Heeley Plus Primary Care Network

Care Coordinator

Information:

This job is now closed

Job summary

Heeley Plus Network are very excited to be recruiting a Care Coordinator to join our PCN team. If you are passionate about helping patients and working closely with clinical and non clinical colleagues to deliver great care both in practices and in the community, please apply. We are keen to find the right candidate with the necessary skills and expertise.

Main duties of the job

A background of working with patients is desirable in this role. Our Care Coordinators will play an important role within the PCN to reduce health inequalities, support screening programmes and support meeting our PCN and practice targets. They will be working closely with practice and PCN staff to identify, engage with and proactively coordinate personalised care and support planning for the most vulnerable people in our community, including the frail/elderly, people living with severe mental illness or learning disabilities, and those with long-term health conditions.

About us

The role will be adding to a well established team comprising of clinical and non-clinical PCN staff. You will directly report to the Medical support team lead and be accountable to the Network Manager and Clinical Director in the PCN.

Details

Date posted

15 September 2022

Pay scheme

Other

Salary

£23,400 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time

Reference number

A5167-22-7215

Job locations

Sharrow Lane Medical Centre

129 Sharrow Lane

Sheffield

S11 8AN


Job description

Job responsibilities

As well as being linked with individual practices they will work together as a team. This will include sharing learning and best practice both within the team and across the PCN.

Our Care Coordinators will support Clinical Leads and the Multi-Disciplinary team in the organisation including supporting meetings.

To run reports to proactively identify eligible patients and work to increase uptake of health checks, cancer screening, and other services including self-management services. Support with patient engagement, which will include ensuring that information is accessible for all, and having conversations with patients and carers to increase understanding, alleviate concerns and increase engagement and self-management.

To support people in preparing for or following-up clinical conversations they have with primary care professionals (including health checks) to enable them to be actively involved in managing their care and supported to make choices that are right for them. You will use knowledge of health and social services available in the locality, including those offered by the community and voluntary sector, to link people up with these and help them overcome any barriers they might encounter. The aim is to help people improve their quality of life and avoid unplanned hospital admissions.

Act as a central point of contact to ensure that patients receive the best possible care, and the person is supported to achieve the outcomes that are important to them. This is achieved by bringing together all the information about a persons identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.

Job description

Job responsibilities

As well as being linked with individual practices they will work together as a team. This will include sharing learning and best practice both within the team and across the PCN.

Our Care Coordinators will support Clinical Leads and the Multi-Disciplinary team in the organisation including supporting meetings.

To run reports to proactively identify eligible patients and work to increase uptake of health checks, cancer screening, and other services including self-management services. Support with patient engagement, which will include ensuring that information is accessible for all, and having conversations with patients and carers to increase understanding, alleviate concerns and increase engagement and self-management.

To support people in preparing for or following-up clinical conversations they have with primary care professionals (including health checks) to enable them to be actively involved in managing their care and supported to make choices that are right for them. You will use knowledge of health and social services available in the locality, including those offered by the community and voluntary sector, to link people up with these and help them overcome any barriers they might encounter. The aim is to help people improve their quality of life and avoid unplanned hospital admissions.

Act as a central point of contact to ensure that patients receive the best possible care, and the person is supported to achieve the outcomes that are important to them. This is achieved by bringing together all the information about a persons identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.

Person Specification

Qualifications

Essential

  • GCSE grade A-C in Maths and English or skills level 2 in Maths and English (or equivalent)

Desirable

  • ECDL or other equivalent IT qualification
  • NVQ Level 3 in a health or social care related discipline (or equivalent experience)

Experience

Essential

  • Experience of working in health, social care or other support roles which are in direct contact with people, families or carers
  • Use of clinical systems

Desirable

  • Experience of working in a primary care setting
  • Experience of working with people who may face health inequalities e.g. living with frailty, people with living with learning disabilities or severe mental illness, and/or carers

Other requirements

Essential

  • Hold a Valid UK Driving License and have access to own transport

Desirable

  • --
Person Specification

Qualifications

Essential

  • GCSE grade A-C in Maths and English or skills level 2 in Maths and English (or equivalent)

Desirable

  • ECDL or other equivalent IT qualification
  • NVQ Level 3 in a health or social care related discipline (or equivalent experience)

Experience

Essential

  • Experience of working in health, social care or other support roles which are in direct contact with people, families or carers
  • Use of clinical systems

Desirable

  • Experience of working in a primary care setting
  • Experience of working with people who may face health inequalities e.g. living with frailty, people with living with learning disabilities or severe mental illness, and/or carers

Other requirements

Essential

  • Hold a Valid UK Driving License and have access to own transport

Desirable

  • --

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Heeley Plus Primary Care Network

Address

Sharrow Lane Medical Centre

129 Sharrow Lane

Sheffield

S11 8AN


Employer's website

https://www.gleadlessmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Heeley Plus Primary Care Network

Address

Sharrow Lane Medical Centre

129 Sharrow Lane

Sheffield

S11 8AN


Employer's website

https://www.gleadlessmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Manager

Sheruba Draviaraj

sdraviaraj@nhs.net

Details

Date posted

15 September 2022

Pay scheme

Other

Salary

£23,400 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time

Reference number

A5167-22-7215

Job locations

Sharrow Lane Medical Centre

129 Sharrow Lane

Sheffield

S11 8AN


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