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St John's Medical Practice

Receptionist/Administrator

The closing date is 30 June 2025

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Job summary

We are currently looking to recruit an enthusiastic, reliable and hardworking Receptionist to join our friendly and supportive practice team to assist with providing and maintaining high standards of patient care. We would prefer experience of working in a medical setting. The successful candidate will join a team of 2 GP partners, 2 Salaried GPs, Advance Nurse Practitioner, Practice Nurse, HCA and the wider general practice team, to provide a high quality and timely patient centered care to the local population of 9,000 patients. The part-time position offers immediate start, working 19 hours per week, Tuesday 08.00-18.30 (20.00 alternate weeks) & Wednesday 08.00 - 18.30.

Main duties of the job

To be responsible for undertaking a wide range of administrative and receptionist duties which include registering patients, booking appointments, ensuring all information is managed correctly, filed and followed up accordingly. To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the practice.

About us

St John's Medical Practice is committed to providing high-quality, patient-centred care in a warm and welcoming environment. Our dedicated team consists of experienced healthcare professionals, including doctors, nurses, and support staff, all working collaboratively to ensure the best outcomes for our patients.

Details

Date posted

03 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5098-25-0000

Job locations

39 St John's Hill

Sevenoaks

Kent

TN13 3NT


Job description

Job responsibilities

  1. Greet all patients and visitors professionally, both in person and on the phone.
  2. Answer incoming calls, diverting them as needed and taking messages.
  3. Handle general enquiries
  4. Use judgment to manage walk-in patients needing urgent help
  5. Address administrative queries and liaise with clinicians as necessary.
  6. Manage appointments (make, cancel, rearrange).
  7. Encourage patients to register for online services.
  8. Assist clinicians as required and arrange interpreters
  9. Ensure patient information is current
  10. Manage requests for medical reports and receipt of fees.
  11. Open and prepare the reception area at the start of the day.
  12. Ensure printers are stocked with prescription paper daily.
  13. Prepare clinical rooms at the beginning and end of the day.
  14. Maintain a tidy workspace and waiting area.
  15. Collaborate as a team and ensure effective handovers at shift end

Job description

Job responsibilities

  1. Greet all patients and visitors professionally, both in person and on the phone.
  2. Answer incoming calls, diverting them as needed and taking messages.
  3. Handle general enquiries
  4. Use judgment to manage walk-in patients needing urgent help
  5. Address administrative queries and liaise with clinicians as necessary.
  6. Manage appointments (make, cancel, rearrange).
  7. Encourage patients to register for online services.
  8. Assist clinicians as required and arrange interpreters
  9. Ensure patient information is current
  10. Manage requests for medical reports and receipt of fees.
  11. Open and prepare the reception area at the start of the day.
  12. Ensure printers are stocked with prescription paper daily.
  13. Prepare clinical rooms at the beginning and end of the day.
  14. Maintain a tidy workspace and waiting area.
  15. Collaborate as a team and ensure effective handovers at shift end

Person Specification

Experience

Desirable

  • At least 2 years experience as a medical receptionist

Qualifications

Essential

  • -GCSE grade A to C in English and Maths
  • -EMIS Competent.
Person Specification

Experience

Desirable

  • At least 2 years experience as a medical receptionist

Qualifications

Essential

  • -GCSE grade A to C in English and Maths
  • -EMIS Competent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John's Medical Practice

Address

39 St John's Hill

Sevenoaks

Kent

TN13 3NT


Employer's website

https://stjohnsmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

St John's Medical Practice

Address

39 St John's Hill

Sevenoaks

Kent

TN13 3NT


Employer's website

https://stjohnsmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Bridgette Gallaway-Meyer

bridgettegallaway-meyer@nhs.net

01732747203

Details

Date posted

03 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5098-25-0000

Job locations

39 St John's Hill

Sevenoaks

Kent

TN13 3NT


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