Job summary
Would you
like to join our enthusiastic team ?
Poplar Grove Practice is a
forward thinking . innovative training practice, rated as Good by CQC. We
look after over 23,000 patients in Aylesbury, Buckinghamshire
We aspire to be a welcoming practice
promoting dignity and mutual respect to all our patients and staff. We
encourage ongoing learning and training to maintain the highest quality of
patient care. We work in partnership with each other and the wider
community to continuously improve our patient -centred service through
effective decision making and clear communication. We listen to all feedback,
good and bad, from our staff, patients and members of the local community. This
enables us to design, innovate and evolve our services in line with the changes
to NHS healthcare service provision.
The vision of Poplar Grove
Practice is to provide the best possible care that we can for our patients by
delivering safe and high-quality patient-centered services with the wellbeing
of our staff being paramount too.
We are a supportive practice with a close-knit doctor team. A long-standing training
practice where support and development are very important to us across all
areas of the Practice. We support the GP Fellowship scheme.
With a wide clinical team
of paramedic, clinical Pharmacists, Nursing team, HCAs and a large Patient
Services Team including receptionists, secretaries, coders and summarisers.
We use Emis Web, Ask First, AccuRx, and Docman
Main duties of the job
On a full day (non-duty) normally up to 22 patient contacts (phone/F2F), with each GP having a Gold card appointment for use by them to prebook patients in that need extra support. Meds management and paperwork have a cut off time.
On a half day 10 patients and again cut off times for paperwork and meds management
Navigation -In August 2023, we implemented a new system where every morning, one of our GPs is based alongside our highly trained patient services team (PST), ensuring the correct care is provided and that appointments are made efficiently.All appointment requests are clinically triaged by our GP. This ensures the right appointment is offered to suit the patients needs.
Some benefits of Navigation :-
- We are offering more pre-bookable appointments, either face to face or a telephone call
- We are able to deal with quick wins like out of stock medications, prescription approval and signposting to other services when a GP appointment is not necessary.
On a duty day you will work as part of the duty team 08:00-18:30 along with one other GP, the paramedics and minor illness nurse dealing with the acute patients on the day. Duties are allocated on a pro rata basis.
We also offer extended hours and these sessions are paid at an enhanced rate and these are optional to sign up to
We support all our new GPs with providing them with a mentor and all GPs have a buddy.
We have a daily duty huddle where the duty team and management team plan the day
About us
Poplar Grove is a seven partner and eight salaried GP Practice.
Supporting the wellbeing of our staff is a very important part of the Poplar
Grove ethos and work life balance is crucial.
We have a number of Practice socials throughout the year. We value input
from all the staff and we recognise their participation in making Poplar Grove
Practice work.
We offer a well being day in addition to 6 weeks annual leave. This is gifted by the Partners as a day to
celebrate your birthday.
As well as
Protected Learning Time which is provided by the ICB for ten afternoons a year,
the Partners support monthly specific clinical education lunchtime meetings
We support
GP Fellowship scheme application
We are part of Maple PCN and Dr Kavitha Mallya from Poplar Grove
Practice is the Accountable Clinical Director.
Job description
Job responsibilities
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE PARTNERS (Clinically)
THE PRACTICE MANAGER (Administratively)
HOURS: Minimum of 4 sessions per week
( Monday & Tuesday are essential)
Job summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. As a key member of the clinical team you will provide primary healthcare services to patients in all clinical settings in addition to actively participating in practice development activities including clinical and staff meetings, audits and relevant CPD.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Job description
Job responsibilities
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE PARTNERS (Clinically)
THE PRACTICE MANAGER (Administratively)
HOURS: Minimum of 4 sessions per week
( Monday & Tuesday are essential)
Job summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. As a key member of the clinical team you will provide primary healthcare services to patients in all clinical settings in addition to actively participating in practice development activities including clinical and staff meetings, audits and relevant CPD.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Person Specification
Qualifications
Essential
- Fully Qualified GP eligible to work in General Practice in the NHS
- MBBS or equivalent medical degree
- National Performers List Registration
- General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003
- Not subject to suspension under section 41A of the Medical Act 1983
- Clear DBS report
- Evidence of commitment to ongoing personal & professional development
- Eligible to independently practice in the United Kingdom
Desirable
- Experience working in general practice/primary care environment
- Have an understanding of the needs of the vulnerable groups of patients that are registered
Experience
Essential
- Experience of working to achieve standards within the Quality
- and Outcome Framework (QOF)
- Understand the health and social needs of a local practice patient population
- Excellent verbal and written communication skills to interact with patients and other healthcare professionals.
- Experience of supporting service change
- Ability to listen actively to patients in a non-judgemental manner.
- The ability to deal with criticism and work well under severe pressure.
- Strong attention to detail.
- Patience and a calm demeanour in stressful situations.
- Formulating treatment plans and evaluation of progress
- Ability to work with integrated care pathways, protocols, and patient specific directives.
- Understanding of the current issues and challenges facing primary care
- Ability to develop and deliver evidence based care.
- Experience of service improvement and quality initiatives.
- Evidence of contributing to practice development and research in clinical area.
- Ability to understand the importance of and establish own role in Clinical Governance and risk management.
- Demonstrates evidence of continuous professional development (CPD)
Desirable
- Excellent time management skills.
- Excellent record keeping skills
- Experience with clinical IT systems e.g. Emis/AccuRx/Docman etc.
Personal Attributes
Essential
- Demonstrates awareness of the importance of working as part of a multi-disciplinary team.
- Ability to work flexibly to meet Practice demands
- Sensitive and shows empathy in difficult situations
- Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies (verbal, written and electronic formats)
- Caring attitude to patients
- Must value and appreciate the worth of others
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- Progressive, forward-thinking attitude
- Commitment to continuing education and professional development
Desirable
- Basic IT Skills
- UK Driving Licence
Person Specification
Qualifications
Essential
- Fully Qualified GP eligible to work in General Practice in the NHS
- MBBS or equivalent medical degree
- National Performers List Registration
- General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003
- Not subject to suspension under section 41A of the Medical Act 1983
- Clear DBS report
- Evidence of commitment to ongoing personal & professional development
- Eligible to independently practice in the United Kingdom
Desirable
- Experience working in general practice/primary care environment
- Have an understanding of the needs of the vulnerable groups of patients that are registered
Experience
Essential
- Experience of working to achieve standards within the Quality
- and Outcome Framework (QOF)
- Understand the health and social needs of a local practice patient population
- Excellent verbal and written communication skills to interact with patients and other healthcare professionals.
- Experience of supporting service change
- Ability to listen actively to patients in a non-judgemental manner.
- The ability to deal with criticism and work well under severe pressure.
- Strong attention to detail.
- Patience and a calm demeanour in stressful situations.
- Formulating treatment plans and evaluation of progress
- Ability to work with integrated care pathways, protocols, and patient specific directives.
- Understanding of the current issues and challenges facing primary care
- Ability to develop and deliver evidence based care.
- Experience of service improvement and quality initiatives.
- Evidence of contributing to practice development and research in clinical area.
- Ability to understand the importance of and establish own role in Clinical Governance and risk management.
- Demonstrates evidence of continuous professional development (CPD)
Desirable
- Excellent time management skills.
- Excellent record keeping skills
- Experience with clinical IT systems e.g. Emis/AccuRx/Docman etc.
Personal Attributes
Essential
- Demonstrates awareness of the importance of working as part of a multi-disciplinary team.
- Ability to work flexibly to meet Practice demands
- Sensitive and shows empathy in difficult situations
- Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies (verbal, written and electronic formats)
- Caring attitude to patients
- Must value and appreciate the worth of others
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- Progressive, forward-thinking attitude
- Commitment to continuing education and professional development
Desirable
- Basic IT Skills
- UK Driving Licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
