Care Navigator

Job summary

We are looking for a friendly, experienced Receptionist to join our friendly team at The Pike Practice, Mossley. As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be non-judgemental with excellent communication and listening skills.

You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required.

Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant.

As the biggest provider of GP services in the North West, we are proud to have over 40 practices all rated as Outstanding or Good and we are committed to continually improving the quality of patient services whilst meeting SSP Healths contractual obligations.

We can offer excellent career progression, the chance to work in an innovative environment and the security of knowing our wider SSP Health team is there to support you.

Experience of working in General Practice is desirable.

For informal Discussion please contact Charlotte Harrop on the email address given

Main duties of the job

All aspects of administration

Care navigating patients to suitable services

Liaising with GP on site

Liaising with colleagues

Taking telecalls

Dealing face to face with Patient queries, prescription requests, booking appointments and giving great patient care

About us

This is a Temporary Fixed Term contract

Benefits:

• Company pension
• Free parking

Schedule:

• Monday to Friday