Job summary
The formation of Primary Care Networks (PCN) has provided an exciting opportunity to expand the services provided by GP Practices in Buckinghamshire.
Cygnet PCN is seeking an enthusiastic and forward-thinking Network Manager to join and drive forward our GP practice network in High Wycombe.
The PCN is made up of four GP practices (Desborough and Hazlemere Surgery, Kingswood Surgery, Priory Surgery and Tower House Surgery), providing services for approximately 45,000 patients. The practices have a strong history of working together and have been making significant strides towards integrated working.
We are looking for an individual to develop, lead and manage the strategic direction of our Primary Care Network. The successful candidate will also manage aspects of the PCN such as Finance, HR and recruitment.
The successful candidates will be part of a supportive network of Clinicians, Social Prescribers, Practice Managers and excellent administrative staff across all the Practices that make up the Cygnet PCN. This is an evolving role with huge scope for development.
Full details can be found in the Job Description and Person Specification.
Working arrangements can be flexible for the successful individuals.
Informal enquiries and visits are welcome.
Please apply via the NHS website.
Main duties of the job
An exciting opportunity has arisen for a Primary Care Network
(PCN) Manager to join our developing multidisciplinary team within the Cygnet Primary
Care Network, working across High Wycombe in Buckinghamshire. This role
provides a great opportunity to join a committed team in providing additional
care and services across four GP Practices (Desborough & Hazlemere Surgery,
Kingswood Surgery, Tower House Surgery and Priory Surgery) for their patient
population.
We are looking for forward
thinking, collaborative and motivated manager to represent our PCN at external
meetings and play a key role in strategic planning for the future of Cygnet
Primary Care Network.
You will play a key role in managing aspects of our PCN such as finance/budget management, Human Resources/recruitment, operations management and external relations
You
will be an essential part of a dynamic network and be instrumental in the
smooth running of the services provided to the patients of Cygnet PCN.
About us
The Cygnet Primary Care Network is an established Network serving 45,000 patients across 4 GP Practices in High Wycombe, a large, diverse town in Buckinghamshire.
You will be attending PCN Board Meetings and become a key part of the team, already consisting of experienced GPs, supported by organised Nurses/Health Care Assistants, management and administrative teams as well as pharmacists, Paramedics and other Social Prescribers.
There is a friendly atmosphere established at all sites, a long with a 'can do' work ethic. There is a loyal and well established team in place, with a low staff turnover rate.
All staff are invited to have an input into the development and smooth running of the PCN.
Job description
Job responsibilities
The
following items are the core responsibilities of the PCN Manager. There may be on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels:
External
Relations
Coordinate
and attend monthly PCN Board Meetings
Coordinate
and attend fortnightly Practice Manager update meetings
Attend
ACD meetings when required
Represent
Cygnet PCN at external level/meetings (including ICS)
Strategic
Planning
Research/present
plans and initiatives for the future of Cygnet PCN
Work
in calibration with the PCN Board to create a vision, aim and strategy for the
future of Cygnet PCN
Operations
Management
Project
manage individual PCN projects and implementation of new systems
Coordinate
all projects offered by ICS and present to the PCN Board
Ensure
all complaints and significant events relating to ARRS staff are managed
accordingly and recorded
Human
Resources and Recruitment
Management
of ARRS staff records on Bright HR, including annual leave and sick leave
Ensuring
all ARRS staffs mandatory training is keep up to date and recorded
Organise
ARRS staff appraisals, in collaboration with PMs
Lead
on PCN recruitment (including advertisement, arranging interviews) with support
from PMs and PCN Board
Complete
all pre-employment checks in line with PCN employment policies
Be
main contact for ARRS staff, dealing with queries and issues. To then report to
appropriate PM
Coordinate
training and development of ARRS staff
Attend
workforce management meetings and carry out projects accordingly
IIF/QOF
Compliance Officer
Ensure
thorough understanding of latest IIF and QOF requirements at PCN level
In
partnership with PCN Board and appropriate ARRS staff, prioritise and agree a coordinated
approach to IIF, QOF and PCN LES requirements
Finance
Work
closely with FedBucks to ensure all PCN financial affairs are kept up to date
Complete
a reconciliation of each income and provide budgets
Understand
PCN income streams and present to PCN Board
Ensure
invoices are raised and payments made in a timely manner
Submit
claims for ARRS staff on a monthly basis
Produce
an annual financial forecast for the PCN
In
addition to the primary responsibilities, the PCN Manager may be requested to:
a.
Support
delivery of QOF, incentive schemes, QIPP and other quality or cost
effectiveness initiatives.
b.
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner.
c.
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility.
Job description
Job responsibilities
The
following items are the core responsibilities of the PCN Manager. There may be on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels:
External
Relations
Coordinate
and attend monthly PCN Board Meetings
Coordinate
and attend fortnightly Practice Manager update meetings
Attend
ACD meetings when required
Represent
Cygnet PCN at external level/meetings (including ICS)
Strategic
Planning
Research/present
plans and initiatives for the future of Cygnet PCN
Work
in calibration with the PCN Board to create a vision, aim and strategy for the
future of Cygnet PCN
Operations
Management
Project
manage individual PCN projects and implementation of new systems
Coordinate
all projects offered by ICS and present to the PCN Board
Ensure
all complaints and significant events relating to ARRS staff are managed
accordingly and recorded
Human
Resources and Recruitment
Management
of ARRS staff records on Bright HR, including annual leave and sick leave
Ensuring
all ARRS staffs mandatory training is keep up to date and recorded
Organise
ARRS staff appraisals, in collaboration with PMs
Lead
on PCN recruitment (including advertisement, arranging interviews) with support
from PMs and PCN Board
Complete
all pre-employment checks in line with PCN employment policies
Be
main contact for ARRS staff, dealing with queries and issues. To then report to
appropriate PM
Coordinate
training and development of ARRS staff
Attend
workforce management meetings and carry out projects accordingly
IIF/QOF
Compliance Officer
Ensure
thorough understanding of latest IIF and QOF requirements at PCN level
In
partnership with PCN Board and appropriate ARRS staff, prioritise and agree a coordinated
approach to IIF, QOF and PCN LES requirements
Finance
Work
closely with FedBucks to ensure all PCN financial affairs are kept up to date
Complete
a reconciliation of each income and provide budgets
Understand
PCN income streams and present to PCN Board
Ensure
invoices are raised and payments made in a timely manner
Submit
claims for ARRS staff on a monthly basis
Produce
an annual financial forecast for the PCN
In
addition to the primary responsibilities, the PCN Manager may be requested to:
a.
Support
delivery of QOF, incentive schemes, QIPP and other quality or cost
effectiveness initiatives.
b.
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner.
c.
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility.
Person Specification
Experience
Essential
- Budget/financial management experience
- Experience of managing change within an organisation
Desirable
- At least 3 years experience in a management role
- Experience of working in the Health Care Sector
Personal Qualities & Other Requirements
Essential
- Ability to listen, empathise with people and provide support in a non-judgmental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
-
- Ability to use own initiative, discretion and sensitivity
- Ability to communicate complex and sensitive information effectively with people at all levels
- High levels of integrity and loyalty
- Polite and confident
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with other agencies.
- Demonstrate personal accountability, emotional resilience and works well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
- Willingness to work flexible hours when required to meet work demands
- Disclosure Barring Service (DBS) check
- Access to own transport and ability to travel across the locality on a regular basis
Knowledge & Skills
Essential
- Demonstrate ability to influence stakeholders of different options, innovations, new opportunities and challenges
- Understanding of NHS long term plan and priorities relevant to primary care
- Capacity to be innovative and develop the role
- Ability to work with a range of clinical and non-clinical personnel as part of a team
- Ability to work independently and effectively with a high degree of motivation
- Excellent Time Management skills
- Ability to define, collate, analyse and interpret data
- Excellent communication skills (i.e., with both patients and work colleagues)
- Strategic Planning skills
- Budget planning/management skills
- Proficient IT skills
Desirable
- Local knowledge of community healthcare and social care
- Knowledge of Human Resources
Qualifications
Essential
- Demonstrable numeracy and reading/writing skills
- Demonstrable commitment to professional and personal development
Desirable
- Educated to Degree level or equivalent
Person Specification
Experience
Essential
- Budget/financial management experience
- Experience of managing change within an organisation
Desirable
- At least 3 years experience in a management role
- Experience of working in the Health Care Sector
Personal Qualities & Other Requirements
Essential
- Ability to listen, empathise with people and provide support in a non-judgmental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
-
- Ability to use own initiative, discretion and sensitivity
- Ability to communicate complex and sensitive information effectively with people at all levels
- High levels of integrity and loyalty
- Polite and confident
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with other agencies.
- Demonstrate personal accountability, emotional resilience and works well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
- Willingness to work flexible hours when required to meet work demands
- Disclosure Barring Service (DBS) check
- Access to own transport and ability to travel across the locality on a regular basis
Knowledge & Skills
Essential
- Demonstrate ability to influence stakeholders of different options, innovations, new opportunities and challenges
- Understanding of NHS long term plan and priorities relevant to primary care
- Capacity to be innovative and develop the role
- Ability to work with a range of clinical and non-clinical personnel as part of a team
- Ability to work independently and effectively with a high degree of motivation
- Excellent Time Management skills
- Ability to define, collate, analyse and interpret data
- Excellent communication skills (i.e., with both patients and work colleagues)
- Strategic Planning skills
- Budget planning/management skills
- Proficient IT skills
Desirable
- Local knowledge of community healthcare and social care
- Knowledge of Human Resources
Qualifications
Essential
- Demonstrable numeracy and reading/writing skills
- Demonstrable commitment to professional and personal development
Desirable
- Educated to Degree level or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.