SSP Health

Receptionist

The closing date is 12 March 2026

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Job summary

We are looking to appoint a Receptionist/Administrator to join our busy GP practices, who will be the first point of contact for arranging patient clinics, liaising with clinical and admin staff together with patients, as well as carrying out general office management tasks. You will have a good telephone manner and experience of booking appointments proving strong organisational skills.

Main duties of the job

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets.

About us

Braithwaite Rd Surgery currently offers care for over 5000 + patient with a wide range of service available to all our patient over a variety of sites. We are a team who main amie it to ensure our patients and their families receive the best care and support.

Details

Date posted

09 March 2026

Pay scheme

Other

Salary

£12.21 an hour National Minimum wage

Contract

Permanent

Working pattern

Flexible working

Reference number

A5035-26-0018

Job locations

Braithwaite Rd Surgery

36 Braithwaite RD

Lowton

wigan

WA2 3HY


Job description

Job responsibilities

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Processing and distributing incoming and outgoing mail

Filing and retrieving paperwork

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning

Ordering and monitoring of stationery and other supplies

Cover sickness/annual leave and work reasonable overtime when required, including some weekends.

Perform any other relevant and reasonable duties that may be requested by your team, practice manager or partners.

Undertake statutory and mandatory training as required.

Job description

Job responsibilities

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Processing and distributing incoming and outgoing mail

Filing and retrieving paperwork

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning

Ordering and monitoring of stationery and other supplies

Cover sickness/annual leave and work reasonable overtime when required, including some weekends.

Perform any other relevant and reasonable duties that may be requested by your team, practice manager or partners.

Undertake statutory and mandatory training as required.

Person Specification

Qualifications

Essential

  • Educated to GCSE Level

Desirable

  • Experience of working in a Healthcare setting is desirable but not essential
Person Specification

Qualifications

Essential

  • Educated to GCSE Level

Desirable

  • Experience of working in a Healthcare setting is desirable but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SSP Health

Address

Braithwaite Rd Surgery

36 Braithwaite RD

Lowton

wigan

WA2 3HY


Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Employer details

Employer name

SSP Health

Address

Braithwaite Rd Surgery

36 Braithwaite RD

Lowton

wigan

WA2 3HY


Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Kathryn Walker

gp-P92002@nhs.net

01942557738

Details

Date posted

09 March 2026

Pay scheme

Other

Salary

£12.21 an hour National Minimum wage

Contract

Permanent

Working pattern

Flexible working

Reference number

A5035-26-0018

Job locations

Braithwaite Rd Surgery

36 Braithwaite RD

Lowton

wigan

WA2 3HY


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