Job responsibilities
Job Summary
We are looking to recruit a GPA based at our Headcorn surgery. Hours are negiotable and salary is to be discussed at interview.
General Practice Assistants is an
important role within primary care to help support and carry out the smooth and
efficient running of a surgery. They will be involved in completing
administrative tasks, combined in some areas with clinical duties as well as
being the first point of call from triaging and signposting patients.
The Clinical GP
Assistants main responsibility is to assist the clinical team in booking
appointments, triaging and carrying out clinical observations/ duties within their
scope. The GP assistant will need to follow the triaging policy when triaging
online requests and dealing with all general queries from staff and patients.
They will perform administrative duties, such as Triage,
Emis tasks, Docman tasks and other relevant tasks instructed by the team lead. They
will also perform clinical duties; such as Phlebotomy, ECG and Part 1 Diabetic
Reviews. They will always work within their clinical scope that they have had
appropriate training for, as well as being signed off being a clinical
assessor.
ROLE SPECIFIC RESPONSIBILITIES
The following are
the core responsibilities of the Clinical GP Assistant. There may be, on
occasion, a requirement to carry out other tasks; this will depend upon factors
such as workload and staffing levels. You will work within your capabilities:
GPA Clinical Role
On duty
Urgent Bloods Tests
Urgent ECG
Part 1 Diabetes Reviews
Chaperoning
Samples
This role will be dependent on completed and up to
date mandatory training and competencies, to ensure the GPA is working within
their clinical scope.
GPA Administrative
Emis tasks
Docman tasks
Emails
Reallocating GP/ ACP/ Physio appointments
Triage (adhering to the Triage protocol)
Following Smart Booking
You will be
allocated administrative tasks by the GP Assistant Lead.
CLINICAL ASPECT
It is important
for the GP Assistant to stay up to date and proactive with their clinical
knowledge and skills. Upon completion of their care certificate and additional
clinical courses for this role they must complete an allocated amount of
clinical hours each week; coordinated by the team lead.
Confidentiality
In the course of seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately.
In the performance of the duties outlined in this job description,
the post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare workers. They
may also have access to information relating to the practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential.
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the practice may only be divulged to
authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data.
Equality and
Diversity
General Practice Assistants
will support the equality, diversity and rights of patients, carers, and
colleagues, to include:
Act in a way that recognizes the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation.
Respect the privacy, dignity, needs and beliefs of patients,
carers, and colleagues.
Behave in a manner that is welcoming to and of the individual, is
non-judgmental and respects their circumstances, feelings priorities and
rights.
Health and
Safety/Risk Management
General Practice Assistants will assist in promoting and
maintaining their own and others health, safety and security as defined in the
Practice Health & Safety Policy to include:
Using personal security systems within the workplace according to
practice guidelines
Identifying the risks involved in work activities and undertaking
such activities in a way that manages those risks.
Managing effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work
areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
Quality
General Practice Assistants will strive to maintain quality within
the practice, and will:
Alert other team members to issues of quality and risk.
Ensure you are following Smart Booking,
meaning appointments are booked with appropriate health care professional.
Ensuring you follow the Triage protocol.
Escalating to the GP Assistant Lead if you
are unable to book within two weeks.
Assess own performance and take accountability for own actions,
either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own
and team activities and making suggestions on ways to improve and enhance the
teams performance.
Work effectively with individuals in other agencies to meet
patients needs.
Effectively manage own time, workload, and resources.
Personal
Training
General Practice Assistants will participate in any training
programme implemented by the practice as part of this employment, such training
to include:
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development.
Participation in PLTs and other training relating to the role.
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work.
