Receptionist for Doctor Surgery

Job description

Job responsibilities

The practice consists of: 4 GP partners an 1 salaried GP, a nurse team, and admin and reception. The whole team consists of 28 staff including doctors. A friendly, supportive environment. We provide GP primary care to the local community. We are looking for a receptionist to join our dedicated team. Working in a doctors surgery can be extremely rewarding and provide a good understanding or primary care an what it offers to the community. We provide full training for provide our team with the support they need within their roles and experience in the work place. A fully committed workforce that welcome staff and hope to increase knowledge and understanding of the community needs within Primary Care and the NHS. Administration • To have a thorough knowledge of all Practice procedures. • To work in accordance of written protocols • Generic e-mail, prescriptions, tasks Reception • Receiving patients consulting with members of Practice team • Handing completed repeat prescriptions to patient and checking name and contact details. • Be able to cover all reception position as necessary • Book appointments for GP surgery hub sites associated with PCN and BGPA. Appointments • Process appointment requests for today future appointments from patients by telephone and in person. • Deal with visits requests Computer • Process patients change of address – computer data and medical records (have knowledge of Practice area. • Process repeat prescription request in accordance with Practice guidelines. • Familiar with the clinic system and all electronic tasks and documentation

Person Specification

Qualifications

Essential

• General education - GCSE - A-C in maths and english

Desirable

• See Job Speification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tudor Way Surgery

Address

42 Tudor Way

Petts Wood

Orpington

Kent

BR5 1LH

Employer's website

https://thetudorwaysurgery.co.uk/ (Opens in a new tab)