receptionist

Job summary

We are looking for a Full/Part time receptionists

You need to be excellent at dealing with people (with very good English), quick to learn, reliable and good at working as part of a team. You will need to be happy working in a busy environment, willing to show initiative and go the extra mile for our patients. Your main duty will be to reception on everyday basis.

Applicants must be flexible and able to work shifts that start at 08:00 to 18:30 Monday to Friday or 08:00 to 13:00 Monday to Friday or 13:00 Monday to Friday 18:30 this position is particularly suited to someone local.

Job Types: Permanent

Education:

• GCSE or equivalent (Required)

Language:

• English (Required)

Main duties of the job

• To open up Reception on time in the morning and close up in the evening, ensuring Reception (and any other areas of the building as indicated by the Practice Manager) are secure.

  - To greet and receive patients and visitors in a courteous and helpful manner.

  - To ensure that the reception is not left unattended at any time.

  - To tidy up the waiting room area at the beginning and end of each session.

  - To monitor and maintain the display areas of reception updating information for surgery and other local recourses as necessary.

  - To know how to operate the telephone system; divert, transfer, answer machine messages.

  - To take messages accurately, and pass messages to appropriate person in a timely manner.

  - To deal with routine verbal information, requests from patients and other callers in person and on the telephone.

  - To take initiative with solving problems or passing them on as appropriate.

About us

Balaam Street Surgery provides primary care for Plaistow and surrounding areas. We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.