Rugby Health Limited

Senior Pharmacy Technician

The closing date is 01 September 2025

Job summary

If you are an experienced Pharmacy Technician with at least 2 years Primary Care experience and a particular interest in leadership, then we have an exciting opportunity for you to help shape our future dispensary services. Working with our enthusiastic and dynamic pharmacy team to provide the best clinical service for patients, you will liaise closely with other healthcare professionals. The successful candidate will be a highly motivated, experienced medicine management pharmacy technician with good clinical skills and managerial skills with a working knowledge of the medicines optimisation agenda.

Main duties of the job

Lead and line manage the team of 6 Pharmacy Technicians located across the practices within Rugby Health PCN. Provide mentorship and guidance to the team to support each of them to develop in their roles.

Assist the Advanced Practitioner- Clinical Pharmacist Lead operationally to oversee the PCN Clinical Pharmacy service provided through the Pharmacy Technicians.

Manage and monitor performance of other Rugby Health Pharmacy Technicians by assisting with recruitment and on-going performance management to include interviewing, induction and probation review.

About us

Rugby Health is a private company limited by shares, wholly owned by all the Rugby GP practices. As a GP led organisation, we represent 12 GP practice shareholders and cover over 125,000 patients. We describe our work as building on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Our aim is to move from reactively providing appointments to proactively caring for the people and communities we serve.

Why Work For Us?

On-site parking at GP practices

Flexible hours and working arrangements considered from day 1

Dynamic and adaptable team

Training and support, enabling you to develop within the role

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£36,852 a year with access to NHS Pension

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5360-25-0009

Job locations

Various locations across the PCN footprint

Head Office - 26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Job description

Job responsibilities

Clinical Responsibilities

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively

Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.

Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities; e. take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients

Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services

Technical and Administrative Responsibilities:

Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage

Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests

Provide leadership for medicines optimisation systems across the PCN, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)

Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

Handle specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

To be responsible for the organisation and planning of own workload to meet set deadlines

To undertake learning and development to maintain the required knowledge and skills for practice-based work

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN

You will be registered with the GPhC as a Pharmacy Technician and have completed the CPPE Primary Care Pharmacy Education Pathway

Job description

Job responsibilities

Clinical Responsibilities

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively

Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.

Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities; e. take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients

Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services

Technical and Administrative Responsibilities:

Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage

Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests

Provide leadership for medicines optimisation systems across the PCN, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)

Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

Handle specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

To be responsible for the organisation and planning of own workload to meet set deadlines

To undertake learning and development to maintain the required knowledge and skills for practice-based work

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

Any other duties as may be requested by the Clinical Lead or Operations Director of the PCN

You will be registered with the GPhC as a Pharmacy Technician and have completed the CPPE Primary Care Pharmacy Education Pathway

Person Specification

Other

Essential

  • Self-motivated
  • Proactive self-starter
  • Adaptable
  • Full Driving Licence and access to a car

Qualifications

Essential

  • GPHC Registration as a Pharmacy Technician
  • BTEC/NVQ level 3 or equivalent in pharmacy services
  • Completed CPPE Pathway

Desirable

  • Accredited checking technician

Experience

Essential

  • 2 years Primary Care experience
  • Experience of supervising a clinical team
  • Experience of leadership
  • Comfortably computer literate with an ability to use
  • clinical systems (desirable) and Microsoft office packages
  • (essential)
  • Understand the aims of current healthcare policy within
  • the PCN
  • Able to analyse and interpret prescribing data
  • Has attention to detail, able to work accurately,
  • identifying errors quickly and easily
  • Able to effectively manage allocated resources
  • Has a planned and organised approach with an ability to
  • prioritise their own workload to meet strict deadlines
  • Able to think analytically; anticipating obstacles and
  • thinking ahead; using analytical techniques to draw
  • logical solutions to problems
  • Excellent communication skills, verbal and written, with
  • the ability to adjust communication style and content to
  • suit the audience
  • Excellent verbal and written communication skills with
  • team members, patients, carers, and other healthcare
  • professionals. Whilst recognising peoples needs for
  • alternative methods of communication
  • Influencing and negotiating skills
  • An excellent understanding of data protection and
  • confidentiality issues

Desirable

  • People/line management experience
  • Experience of performance management
  • EMIS User Skills
  • Experience of medicines reconciliation
  • Understanding of community pharmacy systems
  • Ability to develop and implement policy and
  • procedure to sustain a quality service
  • Understanding of QOF/PCN DES/IIF
Person Specification

Other

Essential

  • Self-motivated
  • Proactive self-starter
  • Adaptable
  • Full Driving Licence and access to a car

Qualifications

Essential

  • GPHC Registration as a Pharmacy Technician
  • BTEC/NVQ level 3 or equivalent in pharmacy services
  • Completed CPPE Pathway

Desirable

  • Accredited checking technician

Experience

Essential

  • 2 years Primary Care experience
  • Experience of supervising a clinical team
  • Experience of leadership
  • Comfortably computer literate with an ability to use
  • clinical systems (desirable) and Microsoft office packages
  • (essential)
  • Understand the aims of current healthcare policy within
  • the PCN
  • Able to analyse and interpret prescribing data
  • Has attention to detail, able to work accurately,
  • identifying errors quickly and easily
  • Able to effectively manage allocated resources
  • Has a planned and organised approach with an ability to
  • prioritise their own workload to meet strict deadlines
  • Able to think analytically; anticipating obstacles and
  • thinking ahead; using analytical techniques to draw
  • logical solutions to problems
  • Excellent communication skills, verbal and written, with
  • the ability to adjust communication style and content to
  • suit the audience
  • Excellent verbal and written communication skills with
  • team members, patients, carers, and other healthcare
  • professionals. Whilst recognising peoples needs for
  • alternative methods of communication
  • Influencing and negotiating skills
  • An excellent understanding of data protection and
  • confidentiality issues

Desirable

  • People/line management experience
  • Experience of performance management
  • EMIS User Skills
  • Experience of medicines reconciliation
  • Understanding of community pharmacy systems
  • Ability to develop and implement policy and
  • procedure to sustain a quality service
  • Understanding of QOF/PCN DES/IIF

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rugby Health Limited

Address

Various locations across the PCN footprint

Head Office - 26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Employer's website

https://www.rugbyhealth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rugby Health Limited

Address

Various locations across the PCN footprint

Head Office - 26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Employer's website

https://www.rugbyhealth.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Officer

Claire Barber

c.barber7@nhs.net

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£36,852 a year with access to NHS Pension

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A5360-25-0009

Job locations

Various locations across the PCN footprint

Head Office - 26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Supporting documents

Privacy notice

Rugby Health Limited's privacy notice (opens in a new tab)