GWR PCN Duty Doctor

Job responsibilities

Job Title: Duty Doctor - Great West Road (GWR) Primary Care Network (PCN)

Sessions: 5 -10 sessions per week, ideally 5-6

Contract Length: 6 months with the option to extend

Salary: Negotiable

Background

We are seeking a GP to join our growing multi-disciplinary PCN team, working across the GWR Primary Care Network that consists of nine GP Practices with a population of 70,000 patients in Hounslow, West London.

Job Summary

To work as an autonomous practitioner, responsible for the provision of medical services to the PCN population including a same day urgent clinic. Delivering an excellent standard of clinical care whilst complying with the GMS contract.

Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the PCN, leading by example and maintaining a positive, collaborative working relationship with the multidisciplinary team.

Primary Responsibilities

Core responsibilities of the PCN Duty Doctor are to:

a. Deliver highly effective medical care to the PCN population

b. Provide an urgent same day face-to-face clinic/remote appts for the PCN

c. Be the daily point of contact for clinical queries from other PCN staff such as Physician Associates, First Contact Paramedics,  Physiotherapists and Clinical Pharmacists

d. Mentor and clinically supervise allied health professionals (AHPs)

e. Be ‘on call' for urgent queries sessions only

f. Prescribe adhering to local and national guidelines

g. Process administrative work in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

h. Maintain accurate clinical records in conjunction with good practice, policy and guidance

i. Work collaboratively with other PCN staff

j. Adhere to best practice recommended through clinical guidelines and the audit process

k. Contribute to the successful implementation of continuous improvement and quality initiatives within the PCN

l. Attend and contribute effectively to PCN meetings as required (monthly)

m. Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and support staff levels.

Secondary Responsibilities

In addition to the above, the PCN Duty Doctor may be requested to:

a. Participate in local initiatives to enhance service delivery and patient care

b. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

Generic Responsibilities

Equality, Diversity & Inclusion

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

GWR PCN is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

GWR PCN is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

GWR PCN staff must adhere to the information contained within PCN policies and regional directives, ensuring protocols are adhered to at all times.

Security

Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

GWT PCN staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Safeguarding Adults and Children

All staff are required to ensure that they have the required level of safeguarding training appropriate to their role within the PCN and abide by the PCNs Safeguarding Adults and Safeguarding Children policy.

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• Minimum of two years as a salaried GP
• General understanding of the GMS contract

Desirable

• Experience of medicines management
• Experience of CCG initiatives

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT

Eligibility

Essential

• Full GMC Registration
• National Performers List registration
• Appropriate defence indemnity (MPS/MDU)
• Eligibility to practice in the UK independently

Clinical Knowledge & Skills

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills including fully proficient in the use of SystmOne
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance
• Project lead as required with CQC, CCG and QOF

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).