Medical Receptionist

Job summary

We are looking to recruit a friendly, conscientious person to join our reception team doing a wide variety of work in our busy GP practice.

This is an essential and demanding role with the ideal candidate requiring excellent communication and IT skills. Knowledge of SystmOne would be an advantageThey must also be able to work under pressure, committed to providing excellent patient care, and have a reliable, professional approach to work.

As part of the interview process, successful candidates will be required to attend a 4hr unpaid work trial to gain and insight of the role and the opportunity to meet the team. This will be organised within 1 week of the interview.

Main duties of the job

As the first point of contact for the patients, it is essential the post holder will:

Greet patients in a courteous, calm, non judgmental manner

Assist with new registrations

Deal with queries both face to face and by telephone

Take prescription requests

Undertake a wide variety of administrative and clerical duties

Be able to work on their own initiative within the safe perimeters of their role as well as being an integral part of the practice and wider multidisciplinary teams.

Adhere to strict confidentiality and data protection guidelines

About us

Gosforth Memorial Medical Centre is a GMS, 3 Partnered, self purpose built training practice in the heart of Gosforth, Newcastle upon Tyne. We have a current list size of around 10,700 with a CQC rating of Outstanding (2016)

We have 4 salaried GPs, 2 specialist nurses, 1 practice nurse, 2 HCA 1 trainee Nurse Associate all supported by a friendly practice management and reception team. We are part of Jesmond Lower Gosforth/Gosforth North PCN including ARR'S in social prescribing, Paramedics, Nurse Associate and Pharmacists.

To arrange an informal visit or for any further information please contact

Mary Dobson Practice Manager