Phlebotomist / HCSW

Job description

Job responsibilities

Patient Care Support:

Assist the clinical team in providing high-quality care for patients, including taking and recording vital signs (e.g., blood pressure, temperature, pulse, respiratory rate).

Perform phlebotomy (blood collection) as required.

Support patients during routine appointments, procedures, and health checks.

Prepare and assist patients for minor procedures and treatments under the guidance of clinical staff.

Provide assistance with the collection of specimens (e.g., urine, blood, etc.), ensuring proper handling and documentation.

Help patients with mobility needs and provide support for elderly or disabled patients where required.

Clinical Administration:

Assist with patient registration and manage patient records in a confidential and organized manner using practice management software (e.g. Vision / EMIS).

Ensure that clinical equipment is maintained, cleaned, and sterilized as required.

Assist with the stock control of medical supplies, including ordering and checking stock levels.

General Practice Support:

Work collaboratively with GPs, nurses, and administrative staff to ensure the practice runs efficiently.

Assist in maintaining a clean and safe working environment, adhering to infection control and health and safety guidelines.

Ensure the practice is welcoming and patient-friendly, offering emotional support where needed.

Health Promotion:

Provide patients with relevant information on health topics, lifestyle changes, and preventive care.

Support health education initiatives within the practice, including helping with the organization of health campaigns and services.

Training & Development:

Participate in continuing professional development (CPD) and attend training sessions relevant to the role.

Undertake any other duties as required by the practice to support the clinical team.

Person Specification

Experience

Essential

• Essential Qualifications & Experience:
• Full UK Driving License and vehicle to travel between Practice branches.
• Previous experience working in a healthcare or patient-facing role.
• Trained phlebotomist.
• Wound care.
• Ability to take and record basic clinical measurements, including blood pressure, temperature, weight, and height.
• Knowledge of infection control practices and health and safety regulations.
• Strong communication skills with the ability to build rapport with patients, families, and team members.
• Good organizational skills and attention to detail.
• Ability to work as part of a team and independently when required.
• Basic IT skills and experience using healthcare software (or willingness to learn).

Desirable

• Desirable Qualifications & Experience:
• Health and Social Care qualification (e.g., NVQ Level 2/3 in Health and Social Care or equivalent).
• First Aid or CPR certification.
• Experience in a GP practice or primary care setting.
• Awareness of NHS Wales policies and procedures.
• Previous experience in health promotion or supporting patients with chronic conditions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Margaret Street Surgery

Address

Margaret Street

Ammanford

Carmarthenshire

SA18 3PD

Employer's website

https://www.margaretstreetsurgery.wales.nhs.uk/ (Opens in a new tab)