Urgent Administrator

Job summary

Job Title : Urgent Administrator

Salary : £12.44 per hour £24,324.70 per annum full time

Hours: 37.5 hours x1 position

Location: Surrey Docks Health Centre but may be required to work across Nexus Health Group

If you wish to apply please do so via this link https://nexushealthgroup.nhs.uk/2025-application-form

CVs will not be accepted without an application form

Please note that applications are capped at 25 please apply promptly.

In your role as Urgent Administrator you will provide a high level of administrative support to the clinical team. To ensure patients are informed of any outcomes of their care as directed by the clinical team

Main duties of the job

• Process administrative queries and requests from clinicians that require immediate action.
• Monitor the site/cluster email inbox, ensuring all emails are actioned and/or forwarded to the appropriate team/individual on a daily basis
• Work closely with sites and clinicians regarding processing of incoming and outgoing safeguarding reports.
• Work with clinicians and practice teams to process notification of deaths.
• Signpost patients to the correct team in relation to their queries.
• To deal with queries associated with the role.
• Undertake other administrative tasks within the role as required.

What we can offer you

• An opportunity to work for one of the countries largest single list primary care organisations.
• A supportive working environment where our staff are encouraged to express their views on how we can improve our services and ways of working
• Monday to Friday working
• In-house education and protected learning
• in-house education and protected learning
• 5 weeks increasing to 27 days after 5 years service with Nexus
• NHS Pension
• Parking at some sites available
• Cycle to work scheme with dedicated provider

• Eye test voucher scheme with dedicated provider

• Access to an independent 24-hourconfidential help-line, staffed by advisors, who are trained to listen and respond to a range of problems, including financial, life coaching, counselling, legal advice and many more range of various support.
• Covid safe practices

About us

Nexus was formed in 2016 with the merging of a number of established local practices in north Southwark.We look after a practice population of 76,000 patients spread across our 9 sites. The overall aim of Nexus Health Group is to provide a clinically excellent service to our patients, recognising the needs of our local population and to provide a learning and developmental environment for our staff. Our clinical approach is based on a foundation of clinical excellence, clinical leadership and clinical governance. We are a well recognised training organisation.

Our 9 sites across north Southwark are geographically close and well served by local transport hubs at London Bridge, Elephant & Castle and Canada Water.We share a single patient list but our patients are attached to a specific site and are looked after by local multidisciplinary teams which include GPs, Nurses, Physicians Associates, Paramedics, ANPs and Pharmacists. These site based teams are supported by Managers and administration staff, as well as centralised HR, IT, Clinical Administration and the Senior Management Team.

All our sites function as traditional practices with a Site Manager and GP partners working in the practice. All sites are involved in GP training and increasingly training the wider AHP team such as nurses and PAs. Nexus works closely with the local PCN with 2 partners as Clinical Directors.