HCA

Job description

Job responsibilities

DUTIES & RESPONSIBILITIES OF THE POST

To carry out permitted duties with regard to protocols & guidelines in use at Village Medical Centre

DIRECT CLINICAL CARE;

1. Carry out health assessments on newly registered patients and for routine screening under the supervision of and as directed by a registered nurse.

2. Relay advice on health promotion and illness prevention (such as basic travel vaccination advice) under the supervision of and as directed by a registered nurse.

3. Measure and appropriately record and report basic observations, e.g. testing urine, using a blood glucose meter, measuring blood pressure and pulse, temperature, height, weight, and ECG and taking a simple medical history.

4. Ensure that the clinical rooms are kept clean and in an orderly manner at all times and that relevant equipment is ready for use by the clinical team during clinic sessions.

5. Order drugs and other supplies as directed by a registered nurse and or GP of the practice, ensuring that adequate levels of stock available.

6. If directed by a registered nurse and or a GP of the practice monitor contents of the drug cupboard.

7. Ensure that health promotion and other information materials are available and order new stock when required.

8. Assist in patient care delivered by and under the supervision of the GP, registered practice nurse when required.

9. Report all matters pertaining to patient care: changes in condition/circumstances and/or abnormal findings to a relevant member of clinical team.

10. Appropriately complete all relevant clinical documentation either manually or computer based for each patient contact

11. As directed by the registered practice nurse, carry out blood pressure readings, dressings, venipuncture, spirometry, collections of specimens, blood sugar readings, blood tests, assistance chaperone duties.

12. Give B12 injections and Flu injections under the direction of a Doctor and a Patient Specific Direction (PSD)

13. Smoking cessation clinic

14. To undertake training as required

GENERAL AND CLERICAL DUTIES

With reference to your Health Care Assistant duties, make appointments, enter all data onto the computer system after each contact and carry our relevant patient searches.

This list is not exhaustive

1. Participate in audit sampling as required e.g. note sampling, data input and information gathering as directed by a registered practice nurse or senior clerical officer.

2. Where needed, to administer call and recall systems in relation to chronic disease management, immunization, breast and cervical cytology and medication review.

3. Attend relevant meetings as directed by the practice manager and doctors.

4. Attend training sessions when required and relevant updates, relating to your Health Care Assistant duties.

5. Have knowledge of and at all times act within the boundaries of health and safety legislation and data protection acts

CONFIDENTIALITY AND RECORD KEEPING

1. To act at all times with regard to confidentiality and sensitivity of issues to do with patients, their care and treatment.

2. The post holder acting under guidance of trained practice staff must record all contacts that occur with patients.

ADDITIONAL RESPONSIBILITIES

1. Comply with all practice policies, protocols and procedures as well as Health Safety and Fire regulations.

This job description represents an outline of the principal duties associated with the post and is not contractually binding. These duties may be altered with the identified needs of the service should these change. These duties will not exceed the level of responsibility expected for the grade of this post and will be negotiated with the post holder.

GENERAL RESPONSIBILITIES

To adhere to all practice policies and protocols

To carry out duties with confidentiality at all times.

To wear your uniform at all times

Person Specification

Qualities/Attributes

Essential

• An understanding, acceptance and adherence to the need for strict
• confidentiality
• Able to work on own initiative
• Able to work under pressure and remain calm
• Flexible and adaptable
• Aware of own limitations
• Keen to develop

Knowledge and Skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills
• Good organisational skills
• Good team working skills
• Effective time management skills
• Ability to work independently following verbal or written instructions
• Adaptable to change
• Computer literate

Desirable

• Basic IT Skills
• Knowledge in SystemOne clinical systems
• Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
• Basic first aid knowledge
• Health and safety awareness
• Awareness of Blood Borne Viruses
• Awareness of infection control

Qualifications

Essential

• Good General Education
• GCSE Grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care

Desirable

• Qualified in Phlebotomy
• Qualified in NVQ level 3

Experience

Essential

• Experience within a health care setting
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Ahmed SA and Partner - The Village Medical Centre

Address

158A Crankhall Lane

Wednesbury

West Midlands

WS10 0EB

Employer's website

https://villagemedicalcentre.com/ (Opens in a new tab)