Recalls & Screening Administrator

Job summary

This role involves managing assigned recalls in line with agreed procedures, updating patient records with accurate data and screening outcomes, and booking post-natal, baby check, and immunisation appointments. You will work closely with the Recalls & Screening Manager and wider team to ensure all tasks are completed efficiently and to a high standard.

Main duties of the job

• Run assigned recalls to invite patients in for their relevant appointment / review, using patients preferred method of communication where possible, following the recall timetable and set protocols.
• Run NHS Health checks via the Censura system and follow up non-attenders.
• Book appointments for post-natal, childhood immunisations and baby checks, following the practice policy and booking targets.
• Make telephone calls to follow up appointments and queries
• Monitor cancer screening DNAs and take appropriate follow up actions, if required.
• Assist with booking patients who are overdue their smear, into Hub or practice clinics.
• Be an active member of the cancer awareness team, assisting with displays across all sites.
• File normal smear results & action pathology tasks/recalls as per the rota.
• Update patient records to ensure an accurate summary is produced, including updating recalls, immunisation history and screening results.
• Liaise with colleagues from other teams with regards to advice and support with coding.
• Monitor individual and group tasks and take appropriate actions.
• To scan patient correspondence to the computer clinical system and index to the correctly identified patient record.
• Take professional pride in the quality of your work and contribute to a positive and supportive team.
• Undertake internal or external training relevant to your role.

About us

We are a very friendly GP Practice with over 70 years of history, led by a stable, forward thinking partnership that is ready to embrace the new look primary care. We have 4 sites and over 47000 patients spread across the city of Derby

We seek someone who is keen to become part of a growing supportive team and is looking to work in an ambitious place that is constantly looking for development opportunities

This position will be based at Lister House Chellaston, 22.5 hours per week, Wednesday - Friday.

There may be times when you could be asked to work across anyone of the other sites, so a full driving license and access to a car is essential.

In return Lister House Surgery will off you the following benefits:

• Generous Holiday Entitlement
• NHS Pension Scheme
• Access to a variety of NHS Discounts

For any further information, please contact Becky Tempest via email rebecca.tempest@nhs.net.