Care Navigator/Receptionist

Job description

Job responsibilities

please see attached full job description

You will be the first point of contact for patients and provide administrative and customer service support to ensure the smooth running of the practice.

Greet patients, answering calls, scheduling appointments and managing online bookings.

Processing repeat prescriptions and updating patient records.

Liaising with healthcare professionals.

Handling confidential patient information in line with data protection policies

Managing incoming and outgoing correspondence.

Person Specification

Experience

Essential

• Reception work experience and system one software knowledge would be desirable. Must be flexible to cover annual leave as extra

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Family Doctors

Address

5 Austhorpe View

Leeds

West Yorkshire

LS15 8NN

Employer's website

https://www.austhorpeviewsurgery.nhs.uk/ (Opens in a new tab)