Receptionist

Job summary

Bean Medical Practice are looking for a Medical Receptionist to join our team. You will provide a key service within the practice team and project a positive and friendly image to patients and other visitors, both in person and via the telephone.

Main duties of the job

* To ensure an effective and efficient Reception service is provided to patients and other visitors to the practice.

* Deal with all general enquiries, explain procedures and make new and follow-up appointments.

* Ensure that any problems not resolved by the end of a shift are communicated to fellow Receptionists.

* Explain Practice arrangements and formal requirements to patients.

* Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate action.

* Liaise with GPs and carry out tasks requested by them.

* Action repeat prescriptions.

* Chaperone patients in consultations with GPs and Nurses as required (training will be provided)

* Be able to cover for colleagues who are on annual leave or off sick.

* Keep up to date with changes by regularly checking the practice notice boards and attending practice meetings.

About us

Bean Medical Practice is a practice with a list size of around 3800 patients.

We are a forward thinking Practice and are looking for someone who can fit into this fast-paced, often demanding environment.

We are a friendly and supportive Practice. Our team includes 2 GP Partners, 2 Sessional GPs and Physician Associate supported by an excellent nursing and administration team.