Medical Receptionist

Job description

Job responsibilities

We are looking for a friendly, experienced receptionist to join our GP Practice, The Height General Practice 355 Bolton Road, Salford M6 7NJ. As a member of frontline staff, you will be the first point of contact for our service users and visitors. You will need to be non-judgemental with excellent communication and listening skills.

You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required.

Experience in working in the NHS is essential. Knowledge of the EMIS Web system would be an advantage; full training and support would be offered to the successful applicant.

Person Specification

Experience

Essential

• Previous experience of working in a public reception environment. Experience of GP clinical computer system, telephone switchboard operation. Experience of Microsoft Office software.

Desirable

• Customer Service Skills, experience of dealing with the public.
• Experience of working in General Practice

Qualifications

Essential

• A good standard of education.
• Ability to use own judgement, resourcefulness and common sense. Ability to work without direct supervision and determine own workload priorities. Ability to work as part of an integrated, multi-skilled team. Pleasant and articulate with the ability to work under pressure in a rapidly changing environment.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Flexibility in working hours.
• Able to adapt to change.

Desirable

• Computer qualification.
• Excellent keyboard and computer skills. Excellent communication
• Medical terminology.
• Willingness to learn.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

120 Wigan Road

Ashton in Makerfield

Wigan

WN4 9SU

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)