Job summary
We
are seeking a highly motivated and skilled Health Care Assistant (HCA) to
join our multidisciplinary treatment room team. You will work under the supervision of the nursing
team and GP partners to provide high-quality, patient-centred care. The
post-holder will support the delivery of nursing services within the practice,
undertaking clinical and administrative tasks in line with competency,
training, and agreed protocols.
You
will work both independently and collaboratively, supporting GPs, nurses, and
allied health professionals to deliver safe and effective care to our local
population.
The role is for 21 hours per week with a fixed working pattern:
Monday 10am - 7pm
Tuesday 9am - 3pm
Wednesday 12pm - 6pm
Pembroke
Road Surgery's mission is to provide patient-centred, high-quality healthcare
that is evidence-based and accessible to all within our community. We are
committed to fostering a supportive and inclusive environment for our staff,
enabling open communication, innovation, and professional development to ensure
a robust and thriving practice for the future.
We
are a highly regarded GP Practice in the heart of Clifton. A high emphasis is
placed on team working and staff development.
We offer permit parking and access to our on-site car-park, NHS pension scheme and an active social events calendar.
Main duties of the job
- Undertake
basic clinical observations (blood pressure, pulse, temperature, oxygen
saturation)
- Perform
venepuncture and collect specimens (urine, swabs, etc.)
- Carry
out ECGs
- Ear
syringing
- Undertake
wound care, dressings, and removal of sutures/clips
- Administer
flu and other vaccinations (if trained and competency assessed)
- Assist
in chronic disease monitoring (e.g., asthma, COPD, diabetes reviews)
- Support
health promotion and lifestyle advice (diet, smoking cessation, weight
management)
- Conduct
NHS Health Checks
- Assist
with minor surgery and coil/implant clinics
- Ensure
infection prevention and control standards are maintained at all times
- Accurately
record patient data in clinical system (EMIS Web).
- Prepare and maintain clinical areas and
equipment.
- Ensure adequate stock levels of clinical
supplies.
- Process and record vaccinations and other
interventions.
- Participate in recall systems for patients
with long-term conditions.
- Assist in maintaining practice infection
control audits and health & safety checks.
About us
We are a friendly, modern Practice aiming to provide a caring and
professional service, working in partnership with our patients to offer the
best possible healthcare.
We value continuity and confidentiality and have a well-established reputation in the local community. Founded over 50 years ago, we are a modern family practice with a skilled team providing a range of first-class medical services.
We are a teaching practice welcoming University of Bristol medical students, University of the West of England (UWE) nursing students, as well as trainee doctors F2, ST2 and ST3.
We are a member of Healthwest Primary Care Network, sharing innovation and delivery of services at scale to support our patients and staff. The four practices that comprise our PCN are; Pembroke Road Surgery, The Family Practice, Whiteladies Medical Group and Student Health Services, part of Bristol University.
Our network covers nearly 72,000 patients locally.
Our nework team includes social prescribers, first contact physiotherapists, clinical pharmacists, care co-ordinators and more.
Job description
Job responsibilities
Clinical Duties (as trained and competent to undertake):
- Undertake basic clinical observations (blood pressure, pulse, temperature, oxygen saturation).
- Perform venepuncture and collect specimens (urine, swabs, etc.).
- Carry out ECGs.
- Ear syringing.
- Undertake wound care, dressings, and removal of sutures/clips.
- Administer flu and other vaccinations (if trained and competency assessed).
- Assist in chronic disease monitoring (e.g., asthma, COPD, diabetes reviews).
- Support health promotion and lifestyle advice (diet, smoking cessation, weight management).
- Conduct NHS Health Checks.
- Assist with minor surgery and coil/implant clinics.
- Ensure infection prevention and control standards are maintained at all times.
- Accurately record patient data in clinical system (EMIS Web).
Administrative Duties:
- Prepare and maintain clinical areas and equipment.
- Ensure adequate stock levels of clinical supplies.
- Process and record vaccinations and other interventions.
- Participate in recall systems for patients with long-term conditions.
- Assist in maintaining practice infection control audits and health & safety checks.
Team & Organisational Responsibilities:
- Work collaboratively with the wider practice team to deliver safe and effective care.
- Attend and contribute to staff meetings, training, and appraisal processes.
- Maintain confidentiality in accordance with GDPR and practice policies.
- Adhere to safeguarding procedures for children and vulnerable adults.
- Participate in audits, quality improvement projects, and CQC compliance.
Key Skills & Attributes
- Compassionate and patient-centred approach.
- Strong communication and interpersonal skills.
- Ability to work both independently and as part of a multidisciplinary team.
- Good IT literacy and accurate record-keeping skills.
- Commitment to personal and professional development.
Job description
Job responsibilities
Clinical Duties (as trained and competent to undertake):
- Undertake basic clinical observations (blood pressure, pulse, temperature, oxygen saturation).
- Perform venepuncture and collect specimens (urine, swabs, etc.).
- Carry out ECGs.
- Ear syringing.
- Undertake wound care, dressings, and removal of sutures/clips.
- Administer flu and other vaccinations (if trained and competency assessed).
- Assist in chronic disease monitoring (e.g., asthma, COPD, diabetes reviews).
- Support health promotion and lifestyle advice (diet, smoking cessation, weight management).
- Conduct NHS Health Checks.
- Assist with minor surgery and coil/implant clinics.
- Ensure infection prevention and control standards are maintained at all times.
- Accurately record patient data in clinical system (EMIS Web).
Administrative Duties:
- Prepare and maintain clinical areas and equipment.
- Ensure adequate stock levels of clinical supplies.
- Process and record vaccinations and other interventions.
- Participate in recall systems for patients with long-term conditions.
- Assist in maintaining practice infection control audits and health & safety checks.
Team & Organisational Responsibilities:
- Work collaboratively with the wider practice team to deliver safe and effective care.
- Attend and contribute to staff meetings, training, and appraisal processes.
- Maintain confidentiality in accordance with GDPR and practice policies.
- Adhere to safeguarding procedures for children and vulnerable adults.
- Participate in audits, quality improvement projects, and CQC compliance.
Key Skills & Attributes
- Compassionate and patient-centred approach.
- Strong communication and interpersonal skills.
- Ability to work both independently and as part of a multidisciplinary team.
- Good IT literacy and accurate record-keeping skills.
- Commitment to personal and professional development.
Person Specification
Qualifications
Essential
- NVQ Level 2/3 in Health & Social Care (or equivalent experience)
- Competent in venepuncture
- Training to take clinical observations (blood pressure, pulse, temperature, oxygen saturation)
- Trained to collect and process urine samples
Desirable
- Training in vaccinations and immunisations.
- Trained in ECG's
- Trained in ear-syringing
- Trained in wound care, dressings and suture/clip removal
- Trained in NHS Health Checks
Experience
Essential
- Previous experience working in a health care setting
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a multidisciplinary team.
- Good IT literacy and accurate record-keeping skills.
- Commitment to personal and professional development.
Desirable
- Experience of working in Primary Care
- Previous
Person Specification
Qualifications
Essential
- NVQ Level 2/3 in Health & Social Care (or equivalent experience)
- Competent in venepuncture
- Training to take clinical observations (blood pressure, pulse, temperature, oxygen saturation)
- Trained to collect and process urine samples
Desirable
- Training in vaccinations and immunisations.
- Trained in ECG's
- Trained in ear-syringing
- Trained in wound care, dressings and suture/clip removal
- Trained in NHS Health Checks
Experience
Essential
- Previous experience working in a health care setting
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a multidisciplinary team.
- Good IT literacy and accurate record-keeping skills.
- Commitment to personal and professional development.
Desirable
- Experience of working in Primary Care
- Previous
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.