Medical Receptionist

Job summary

We are looking for a medical receptionist to join our friendly reception team. The role will involve a variety of reception and administrative work.

We are a very busy GP practice using EMIS clinical system and Ask My GP for appointment requests.

Hours are 37 over 5 days between our core hours of 08.00 and 18.30. The practice will be flexible with the hours for the ideal candidate. The candidate must be flexible with working hours to cover holidays/sickness when required.

Main duties of the job

The successful candidate needs to have excellent communications and listening skills. The role includes the following:

Dealing with face to face and telephone requests for appointments, visits, and telephone consultations and signposting patients to the appropriate health care professionals.

Computer data entry and processing information in accordance with practice procedures.

Booking hospital appointments using the e-referral system.

Dealing with emails, incoming and sending.

Duties are extremely varied according to the workload at any time and the candidate will be trained to carry out a variety of administrative duties.

About us

We are a 4 partner GP practice serving approximately 8000 patients in Hindley, Wigan. We have 1 ANP and 3 Practice Nurses. Our administrative team consists of a Practice Manager, a Deputy Practice Manager and a number of receptionists. We are a training practice, therefore, we have trainee GP's at the practice on a regular basis. We are part of Hindley PCN and have physiotherapist, GP Assistants, Care Co-Ordinator's and Mental Health Workers working at the practice.