Job summary
We are seeking a healthcare assistant with general practice experience to join our friendly team at Headcorn Surgery. The working hours are Fridays 8am to 6pm plus 24 Saturdays per annum 9am to 5pm (Saturday is paid at an enhanced rate).
Salary depending on experience, relevant qualifications and enhanced DBS check are required. Headcorn Surgery is an equal opportunities employer.
Please visit our website www.headcornsurgery.co.uk to download an application form. It is essential that the form is emailed to robin.harris@nhs.net for applications to be considered.
Main duties of the job
Duties will include blood pressure checks, patient health checks, vaccinations including flu, treatment room tasks including ear irrigation, wound care, administration of injectable drugs, ECGs and some phlebotomy.
About us
Headcorn Surgery is a long established and well thought of semi-rural practice, with a growing list. The beautiful purpose-built premises are less than 10 years old and situated on the outskirts of the historical village of Headcorn just south of Maidstone.The surrounding countryside ensures driving to work and out for occasional visits is an absolute joy.
With our sister practice Greensand Health Centre in Coxheath, we have recently formed our own small PCN [Athena PCN], and an extended Partnership of 3 GP and 2 Manager Partners.
We have a skilled and experienced administration team and achieve highly in QOF and incentive schemes. We also offer a range of enhanced services, including minor surgery, joint injection, VMO service to a nursing home, and insertion of coils and contraceptive implants. There will be ample opportunity for you to obtain supported experience should you wish to expand your skills in any of these areas. Our multidisciplinary clinical team already includes 3 salaried GPs, an Advanced Clinical Practitioner, a First Contact Paramedic Practitioner, a Nurse Practitioner specialising in women's health, 2 nurses, 2 HCAs and a phlebotomist.
We have a pharmacy within our building, which is manned by an experienced pharmacist and skilled dispensing team.
Job description
Job responsibilities
To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.
Please view the supporting document HCA Job Description for further details on Job Responsibilities and General Contractual Requirements
Job description
Job responsibilities
To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.
Please view the supporting document HCA Job Description for further details on Job Responsibilities and General Contractual Requirements
Person Specification
Qualifications
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Disclosure Barring Service (DBS) check
- Occupational Health Clearance
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
- Excellent communication skills (written and oral)
Desirable
- Experience of working in a primary care environment
Knowledge and Skills
Essential
- Strong IT skills
- Clear, polite telephone manner
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
- Punctual and committed to supporting the team effort
- Flexibility to work outside of core working hours
Desirable
- Phlebotomny certification
- Ear syringing certification
- Wound care and Removal of sutures & staples
- Recording ECGs
- Venepuncture
- New patient medicals inc Height, weight, BP and Pulse
- NHS Health Checks
- Chaperone procedure
- Spirometry
- Ability to record accurate clinical notes
- Competent in the use of Office and Outlook
- EMIS user skills
Person Specification
Qualifications
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Disclosure Barring Service (DBS) check
- Occupational Health Clearance
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
- Excellent communication skills (written and oral)
Desirable
- Experience of working in a primary care environment
Knowledge and Skills
Essential
- Strong IT skills
- Clear, polite telephone manner
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
- Punctual and committed to supporting the team effort
- Flexibility to work outside of core working hours
Desirable
- Phlebotomny certification
- Ear syringing certification
- Wound care and Removal of sutures & staples
- Recording ECGs
- Venepuncture
- New patient medicals inc Height, weight, BP and Pulse
- NHS Health Checks
- Chaperone procedure
- Spirometry
- Ability to record accurate clinical notes
- Competent in the use of Office and Outlook
- EMIS user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
