Practice Manager

Job description

Job responsibilities

Manage the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.

Deal with the financial aspects of the practice, liaising with the accountant and ensure accurate record keeping.

Carry out searches and submit claims on CQRS etc.

Oversee the preparation of the monthly payroll (outsourced) and pensions, ensuring accurate reporting and submissions.

Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.

HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance, ensuring employment law and legislation is adhered to.

Manage the significant event and complaints processes, in line with current legislation and guidance.

Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.

Provide support and advice to the partner.

Keep up to date with developments and changes within primary care.

Ensure the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partner.

Manage contracts and maintenance for services and equipment.

Oversee the review and update of all practice policies and procedures.

Lead and coordinate projects within the practice.

Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).

Coordinate the practice development plan and business continuity plan.

Assist in the preparation of business cases for new services, as required.

Ensure on-going CQC compliance.

Ensure the practice maintains compliance with its NHSE contractual obligations.

Provide advice and support to the staff and the partner to ensure effective team working.

Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.

Facilitate relevant meetings and maintain an up-to-date action plan.

Support the management of the Patient Participation Group.

Manage the premises and facilities, including health and safety aspects and risk assessments.

Person Specification

Experience

Essential

• Experience of managing teams

Desirable

• Experience of working in primary care
• Experience of financial management and bookkeeping
• Experience of dealing with HR processes

Qualifications

Essential

• Literacy and numeracy skills sufficient to manage a small business

Desirable

• Leadership or management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mandeville Medical Centre

Address

Mandeville Medical Centre

3 Mandeville Road

Northolt

Middlesex

UB5 5HB

Employer's website

https://www.mandevillemedicalcentre.nhs.uk (Opens in a new tab)