GP Receptionist: Surrey Docks /Kingfisher Medical Centre : full time

Job summary

The job

You will be working with our front-line clinical teams to support the delivery of the highest quality primary care service to our patients. You will be based full time at our Kingfisher Surrey Docks surgery in Lewisham.

Location:Kingfisher Medical Centre,SE8 5DA.Hours:Full timeSalary:£20,530 23,463 WTE depending on experience

Main duties of the job

GP Receptionists will be responsible for helping to maintain a friendly but effective first-line of patient contact, deal with patient tasks appropriately, follow our systems and protocols and keep the practice presentable and safe.

Day to day responsibilities include answering patient queries on the phone, booking patients with the right clinician, calling patients to book them in for health checks and vaccinations. Youll need to follow our systems, policies and procedures carefully and ensure that you maintain confidentiality at all times.

About us

Our mission is to deliver the best healthcare to all of our patients

We aim to achieve this through the following:

• Creating a skilled team of dedicated clinicians and non-clinicians available to look after our whole patient population

• Building a large, diverse and permanent workforce within a healthy working environment to ensure stability, growth and continuity of care

• Working with our partners at the CCG, Federations, neighbouring practices and ensuring patients have access to the full range of essential and additional services

• Efficient, effective working through the implementation of robust systems and processes

• Maintaining strong governance to ensure consistently high clinical standards across the board

• Meeting / exceeding our targets and KPIs (both external and internal) to ensure we are getting the outcomes that we want