GP Assistant

Job summary

You will be working with our in-house clinical and non-clinical team including close contact with our experienced GPs to support the delivery of the highest quality primary care service to our patients.

More specifically, our GP Assistants are responsible for helping to manage the administrative aspects of our patients' care and some basic clinical aspects for our patients including processing referrals, checking and recording results (urine,blood pressure and ECG) phlebotomy, filing test results, triage hospital letters , update patient records and draft medical reports etc .

Main duties of the job

• Understanding and sorting incoming patient letters (either via post or email) to ensure that they are filed correctly and any that require action with the GP/Pharmacist are flagged in a timely manner for action
• Checking incoming lab reports and test results segregating into normal (for filing) and abnormal (for a GP to check)
• Scan and file all patient information into the patients' computerised EMIS records.
• Data entry of relevant patient information from incoming letters, tests and reports (e.g. looking for diagnoses, investigations, results, history, medication etc.)
• Preparing the patients prior to a GP appointment taking a brief history and basic readings in readiness for the GP appointment
• Urine specimen dip tests and labeling of sample bottles
• Blood pressure checks & Phlebotomy
• Explaining treatment procedures to patients including arranging any follow up appointments required
• Supporting the nursing teams with immunisations wound care
• Processing and following up on patient referrals as instructed by the clinical team including 2 week wait urgent cancer referrals and managing and maintaining overall referral workflow on e-RS
• Processing and completing medical report requests with GP's from patients or third parties
• Summarising at least 5 new patient records daily and ensuring maintenance of medical records summary
• Dealing with telephone and online enquiries relating to all of the above tasks
• Attending staff meetings as required

About us

We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses and our non-clinical team to deliver an efficient and effective service

With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, weve been able to grow to over 70,000 patients and we continue to grow at a rapid pace.

We serve our patients across 8 CQC Good rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team.

As part of Team Penrose, you will be covered by our Vitality Private Health Insurance, youll have the choice of a NOW or NHS pension and youll benefit from a comprehensive sick pay scheme after your first year with us.

On top of the employment benefits, we love to have a bit of fun. This year the whole team has gotten involved in a year-long Penrose Cup tournament including a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed surprise gifts and taken some proper time to celebrate the summer (see below).

Have a watch of our group-wide Summer Social Aftermovie here:youtu.be/KiKW1VbQUus

All our team are enthusiastic, friendly and we want to make a real difference to our patients come and be a part of the team!