Dispenser

Job description

Job responsibilities

Job Summary

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the Dispensary Manager in ensuring a high-level of service is delivered at all times whilst supporting the multi disciplinary team in line with the strategic objectives of the practice.

Primary responsibilities

The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

To be responsible for checking all medicines dispensed, ensuring there are no discrepancies

Dispensing medicines to the entitled population safely and accurately

Collecting prescription charges in accordance with dispensary protocol

Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering

Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

Ensuring controlled drugs are dispensed in accordance with practice policy

Ensuring safe disposal of returned and/or out of date medicines

Ensuring all repeat prescriptions are processed within a 72-hour timeframe

Processing Dossett boxes

Assisting the Dispensary Manager in the preparation of monthly returns

Always maintaining a clean and safe working environment

Always maintain accurate records

Secondary responsibilities

Partake in audit as directed by the audit lead

Provide guidance for trainee dispensary staff and students as necessary

Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC, etc. guidance

Person Specification

Experience

Essential

• Experience of working in a dispensary
• Experience working with the general public/patients

Desirable

• Experience of working in primary care
• Broad knowledge of general practice

Qualifications

Essential

• Qualified Dispenser (NVQ Level 2)
• GCSE (or equivalent) English and Maths at Grade C (4) or above

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Desirable

• Evidence of continuing professional development

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Clinical system user skills
• Ability to promote best practice regarding all pharmaceutical matters
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Desirable

• Competent in the use of Office and Outlook
• Capable of managing payments (invoices, cash, etc.)
• Ability to effectively manage stock including ordering, rotation, disposal, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Measham Medical Unit

Address

Measham Medical Unit

High Street

Measham

Swadlincote

Derbyshire

DE12 7HR

Employer's website

https://www.meashamdoctors.co.uk/ (Opens in a new tab)