Access Hub Coordinator

Job summary

We are looking for two Access Hub Coordinator to join our team at the Harold Moody Health Centre on a permanent contract.

Hours: 30 and 25 hours

Site: Harold Moody Health Centre SE17 2GN

Salary : £12.88 per hour

If you wish to apply please do so via this link

https://nexushealthgroup.nhs.uk/2025-application-form

CVs will not be accepted without an application form

Please note, the post holder might require to do early shifts depending on business needs.

Main duties of the job

It is the role of the Nexus Access Hub Coordinators to assist our patients to access our services in the most effective way possible. To facilitate this the postholder will undertake the following :

• Greet and assist patients in using our services
• Handle Patient enquiries courteously, efficiently and with empathy.
• Undertake administrative tasks with care and attention to details.
• Understand and work with the team to meet the key perfomance indicators for this role

About us

Nexus was formed in 2016 with the merging of established local practices in Southwark. We look after a practice population of more than 76,000 patients spread across our 8 sites. Our clinical approach is based on a foundation of clinical excellence, clinical leadership, and clinical governance shaped by the needs and challenges of our local population. We are a well recognised training organisation for future GPs and nurses. We are focused on the learning and development of our clinical and non-clinical staff.

We operate 8 GP Practice sites across north Southwark that are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle and Canada Water. We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Assistants, Paramedics, ANPs and Pharmacists. Our site based teams are supported by Managers and local administration staff. Our GP Partners have overall clinical and administrative responsibility for Nexus Health Group and are supported by a Senior Management Team and centralised HR, IT, clinical administration functions

Nexus works closely with our local PCN and 2 of our GP Partners are PCN clinical directors.