Job summary
The
post holder is a pharmacy technician and
is an integral part of the general practice team, working within their
professional boundaries in each practice within the Primary Care Network (PCN).
This
role will work under the supervision of the pharmacist to ensure the safe,
accurate and timely supply of prescribed medication to patients.
They
will provide technical and administrative support to the clinical pharmacist
and clinicians.
The
pharmacy technician will support
the PCN and practice clinical team with queries around medication from
patients.
The pharmacy
technician will complete audits around patient safety in the prescribing
of medication and present the information for sharing with the clinical team.
Main duties of the job
The
following are the core responsibilities of the PCN pharmacy technician. There
may be, on occasion, a requirement to carry out other tasks. This will be
dependent upon factors such as workload and staffing levels:
To
work as part of a multi-disciplinary team whilst in a supporting function to
the clinical pharmacist and other clinicians and within agreed prescribing
standard operating procedures
To
Support the Clinical Pharmacists with daily triage of medication and
prescription queries.
To
undertake the prescribing audits on a quarterly basis with the Clinical
Pharmacists to ensure both safe and cost effective prescribing across the PCN.
To
support and train the Prescription Clerk team in the safe and effective
handling of prescription requests.
To
support the clinical pharmacist as the PCN point of contact for all medicines
related matters
To
process repeat medication requests, including the conversion of acute requests
to repeat medicines, changing quantities of medicines
To
issue prescriptions in line with agreed clinical protocols and within your
competency
To
encourage cost-effective prescribing throughout the PCN
About us
Would you like to join a large healthcare provider as a first point of contact for patients?
We are undergoing a period of transformation creating 3 new non-clinical hubs, so we have a variety of work types, hours, and sites available to work from and we are keen to match people according to skill set, location, and availability.
We are a newly formed primary care provider who were asked to take over the Mayflower medical group contract in 2022. We are a subsidiary of Livewell Southwest who deliver a variety of services and employ c.3,500 people and provide some support services functions to the Mayflower Group.
Our recent CQC reported good levels of patient care and good management of patient safety with outstanding practice for governance.
Staff also reported that they felt valued, heard, and supported by managers.The full inspection report is available on the CQC website, and we will share a public announcement later today.
So come and join us at this exciting time to really make a difference. If you are unsure if this is a match for you, please make contact and we can arrange an initial teams or phone call.
Check out these benefits!
- Contributory pension scheme
- Free parking on or close to site
- A variety of sites to work across and some home working is available, role dependant with training and development opportunities
Job description
Job responsibilities
Primary
Responsibilities
The
following are the core responsibilities of the PCN pharmacy technician. There
may be, on occasion, a requirement to carry out other tasks. This will be
dependent upon factors such as workload and staffing levels:
a.
To
work as part of a multi-disciplinary team whilst in a supporting function to
the clinical pharmacist and other clinicians and within agreed prescribing
standard operating procedures
b.
To
Support the Clinical Pharmacists with daily triage of medication and
prescription queries.
c.
To
undertake the prescribing audits on a quarterly basis with the Clinical
Pharmacists to ensure both safe and cost effective prescribing across the PCN.
d.
To
support and train the Prescription Clerk team in the safe and effective
handling of prescription requests.
e.
To
support the clinical pharmacist as the PCN point of contact for all medicines
related matters
f.
To
process repeat medication requests, including the conversion of acute requests
to repeat medicines, changing quantities of medicines
g.
To
issue prescriptions in line with agreed clinical protocols and within your
competency
h.
To
encourage cost-effective prescribing throughout the PCN
i.
To
undertake medicines reconciliation post discharge and on other transfers of
care
j.
To
update and maintain accurate and timely patient medication records on each
practice clinical system, including advice given and action taken
k.
To
liaise with secondary and primary care colleagues to ensure correct medicines
are continued following the transfer of care
l.
To
monitor practice adherence to the prescribing policy
m.
To
support virtual and remote models of consultation and support including e-consultations,
telehealth and telemedicine
n.
To
liaise with practices and implement and embed a robust repeat prescribing
system for use across all practices
o.
To
support the clinical pharmacist in improving the quality and effectiveness of
prescribing through clinical audit and education to improve performance against
NICE standards, and clinical and prescribing guidance
p.
To
support the clinical pharmacist in producing a prescribing newsletter or
bulletin on a quarterly basis
q.
To
apply infection-control measures within the practice according to local and
national guidelines
r.
To
support in the delivery of enhanced services and other service requirements on
behalf of the PCN
s.
To
participate in the management of patient complaints when requested to do so and
participate in the identification of any necessary learning brought about
through incidents and near-miss events
t.
To
actively signpost patients to the correct healthcare professional
u.
To
undertake all mandatory training and induction programmes
v.
To
contribute to and embrace the spectrum of clinical governance
w.
To
attend a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a regular
basis so that new objectives can be agreed
x.
To
contribute to public health campaigns (e.g. flu clinics) through advice or
direct care
To maintain a clean, tidy, effective working area at
all times
Job description
Job responsibilities
Primary
Responsibilities
The
following are the core responsibilities of the PCN pharmacy technician. There
may be, on occasion, a requirement to carry out other tasks. This will be
dependent upon factors such as workload and staffing levels:
a.
To
work as part of a multi-disciplinary team whilst in a supporting function to
the clinical pharmacist and other clinicians and within agreed prescribing
standard operating procedures
b.
To
Support the Clinical Pharmacists with daily triage of medication and
prescription queries.
c.
To
undertake the prescribing audits on a quarterly basis with the Clinical
Pharmacists to ensure both safe and cost effective prescribing across the PCN.
d.
To
support and train the Prescription Clerk team in the safe and effective
handling of prescription requests.
e.
To
support the clinical pharmacist as the PCN point of contact for all medicines
related matters
f.
To
process repeat medication requests, including the conversion of acute requests
to repeat medicines, changing quantities of medicines
g.
To
issue prescriptions in line with agreed clinical protocols and within your
competency
h.
To
encourage cost-effective prescribing throughout the PCN
i.
To
undertake medicines reconciliation post discharge and on other transfers of
care
j.
To
update and maintain accurate and timely patient medication records on each
practice clinical system, including advice given and action taken
k.
To
liaise with secondary and primary care colleagues to ensure correct medicines
are continued following the transfer of care
l.
To
monitor practice adherence to the prescribing policy
m.
To
support virtual and remote models of consultation and support including e-consultations,
telehealth and telemedicine
n.
To
liaise with practices and implement and embed a robust repeat prescribing
system for use across all practices
o.
To
support the clinical pharmacist in improving the quality and effectiveness of
prescribing through clinical audit and education to improve performance against
NICE standards, and clinical and prescribing guidance
p.
To
support the clinical pharmacist in producing a prescribing newsletter or
bulletin on a quarterly basis
q.
To
apply infection-control measures within the practice according to local and
national guidelines
r.
To
support in the delivery of enhanced services and other service requirements on
behalf of the PCN
s.
To
participate in the management of patient complaints when requested to do so and
participate in the identification of any necessary learning brought about
through incidents and near-miss events
t.
To
actively signpost patients to the correct healthcare professional
u.
To
undertake all mandatory training and induction programmes
v.
To
contribute to and embrace the spectrum of clinical governance
w.
To
attend a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a regular
basis so that new objectives can be agreed
x.
To
contribute to public health campaigns (e.g. flu clinics) through advice or
direct care
To maintain a clean, tidy, effective working area at
all times
Person Specification
Qualifications
Essential
- BTEC in Pharmaceutical Sciences or NVQ Level 3 in Pharmaceutical Sciences or equivalent (must be a UK recognised pharmacy technician qualification)
- GSCE in Maths, English and science or equivalent.
- Registered as a Pharmacy Technician with the General Pharmaceutical Council
- Evidence of continued professional development
- Experience of working within a primary care, community or hospital setting
Desirable
- Previous experience of a dispensing/pharmacy environment
- Experience with Primary Care
- Experience dealing with the public or patients
Experience
Essential
- Evidence of working autonomously or as part of a team
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Able to effectively manage allocated resources
- Good clinical pharmacy knowledge including terminology
- An appreciation of NHS agenda and government targets
Desirable
- Experience working in a primary care setting
- Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- Good clinical system IT knowledge of System one/Vision
Person Specification
Qualifications
Essential
- BTEC in Pharmaceutical Sciences or NVQ Level 3 in Pharmaceutical Sciences or equivalent (must be a UK recognised pharmacy technician qualification)
- GSCE in Maths, English and science or equivalent.
- Registered as a Pharmacy Technician with the General Pharmaceutical Council
- Evidence of continued professional development
- Experience of working within a primary care, community or hospital setting
Desirable
- Previous experience of a dispensing/pharmacy environment
- Experience with Primary Care
- Experience dealing with the public or patients
Experience
Essential
- Evidence of working autonomously or as part of a team
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Able to effectively manage allocated resources
- Good clinical pharmacy knowledge including terminology
- An appreciation of NHS agenda and government targets
Desirable
- Experience working in a primary care setting
- Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- Good clinical system IT knowledge of System one/Vision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
