Medical Receptionist

Woodlands Surgery

Information:

This job is now closed

Job summary

Friendly GP practice in Redhill. Looking for a medical receptionist to join our team.

Excellent customer service essential.

Main duties of the job

To assist in the efficient running of the practice. Providing support to Doctors, Nurses and Practice Manager in providing a high level of patient care to the practice population.

About us

We are a high achieving practice based on one site with approximately 10,500 patients, operating personal patient lists.

Our clinical team includes a clinical pharmacist, pharmacy technicians, first contact practitioners, mental health workers, nurses and HCAs.

We are part of the Redhill Phoenix PCN.

Use Emis Web, Docman 10, AccuRx amongst other packages and we are on Windows 10.

Date posted

27 September 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5303-24-0003

Job locations

Woodlands Surgery

5 Woodlands Road

Redhill

Surrey

RH1 6EY


Job description

Job responsibilities

1. Open premises; prepare to receive patients at the published opening time. This includes restoring telephone services and turning on computers in appropriate room

2. Deal with telephone and face to face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager

3. Checking emails and processing tasks and workflow and Footfall

4. Shredding when needed

5. Extract and file patient Lloyd-George notes when required

6. Undertake any training and attend staff meetings as required such as basic life support training

7. Scan letters into patients electronic records

8. Deal with payments from patients

9. Opening post

10. Dealing with deliveries

11. Take patients height and weight as requested by Doctor

12. Provide a friendly and efficient service to patients, doctors and colleagues

13. Tidy chairs etc in both waiting rooms at end of surgery

14. Check that all lights, computers and equipment are turned off in all rooms before leaving the building and set the alarm system

15. Undertake any other reasonable duty that may be required and agreed with the GP Partners and Practice Manager

Job description

Job responsibilities

1. Open premises; prepare to receive patients at the published opening time. This includes restoring telephone services and turning on computers in appropriate room

2. Deal with telephone and face to face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager

3. Checking emails and processing tasks and workflow and Footfall

4. Shredding when needed

5. Extract and file patient Lloyd-George notes when required

6. Undertake any training and attend staff meetings as required such as basic life support training

7. Scan letters into patients electronic records

8. Deal with payments from patients

9. Opening post

10. Dealing with deliveries

11. Take patients height and weight as requested by Doctor

12. Provide a friendly and efficient service to patients, doctors and colleagues

13. Tidy chairs etc in both waiting rooms at end of surgery

14. Check that all lights, computers and equipment are turned off in all rooms before leaving the building and set the alarm system

15. Undertake any other reasonable duty that may be required and agreed with the GP Partners and Practice Manager

Person Specification

Qualifications

Essential

  • n/a

Desirable

  • n/a
Person Specification

Qualifications

Essential

  • n/a

Desirable

  • n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodlands Surgery

Address

Woodlands Surgery

5 Woodlands Road

Redhill

Surrey

RH1 6EY


Employer's website

https://woodlandssurgery-redhill.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Woodlands Surgery

Address

Woodlands Surgery

5 Woodlands Road

Redhill

Surrey

RH1 6EY


Employer's website

https://woodlandssurgery-redhill.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Sarah Irving

sarah.irving3@nhs.net

Date posted

27 September 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5303-24-0003

Job locations

Woodlands Surgery

5 Woodlands Road

Redhill

Surrey

RH1 6EY


Privacy notice

Woodlands Surgery's privacy notice (opens in a new tab)