Job summary
We are looking for a detail-oriented and reliable Prescription Clerk to join our supportive team at Knebworth & Marymead Medical Practice. This is a great opportunity for someone with healthcare administration experience who wants to play a vital role in supporting safe, timely, and efficient prescribing for our patients.
About the role:
You will be responsible for managing repeat prescription requests, ensuring prescription safety and accuracy, and working closely with our Clinical Pharmacist Team and wider practice team. You'll also be a key point of contact for patient queries related to prescriptions.
Main duties of the job
Key responsibilities include
Processing and issuing repeat prescriptions accurately and in a timely manner
Liaising with GPs, pharmacists, and patients to clarify or adjust prescriptions as needed
Supporting medication reviews, audits, and clinical safety checks
Maintaining accurate prescription records and ensuring regulatory compliance
Assisting with general prescription-related administration and patient communication
Additional responsibilities may include
Assisting with general administrative tasks to support the wider practice team
Providing reception cover from time to time, including answering phones and assisting patients at the front desk, if required
Full training will be given
About us
We are a large Practice, comprising of two sites with approximately 13,000 patients.
You will be part of a friendly and forward thinking team committed to delivering excellent patient care.
We reserve the right to close the vacancy early if we receive a high number of applications.
Job description
Job responsibilities
Key responsibilities include:
Processing and issuing repeat prescriptions accurately and in a timely manner
Liaising with GPs, pharmacists, and patients to clarify or adjust prescriptions as needed
Supporting medication reviews, audits, and clinical safety checks
Maintaining accurate prescription records and ensuring regulatory compliance
Assisting with general prescription-related administration and patient communication
Additional responsibilities may include:
Assisting with general administrative tasks to support the wider practice team
Providing reception cover from time to time, including answering phones and assisting patients at the front desk, if required
Job description
Job responsibilities
Key responsibilities include:
Processing and issuing repeat prescriptions accurately and in a timely manner
Liaising with GPs, pharmacists, and patients to clarify or adjust prescriptions as needed
Supporting medication reviews, audits, and clinical safety checks
Maintaining accurate prescription records and ensuring regulatory compliance
Assisting with general prescription-related administration and patient communication
Additional responsibilities may include:
Assisting with general administrative tasks to support the wider practice team
Providing reception cover from time to time, including answering phones and assisting patients at the front desk, if required
Person Specification
Qualifications
Essential
- What we are looking for:
- Previous experience in a healthcare administrative role (essential)
- Knowledge of prescription protocols and familiarity with NHS systems
- Excellent communication skills and strong attention to detail
- Ability to manage a busy and varied workload with accuracy
- A team player with a patient-centred approach
Desirable
- Desirable:
- Experience working in a GP practice or with clinical pharmacy teams
- Understanding of prescribing guidelines and medication safety
- Proficiency with medical software and Microsoft Office
- Awareness of data protection and patient confidentiality protocols
Person Specification
Qualifications
Essential
- What we are looking for:
- Previous experience in a healthcare administrative role (essential)
- Knowledge of prescription protocols and familiarity with NHS systems
- Excellent communication skills and strong attention to detail
- Ability to manage a busy and varied workload with accuracy
- A team player with a patient-centred approach
Desirable
- Desirable:
- Experience working in a GP practice or with clinical pharmacy teams
- Understanding of prescribing guidelines and medication safety
- Proficiency with medical software and Microsoft Office
- Awareness of data protection and patient confidentiality protocols
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
