Job summary
Pharmacy
technicians core role responsibilities will cover clinical, and technical and
administrative categories.
The
purpose of the role is to support Clinical Pharmacists and GP support staff to
maximise safe, cost effective best practice in prescribing to improve the
quality of patient care.
The
post holder will help patients to get the best from their medicines by
switching medications to agreed and approved protocols, improving repeat
prescribing processes in General Practice, including promotion of repeat
dispensing and online ordering, minimising clinical risk and aiming to reduce
wasted medicines.
The
role will also include training and development of a prescribing hub that will
improve co-ordination and effective pharmacy administration within general
practice, especially with relation to repeat prescribing systems and processes.
In
addition, the post holder will be responsible for encouraging the development
of better understanding of the principles of medicines optimisation throughout
the practice teams and promoting good practice in line with therapeutic
developments. This will involve assisting the PCN in achieving national
requirements, guideline implementation and utilisation of medicines
optimisation initiatives.
Main duties of the job
- Undertake patient facing and patient
supporting roles to ensure effective medicines use, through shared
decision-making conversations with patients.
- Day to day handling of prescription
queries within area of own competence
- To update and maintain accurate patient
medication records on the practice clinical computer system, including advice
given and action taken
- Delivery of training and development to
practice based prescribing clerks and administrators to support improved
co-ordination and effective pharmacy administration within General Practice.
- Carry out medicines optimisation tasks
including effective medicine administration (e.g. checking inhaler technique),
supporting medication reviews and medicines reconciliation. Where required,
utilise consultation skills to work in partnership with patients to ensure they
use their medicines effectively.
- As determined by the Practice, support
medication reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local community pharmacies
- Manage shared care protocols and liaise
with Clinical Pharmacists for more complex patients.
- Handle function specific information,
which may be sensitive, complex or confidential and appropriately recording,
transferring and/or coordinating such information in accordance with the Data
Protection Act and GDPR; Caldicott Guidelines and the Confidentiality Code of
Conduct
About us
Hulme and City Centre South PCN is a Network including The Doc's Surgery, The Arch Medical Practice and Cornbrook Medical Practice
The Arch Medical Practice is a four-partner medical practice, serving the healthcare needs of patients in and around Hulme, in Manchester.
The surgery based in the heart of Hulme on Royce road serving the needs of over 19,200 patients; Running many clinics for themanagement ofchronic diseases such as asthma and diabetesand offer a wide variety of othermedical servicesincluding antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Job description
Job responsibilities
Technical and
Administrative
- Support the PCN multi-disciplinary team to
ensure efficient medicines optimisation processes are being followed.
- Implement efficient ordering and return
processes and reducing medication wastage.
- Provide training and support on the legal,
safe and secure handling of medicines, including the implementation of the
Electronic Prescription Service (EPS).
- Promotion of Electronic Repeat Dispensing
(eRD) and online ordering
- Develop relationships with other pharmacy
professionals and members of the multi-disciplinary team to support integration
across health and social care including primary care, commissioners, community
pharmacy, secondary care and mental health.
- Support practice reception teams in
streaming general prescription requests, so as to allow GPs and clinical
pharmacists to review the more clinically complex requests.
- Support the implementation of prescribing
policies and guidance within GP practices, care homes and other primary care
settings.
- Support the PCN to deliver on QIPP agenda,
QOF and locally commissioned enhanced services
- Support the PCN in reviewing and
developing practice policies for CQC requirements
Quality
- The post-holder will strive to maintain quality within
the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own
actions, either directly or under supervision
- Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
- Work effectively with individuals in other agencies to
meet patients needs
- Effectively manage own time, workload and resources
- Develop a culture that promotes equality and values
diversity. The postholder must be aware of and committed to the Equality and
Diversity policies of the appointing GP Practice and comply with all the
requirements of these policies and actively promote Equality and Diversity
issues relevant to the post.
- Ensure the principles of openness, transparency and
candour are observed and upheld in all working practices.
- The post holder will have, or acquire through training
provided by the organisation, the appropriate level of safeguarding and
knowledge, skills and practice required for the post and be aware of and comply
with the organisations safeguarding protection policies and procedures.
- Ensure that any infection prevention and control
issues are reported as required.
Job description
Job responsibilities
Technical and
Administrative
- Support the PCN multi-disciplinary team to
ensure efficient medicines optimisation processes are being followed.
- Implement efficient ordering and return
processes and reducing medication wastage.
- Provide training and support on the legal,
safe and secure handling of medicines, including the implementation of the
Electronic Prescription Service (EPS).
- Promotion of Electronic Repeat Dispensing
(eRD) and online ordering
- Develop relationships with other pharmacy
professionals and members of the multi-disciplinary team to support integration
across health and social care including primary care, commissioners, community
pharmacy, secondary care and mental health.
- Support practice reception teams in
streaming general prescription requests, so as to allow GPs and clinical
pharmacists to review the more clinically complex requests.
- Support the implementation of prescribing
policies and guidance within GP practices, care homes and other primary care
settings.
- Support the PCN to deliver on QIPP agenda,
QOF and locally commissioned enhanced services
- Support the PCN in reviewing and
developing practice policies for CQC requirements
Quality
- The post-holder will strive to maintain quality within
the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own
actions, either directly or under supervision
- Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
- Work effectively with individuals in other agencies to
meet patients needs
- Effectively manage own time, workload and resources
- Develop a culture that promotes equality and values
diversity. The postholder must be aware of and committed to the Equality and
Diversity policies of the appointing GP Practice and comply with all the
requirements of these policies and actively promote Equality and Diversity
issues relevant to the post.
- Ensure the principles of openness, transparency and
candour are observed and upheld in all working practices.
- The post holder will have, or acquire through training
provided by the organisation, the appropriate level of safeguarding and
knowledge, skills and practice required for the post and be aware of and comply
with the organisations safeguarding protection policies and procedures.
- Ensure that any infection prevention and control
issues are reported as required.
Person Specification
Qualifications
Essential
- NVQ Level 3 Pharmacy Services plus
- BTEC pharmacy services underpinning knowledge National Certificate or recognised equivalents
- Accuracy Checking Certificate
- Must be registered with the General Pharmaceutical Council
Desirable
- Completion or working towards Medicines Management Certificate.
- A1 assessors award
Knowledge
Essential
- Actively undertaking CPD for all areas of relevant to their role and for changes in Pharmacy practice and self-development;
- Up to date knowledge of pharmacy operational procedures;
- Good dispensing practise;
- Checking procedures;
- Patient counselling;
- Customer services;
- Current NHS legislation;
- Pharmacy Law and Ethics;
- Demonstrate awareness and experience of application of the National agenda for pharmacy within their workplace;
- Demonstrate the context of pharmacy in the NHS;
- Demonstrate awareness and application of Health and Safety at Work Act and Control of Substances Hazardous to Health
Desirable
Experience
Essential
- Individual patient dispensing systems.
- Have experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice.
Desirable
- Experience of working in primary care
- Experience of working in a GP Practice
Additional Circumstances
Essential
- Committed to CPD
- Able to travel between sites as required.
- Ability to participate in 7 day working
- Basic Life Support training
Desirable
Skills & Aptitudes
Essential
- Well-developed communication, negotiation, presentation and interpersonal skills.
- Ability to organise and prioritise workload.
- Ability to work independently and as part of a team.
- Ability to work accurately to deadlines.
- Leadership skills.
- Organisational skills.
- Able to prioritise work to meet deadlines.
- Able to maintain and develop professional relationships.
- Able to identify when advice needs to be sought, recognising personal limitations. Computer literate.
Desirable
Person Specification
Qualifications
Essential
- NVQ Level 3 Pharmacy Services plus
- BTEC pharmacy services underpinning knowledge National Certificate or recognised equivalents
- Accuracy Checking Certificate
- Must be registered with the General Pharmaceutical Council
Desirable
- Completion or working towards Medicines Management Certificate.
- A1 assessors award
Knowledge
Essential
- Actively undertaking CPD for all areas of relevant to their role and for changes in Pharmacy practice and self-development;
- Up to date knowledge of pharmacy operational procedures;
- Good dispensing practise;
- Checking procedures;
- Patient counselling;
- Customer services;
- Current NHS legislation;
- Pharmacy Law and Ethics;
- Demonstrate awareness and experience of application of the National agenda for pharmacy within their workplace;
- Demonstrate the context of pharmacy in the NHS;
- Demonstrate awareness and application of Health and Safety at Work Act and Control of Substances Hazardous to Health
Desirable
Experience
Essential
- Individual patient dispensing systems.
- Have experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice.
Desirable
- Experience of working in primary care
- Experience of working in a GP Practice
Additional Circumstances
Essential
- Committed to CPD
- Able to travel between sites as required.
- Ability to participate in 7 day working
- Basic Life Support training
Desirable
Skills & Aptitudes
Essential
- Well-developed communication, negotiation, presentation and interpersonal skills.
- Ability to organise and prioritise workload.
- Ability to work independently and as part of a team.
- Ability to work accurately to deadlines.
- Leadership skills.
- Organisational skills.
- Able to prioritise work to meet deadlines.
- Able to maintain and develop professional relationships.
- Able to identify when advice needs to be sought, recognising personal limitations. Computer literate.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).