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Hazeldene House Surgery

Pharmacy Clerk/Assistant

The closing date is 12 March 2026

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Job summary

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way. Handing medication out to patients, following the surgery protocols. Taking payments and recording correctly on all documentation. Communication, Attention to detail are vital in this role. Computer skills are required however training on the software will be given. Able to work on own initiative and also work as part of a team.

Main duties of the job

Front of house, handing out medication to patients, accepting deliveries from supplies, arranging deliveries to housebound patients for the driver to take out to patients. and accurate record keeping. Following all protocols and procedures to ensure the safety of the medication, patients, yourself and colleagues. Ordering equipment.

About us

Hazeldene House Surgery is a GP Practice that is owned by 5 GP partners and covers surrounding villages, with nearly 8000 patients. We dispense to nearly 4000 of those patients in our dispensary, handing out acute and monthly prescriptions. It is a busy practice, with great family values to all their staff. Hard work and busy, but has it rewards. You would never be bored.

Alot of staff have been here 20 years plus and there is room for progression into other areas of the practice.

Details

Date posted

19 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5255-26-0000

Job locations

Doctors Surgery

Main Road

Great Haywood

Stafford

ST18 0SU


Job description

Job responsibilities

Job Summary:

The post-holder will ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times. Operate in accordance with the Surgery dispensary Standard Operating Procedures (SOPs) that incorporate principles of good dispensing practice.

The post-holder will develop good working relationships with:

Patients, GP partners, nurses and other Surgery staff

Responsibilities:

Issuing stock items and prepared prescriptions.

Collection of prescription charges/checking patient exemption statements.

Ensuring that all monies received are appropriately stored and there is a robust record of all financial transactions

Processing and bundling prescriptions for the Prescription Pricing Authority.

Ensure drugs are stored in an appropriate manner in accordance with the manufacturers instructions.

Ensure that refrigerated items are stored at the appropriate temperature and control recorded in the log book

To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instruction, to check with senior Dispensary members

Other Responsibilities:

Maintain full and accurate records of dispensing transactions.

To undertake any other duties commensurate with the post holders grade as agreed with the GP Partners.

Ensure the dispensary is clean and tidy and that shelves are checked on a regular basis.

Generate FP10

Attending training and events organised by the Surgery or other agencies, where appropriate.

Job description

Job responsibilities

Job Summary:

The post-holder will ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times. Operate in accordance with the Surgery dispensary Standard Operating Procedures (SOPs) that incorporate principles of good dispensing practice.

The post-holder will develop good working relationships with:

Patients, GP partners, nurses and other Surgery staff

Responsibilities:

Issuing stock items and prepared prescriptions.

Collection of prescription charges/checking patient exemption statements.

Ensuring that all monies received are appropriately stored and there is a robust record of all financial transactions

Processing and bundling prescriptions for the Prescription Pricing Authority.

Ensure drugs are stored in an appropriate manner in accordance with the manufacturers instructions.

Ensure that refrigerated items are stored at the appropriate temperature and control recorded in the log book

To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instruction, to check with senior Dispensary members

Other Responsibilities:

Maintain full and accurate records of dispensing transactions.

To undertake any other duties commensurate with the post holders grade as agreed with the GP Partners.

Ensure the dispensary is clean and tidy and that shelves are checked on a regular basis.

Generate FP10

Attending training and events organised by the Surgery or other agencies, where appropriate.

Person Specification

Experience

Desirable

  • Understanding of primary care medical and dispensing services.

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Good working knowledge of Microsoft Word, Excel.

Desirable

  • Emis knowledge advantageous.
  • Dispensing experience.
  • Primary Care experience.
Person Specification

Experience

Desirable

  • Understanding of primary care medical and dispensing services.

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Good working knowledge of Microsoft Word, Excel.

Desirable

  • Emis knowledge advantageous.
  • Dispensing experience.
  • Primary Care experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hazeldene House Surgery

Address

Doctors Surgery

Main Road

Great Haywood

Stafford

ST18 0SU


Employer's website

https://www.hazeldene.house-surgery.co.uk (Opens in a new tab)

Employer details

Employer name

Hazeldene House Surgery

Address

Doctors Surgery

Main Road

Great Haywood

Stafford

ST18 0SU


Employer's website

https://www.hazeldene.house-surgery.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Lisa Thomas

lisa.thomas5@nhs.net

01889882251

Details

Date posted

19 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5255-26-0000

Job locations

Doctors Surgery

Main Road

Great Haywood

Stafford

ST18 0SU


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