Job summary
This is a new role for a Pharmacy Technician to work for Cestria Health Centre. The role is to support the
Practice based Clinical Pharmacists to ensure the delivery of safe, effective
and efficient systems for repeat prescribing, medicines optimisation, reducing
medicines waste and maximising patient outcomes.
The post holder will work as
part of a multi-disciplinary team and support all Practice staff to develop and
improve processes. Innovative ideas are welcomed, and excellent communication
skills, enthusiasm and motivation are essential skills for a successful
candidate. A key part of the role will be dealing with daily medication
requests and queries, and communicating with patients and Community Pharmacies.
In addition, the post holder
will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice
teams and promoting good practice in line with therapeutic developments. This will involve
assisting the Practices in
achieving national requirements, NICE implementation and utilisation of
medicines optimisation initiatives.
Main duties of the job
Manage
incoming medication requests
Liaise
with patients to resolve queries and support their use of medication
Contribute
towards improvement of prescribing processes in general practice
Promotion
of electronic repeat dispensing and online ordering
Carry
out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation
Use
and maintain information systems and databases relevant to the position
including incident reporting, medicines optimisation, prescribing data, cost
savings and patient outcomes
To
utilise GP practice clinical systems to conduct prescribing audits
To
undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice
Support the role of the Clinical Pharmacist on
the delivery of the new Primary Care Networks specification model
Where
applicable, contribute/participate in practice meetings, patient participation
groups, and other meetings to improve engagement of the role of pharmacy
technician and to promote issues relevant to prescribing and medicines optimisation
To be
responsible for the organisation and planning of own workload
to meet set deadlines
To
undertake learning and development
to maintain the required knowledge and skills
for practice based work
To
carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the
post as the priorities of the service change
About us
We are a long-established practice based in the small market town of Chester le Street. We have a growing patient population, currently 12,700. We have a sister practice in Coxhoe with 7,100 patients. Cross-Site PCN working may be required. We have our own car park and staff kitchen and common room. There are 8 GP partners and several salaried doctors and Nurse Practitioners. Our organisation employs around 50 people and our Partner-Practice Manager is Denise Minnis. We look forward to welcoming you to the team!
Job description
Job responsibilities
PRIMARY DUTIES
AND AREAS OF RESPONSIBILITIES
Manage
incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.
Assisting
the Practice admin team/s with medication queries.
Liaise
with patients to resolve queries and support their use of medication
Contribute
towards improvement of prescribing processes in general practice
Promotion
of electronic repeat dispensing and online ordering
Carry
out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation
Use
and maintain information systems and databases relevant to the position
including incident reporting, medicines optimisation, prescribing data, cost
savings and patient outcomes
Handle
function specific information, which may be sensitive, complex or confidential
and appropriately recording, transferring and/or coordinating such information
in accordance with the Data Protection Act; Caldicott Guidelines and the
Confidentiality Code of Conduct
To
utilise GP practice clinical systems to conduct prescribing audits
To
undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice
Support the role of the Clinical Pharmacist on
the delivery of the new Primary Care Networks specification model
Where
applicable, contribute/participate in practice meetings, patient participation
groups, and other meetings to improve engagement of the role of pharmacy
technician and to promote issues relevant to prescribing and medicines optimisation
To be
responsible for the organisation and planning of own workload
to meet set deadlines
To
undertake learning and development
to maintain the required knowledge and skills
for practice based work
To
carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the
post as the priorities of the service change
Job description
Job responsibilities
PRIMARY DUTIES
AND AREAS OF RESPONSIBILITIES
Manage
incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.
Assisting
the Practice admin team/s with medication queries.
Liaise
with patients to resolve queries and support their use of medication
Contribute
towards improvement of prescribing processes in general practice
Promotion
of electronic repeat dispensing and online ordering
Carry
out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation
Use
and maintain information systems and databases relevant to the position
including incident reporting, medicines optimisation, prescribing data, cost
savings and patient outcomes
Handle
function specific information, which may be sensitive, complex or confidential
and appropriately recording, transferring and/or coordinating such information
in accordance with the Data Protection Act; Caldicott Guidelines and the
Confidentiality Code of Conduct
To
utilise GP practice clinical systems to conduct prescribing audits
To
undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice
Support the role of the Clinical Pharmacist on
the delivery of the new Primary Care Networks specification model
Where
applicable, contribute/participate in practice meetings, patient participation
groups, and other meetings to improve engagement of the role of pharmacy
technician and to promote issues relevant to prescribing and medicines optimisation
To be
responsible for the organisation and planning of own workload
to meet set deadlines
To
undertake learning and development
to maintain the required knowledge and skills
for practice based work
To
carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the
post as the priorities of the service change
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of continued professional development (CPD)
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Desirable
- Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
Experience
Essential
- An appreciation of the NHS agenda and government targets
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the Practice(s)
- Good clinical pharmacy knowledge including terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
- An excellent understanding of data protection and confidentiality issues
Desirable
- Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine
- Knowledge/understanding of Primary care and/or General Practice
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of continued professional development (CPD)
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Desirable
- Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
Experience
Essential
- An appreciation of the NHS agenda and government targets
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the Practice(s)
- Good clinical pharmacy knowledge including terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
- An excellent understanding of data protection and confidentiality issues
Desirable
- Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine
- Knowledge/understanding of Primary care and/or General Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).