Lister House Surgery

Deputy Practice Manager

Information:

This job is now closed

Job summary

We are looking for a Deputy Practice Manager who can demonstrate excellent leadership skills, experienced, proactive, well organised, with a passion for delivering high standards in patient or customer services. The role of deputy Practice Manager requires a self-motivated, disciplined individual to take ownership of the day to day running of the practice supporting the Business Practice Manager, working as a key member of the management team. The Deputy Practice Manager reports directly to the Business Practice Manager, deputises for them in their absence and is responsible for supporting them in ensuring the smooth running of the practice. To assist the Business Practice Manager in the management and development of non-clinical practice staff. To be responsible for the production of performance and quality standards within the practice, delivered through QOF, Enhanced services and other incentives. GP Practice experience is essential for this role.

Main duties of the job

The Deputy Practice Manager has line management responsibility for the Reception Manager, Administration Manager, Call Centre Manager, Quality lead, Safeguarding Lead and Communications co-ordinator. This job description is not an exhaustive list of duties, and the post-holder may be called upon by the Business Practice Manager or Partners to take on additional roles commensurate with their position in the practice.

Qualifications

  • TPP SystemOne 1 year (required)
  • Primary Care 2 years (required)
  • Management 1 year (preferred)

About us

We are a GMS and APMS non dispensing practice located over 4 sites around Derby and have the unique attraction of being our own Primary Care Network. We look after approx. 45,000 patients with a growing list size

We are a GP Partnership consisting of 7 GP Partners, 10 Salaried GPs and a supportive Advanced Nurse Practitioners, Practice Nurses, other allied health professionals and an extensive management and administrative team of over 100+ staff.

We are friendly, innovative, forward thinking and open to new ideas and initiatives to ensure we provide our patients with excellent clinical care and encouraging our staff to develop to reach their full potential by creating a positive learning environment and culture.

We are a GP training practice and also take medical students from local Universities.

We are rated as CQC Good and are a high QOF achieving practice.

Benefits includes:

  • Excellent Pension Scheme
  • Free on Site Parking
  • Generous Holidays - 29 days on commencement increasing over time, (plus 8 statutory days) per annum
  • Company Sick Pay after 6 month probationary period
  • Access to NHS Blue Light Discount Scheme
  • Development Opportunities

Details

Date posted

01 September 2023

Pay scheme

Other

Salary

£36,000 to £42,000 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5287-23-0014

Job locations

Lister House Surgery

207 St. Thomas Road

Derby

DE23 8RJ


Job description

Job responsibilities

To support the Business Practice Manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. The Deputy Practice Manager will focus on the day-to-day operability of the practice, championing ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and promoting a positive working environment.

Please find full job description attached.

Job description

Job responsibilities

To support the Business Practice Manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. The Deputy Practice Manager will focus on the day-to-day operability of the practice, championing ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and promoting a positive working environment.

Please find full job description attached.

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership and / or Management Qualification
  • AMSPAR Qualification
  • IOSH /Managing Safely

Experience

Essential

  • Experience of working with the general public
  • Leadership and people management to achieve organisational goals
  • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • Experience of leading multi-disciplinary teams
  • NHS / Primary Care General Practice experience

Desirable

  • Experience of working in a health care setting
  • Relevant Health and Safety experience
  • Experience of producing agendas and minutes for meetings
Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership and / or Management Qualification
  • AMSPAR Qualification
  • IOSH /Managing Safely

Experience

Essential

  • Experience of working with the general public
  • Leadership and people management to achieve organisational goals
  • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • Experience of leading multi-disciplinary teams
  • NHS / Primary Care General Practice experience

Desirable

  • Experience of working in a health care setting
  • Relevant Health and Safety experience
  • Experience of producing agendas and minutes for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lister House Surgery

Address

Lister House Surgery

207 St. Thomas Road

Derby

DE23 8RJ


Employer's website

https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lister House Surgery

Address

Lister House Surgery

207 St. Thomas Road

Derby

DE23 8RJ


Employer's website

https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Department

deborah.gould5@nhs.net

Details

Date posted

01 September 2023

Pay scheme

Other

Salary

£36,000 to £42,000 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5287-23-0014

Job locations

Lister House Surgery

207 St. Thomas Road

Derby

DE23 8RJ


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