Pharmacy Technician

Rugby Health Limited

Information:

This job is now closed

Job summary

(More than 1 role available)

Our established but fast-growing pharmacy team is expanding further, so are you a Pharmacy Technician wanting to make a difference to the health of our patients in the PCN network and contribute to an exciting programme of transformation as we deliver our ambition to provide an improved person-centred, co-ordinated patient care system.

The DES contract for PCNs provides new exciting opportunities for experienced pharmacy technicians, who will be practice-based, to work in a new environment and in different ways. Our Pharmacy Technicians work across 12 GP Practices within the Rugby area, supporting the Practice-based Clinical Pharmacists to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. Innovative ideas are welcomed, and excellent communication skills, enthusiasm and motivation are essential skills for a successful candidate. Working within a multi-disciplinary team,you'll deal with daily medication requests and queries, communicate with patients and Community Pharmacies and be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams, promoting good practice in line with therapeutic developments. This will involve assisting the Practices in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Main duties of the job

Manage incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc. and assist the Practice admin team/s with medication queries.

Liaise with patients to resolve queries and support their use of medication

Contribute towards improvement of prescribing processes in general practice

Promotion of electronic repeat dispensing and online ordering

Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes

Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines & the Confidentiality Code of Conduct.

To utilise GP practice clinical systems to conduct prescribing audits and to undertake, participate and share the outcomes of clinical audits

See JD for more info

About us

Rugby Health is a private company limited by shares, wholly owned by all the Rugby GP practices. As a GP led organisation, we represent 12 GP practice shareholders and cover over 119,000 patients. We describe our work as building on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Our aim is to move from reactively providing appointments to proactively caring for the people and communities we serve.

Why Work For Us?

On-site parking at GP practices

Flexible hours and working arrangements considered from day 1

Dynamic and adaptable team

Training and support, enabling you to develop within the role as you will be actively supported to complete the appropriate CPD

You will be registered with the GPhC as a Pharmacy Technician and will be expected to undertake the CPPE Primary Care Pharmacy Education Pathway training unless otherwise exempt.

Date posted

24 April 2024

Pay scheme

Other

Salary

£32,114 a year with eligibility for NHS Pension Scheme

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5360-24-0008

Job locations

Clifton Road Surgery

26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Job description

Job responsibilities

Manage incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.

Assisting the Practice admin team/s with medication queries.

Liaise with patients to resolve queries and support their use of medication

Contribute towards improvement of prescribing processes in general practice

Promotion of electronic repeat dispensing and online ordering

Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes

Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

To utilise GP practice clinical systems to conduct prescribing audits

To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model

Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation

To be responsible for the organisation and planning of own workload to meet set deadlines

To undertake learning and development to maintain the required knowledge and skills for practice-based work

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

Job description

Job responsibilities

Manage incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.

Assisting the Practice admin team/s with medication queries.

Liaise with patients to resolve queries and support their use of medication

Contribute towards improvement of prescribing processes in general practice

Promotion of electronic repeat dispensing and online ordering

Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation

Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes

Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

To utilise GP practice clinical systems to conduct prescribing audits

To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model

Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation

To be responsible for the organisation and planning of own workload to meet set deadlines

To undertake learning and development to maintain the required knowledge and skills for practice-based work

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change

Person Specification

Experience

Essential

  • Comfortably computer literate with an ability to use clinical systems (desirable) and Microsoft office packages (essential)
  • Understand the aims of current healthcare policy within the PCN
  • Able to analyse and interpret prescribing data
  • Has attention to detail, able to work accurately, identifying errors quickly and easily
  • Able to effectively manage allocated resources
  • Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
  • Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
  • Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
  • Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication
  • Influencing and negotiating skills
  • An excellent understanding of data protection and confidentiality issues

Desirable

  • EMIS User Skills
  • Experience of medicines reconciliation
  • Understanding of community pharmacy systems
  • Ability to develop and implement policy and procedure to sustain a quality service
  • Understanding of QOF/PCN DES/IIF

Qualifications

Essential

  • GpHC Registration as a Pharmacy Technician
  • BTEC/NVQ level 3 or equivalent in pharmacy services

Desirable

  • Accredited checking technician
Person Specification

Experience

Essential

  • Comfortably computer literate with an ability to use clinical systems (desirable) and Microsoft office packages (essential)
  • Understand the aims of current healthcare policy within the PCN
  • Able to analyse and interpret prescribing data
  • Has attention to detail, able to work accurately, identifying errors quickly and easily
  • Able to effectively manage allocated resources
  • Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
  • Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
  • Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
  • Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication
  • Influencing and negotiating skills
  • An excellent understanding of data protection and confidentiality issues

Desirable

  • EMIS User Skills
  • Experience of medicines reconciliation
  • Understanding of community pharmacy systems
  • Ability to develop and implement policy and procedure to sustain a quality service
  • Understanding of QOF/PCN DES/IIF

Qualifications

Essential

  • GpHC Registration as a Pharmacy Technician
  • BTEC/NVQ level 3 or equivalent in pharmacy services

Desirable

  • Accredited checking technician

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rugby Health Limited

Address

Clifton Road Surgery

26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rugby Health Limited

Address

Clifton Road Surgery

26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Officer

Claire Barber

c.barber7@nhs.net

Date posted

24 April 2024

Pay scheme

Other

Salary

£32,114 a year with eligibility for NHS Pension Scheme

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A5360-24-0008

Job locations

Clifton Road Surgery

26 Clifton Road

Rugby

Warwickshire

CV21 3QF


Supporting documents

Privacy notice

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