Patient Adviser

Job summary

Want to join a friendly forward thinking GP practice and be part of an excellent team?

We are a very busy training Practice committed to delivering a high standard of patient care. We are fully computerised and a leading practice for on-line records access.

We work collaboratively with the other Practices that are part of the Hyde PCN

If you are a highly motivated person, with good interpersonal, communication, administrative and IT skills then this is the job for you.#

We have two surgeries Haughton Vale in Denton and Thornley House in Hyde

Main duties of the job

• Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and re-stock consulting rooms as required
  • Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
    • Dealing with clinical waste
    • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

About us

Want to join a friendly forward thinking GP Practice and be part of an excellent team?

We are a two site Practice with 5 GP Partners in Denton and Hyde.

An opportunity has arisen for an enthusiastic and motivated Patient Advisor to join our Team.