PCN Business Manager - Maternity Cover

Trafford West Primary Care Network

Information:

This job is now closed

Job summary

We have a temporary job opportunity for a part time Business Manager within Trafford West Primary Care Network. You will become a valued member of our primary care team, focused on providing management support to Trafford West PCN.

Experience within HR, Finance and Business Management is essential.

This role will be held for a 6 month minimum with potential to increase for a further 6 months.

Main duties of the job

The PCN Manager will work with the various stakeholders within the PCN Practices to develop the PCN vision further and to maximise the opportunities for developing the multidisciplinary team as well as overseeing various projects/services within the PCN. The post holder will be supported by an operational team and the Practice Managers from the six member Practices.

In supporting the development of the networks, the services required to comply with the DES and overseeing line management of staff employed to work within the networks, the post holder will work closely with and also provide management support to the 2 network clinical directors.

The post holder will also support the collection of data and information to ensure robust budget monitoring, payments and provision of assurance to the network and/or commissioners relating to DES compliance.

The duties will include:

  • PCN Development
  • Recruitment and workforce support and planning
  • Finance involvement
  • Operational Management of services across the network
  • PCN involvement within the locality and wider system
  • Wider PCN priorities including tackling health inequalities
  • Leading Innovative projects (including PHM) where clinical input not required that look to improve
  • Communication amongst the PCN

About us

Trafford West PCN is a network of 6 GP practices based in a different area across Urmston and Partington. M41 / M31.

With a patient population of approximately 55,000

Date posted

29 April 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

A5001-23-0005

Job locations

130 Broadway

Manchester

M41 7WJ


Job description

Job responsibilities

JOB RESPONSIBILITES

Overall PCN management support, supporting the PCN executive team and ARRS team.

PCN Development:

  • Spending plans for development monies, training, and development of the PCN
  • Integrated working plans linking with others in the system
  • Consideration of clinical projects and development of new services
  • Developing plans for projects identified by the PCN and support the Clinical Director with the implementation of the projects
  • To be involved in the management of the Network

Recruitment and workforce support and planning:

  • Contribute to Workforce planning and strategy
  • Recruitment shortlisting and interviewing
  • Line managing any team leads/service supervisors
  • Line management of clinical and non-clinical PCN staff
  • Link with subcontract agencies e.g. PCP, BCS, PCD
  • Arrange touchpoint meetings, 1:1s and team catch ups
  • Recruitment and integrating of new roles and staff into the PCN teams and member practices, ensuring induction of new PCN staff employed via the Additional Roles Recruitment Scheme (ARRS) is completed and ongoing training and supervision is monitored and completed to required standards
  • Diary Management and mobilisation for PCN staff
  • Workforce Reporting

Finance:

  • Financial planning working alongside the clinical directors
  • Financial planning and costing of services e.g. improving access, projects etc
  • Ensuring adherence to budgets for services
  • Completion of national workforce planning submissions
  • To work alongside the Practice Managers within the network to set up new financial systems and processes as required by the PCN
  • Oversee and check the accuracy of any submissions for Enhanced Services, contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis

PCN within the locality/wider system:

  • Representation of the PCN in the wider system
  • Linking to local and ICB strategy
  • Networking with other PCNs and federations shared working opportunities/sub-contracting

Operational:

  • Responsible for the effective and efficient operational delivery of services relating to the PCN DES, IIF, Enhanced Access service and similar projects
  • COVID vaccination programme delivery within the PCN and similar programmes at scale, Vaccine stock management
  • Working with the PCN Clinical Director to ensure all NHSE clinical guidance is followed with patient safety at the forefront of all decisions
  • Support the PCN Clinical Directors to ensure the smooth running of the Network
  • Document and manage PCN workflow processes as they develop
  • Work with the PCN Clinical Director for strategic and operational planning processes to support the PCNs objectives
  • Support the PCN Clinical Director with the writing high and low level business and development plans as required
  • Identify any risks and barriers with practices and work to mitigate or overcome these where possible.
  • Support practices with formulating project and/or delivery plans in relation to meet the DES specification, including writing plans and business cases on behalf of the network(s) as appropriate.
  • Support the review of PCN agreements as and when required including reflecting changes to practice members and the DES specification(s) as these are issued by NHS England.
  • Understand risks and identify these for the clinical directors and help to identify any mitigating actions to reduce risk.
  • Ensure that patient safety is at the forefront of all service developments and delivery.

Leadership, Oversight and strategy of the Enhanced Service provision across the network:

  • Delivering clinics with various skill mix, in line with the PCN goals, and ensure optimal uptake of clinics with suitable appointment bookings
  • Maintain adequate staffing levels, both clinical and non-clinical staff, overseeing the day to day running of the clinics
  • Co-ordinate the delivery of enhanced services and other service submissions on behalf of the Network
  • To oversee scoping, initiation, delivery, implementation, administration and evaluation of transformation projects on behalf of PCN as required
  • Set deadlines, assign responsibilities and monitor progress of projects
  • Keep detailed project notes, reports and records. Record meeting minutes
  • Identify risks or issues and problem solve to find alternative solutions
  • Implement and communicate changes across the PCN
  • Review effectiveness and impact of projects
  • Ensure proactive stakeholder management occurs including frontline staff, team, service, organisation, senior leaders, external bodies
  • Collate feedback/analysis data on behalf of the Network to report to the ICB
  • Be an essential link between the PCN and its member practices to support the implementation of strategy including specific programmes and projects.
  • Provide support to the Clinical Director and deputise in their absence

Job description

Job responsibilities

JOB RESPONSIBILITES

Overall PCN management support, supporting the PCN executive team and ARRS team.

PCN Development:

  • Spending plans for development monies, training, and development of the PCN
  • Integrated working plans linking with others in the system
  • Consideration of clinical projects and development of new services
  • Developing plans for projects identified by the PCN and support the Clinical Director with the implementation of the projects
  • To be involved in the management of the Network

Recruitment and workforce support and planning:

  • Contribute to Workforce planning and strategy
  • Recruitment shortlisting and interviewing
  • Line managing any team leads/service supervisors
  • Line management of clinical and non-clinical PCN staff
  • Link with subcontract agencies e.g. PCP, BCS, PCD
  • Arrange touchpoint meetings, 1:1s and team catch ups
  • Recruitment and integrating of new roles and staff into the PCN teams and member practices, ensuring induction of new PCN staff employed via the Additional Roles Recruitment Scheme (ARRS) is completed and ongoing training and supervision is monitored and completed to required standards
  • Diary Management and mobilisation for PCN staff
  • Workforce Reporting

Finance:

  • Financial planning working alongside the clinical directors
  • Financial planning and costing of services e.g. improving access, projects etc
  • Ensuring adherence to budgets for services
  • Completion of national workforce planning submissions
  • To work alongside the Practice Managers within the network to set up new financial systems and processes as required by the PCN
  • Oversee and check the accuracy of any submissions for Enhanced Services, contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis

PCN within the locality/wider system:

  • Representation of the PCN in the wider system
  • Linking to local and ICB strategy
  • Networking with other PCNs and federations shared working opportunities/sub-contracting

Operational:

  • Responsible for the effective and efficient operational delivery of services relating to the PCN DES, IIF, Enhanced Access service and similar projects
  • COVID vaccination programme delivery within the PCN and similar programmes at scale, Vaccine stock management
  • Working with the PCN Clinical Director to ensure all NHSE clinical guidance is followed with patient safety at the forefront of all decisions
  • Support the PCN Clinical Directors to ensure the smooth running of the Network
  • Document and manage PCN workflow processes as they develop
  • Work with the PCN Clinical Director for strategic and operational planning processes to support the PCNs objectives
  • Support the PCN Clinical Director with the writing high and low level business and development plans as required
  • Identify any risks and barriers with practices and work to mitigate or overcome these where possible.
  • Support practices with formulating project and/or delivery plans in relation to meet the DES specification, including writing plans and business cases on behalf of the network(s) as appropriate.
  • Support the review of PCN agreements as and when required including reflecting changes to practice members and the DES specification(s) as these are issued by NHS England.
  • Understand risks and identify these for the clinical directors and help to identify any mitigating actions to reduce risk.
  • Ensure that patient safety is at the forefront of all service developments and delivery.

Leadership, Oversight and strategy of the Enhanced Service provision across the network:

  • Delivering clinics with various skill mix, in line with the PCN goals, and ensure optimal uptake of clinics with suitable appointment bookings
  • Maintain adequate staffing levels, both clinical and non-clinical staff, overseeing the day to day running of the clinics
  • Co-ordinate the delivery of enhanced services and other service submissions on behalf of the Network
  • To oversee scoping, initiation, delivery, implementation, administration and evaluation of transformation projects on behalf of PCN as required
  • Set deadlines, assign responsibilities and monitor progress of projects
  • Keep detailed project notes, reports and records. Record meeting minutes
  • Identify risks or issues and problem solve to find alternative solutions
  • Implement and communicate changes across the PCN
  • Review effectiveness and impact of projects
  • Ensure proactive stakeholder management occurs including frontline staff, team, service, organisation, senior leaders, external bodies
  • Collate feedback/analysis data on behalf of the Network to report to the ICB
  • Be an essential link between the PCN and its member practices to support the implementation of strategy including specific programmes and projects.
  • Provide support to the Clinical Director and deputise in their absence

Person Specification

Skills and Attributes

Essential

  • Strong experience within HR, Finance and Business Management.
  • Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in line with changing priorities
  • Access to and ability to use transport as travel between sites.
  • Excellent organisational and administration skills, the ability to prioritise and manage own workload and work as part of a team.
  • Ability to analyse and interpret information and present results in a clear and concise manner.
  • Ability to operate autonomously on a daily basis including management of own workload, and provision of professional advice to other key agencies, partners and stakeholders.
  • High level written and oral communication skills, including public speaking and facilitation skills.
  • Possess an understanding of health improvement principles and practice, health inequalities and knowledge of funding sources.
Person Specification

Skills and Attributes

Essential

  • Strong experience within HR, Finance and Business Management.
  • Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in line with changing priorities
  • Access to and ability to use transport as travel between sites.
  • Excellent organisational and administration skills, the ability to prioritise and manage own workload and work as part of a team.
  • Ability to analyse and interpret information and present results in a clear and concise manner.
  • Ability to operate autonomously on a daily basis including management of own workload, and provision of professional advice to other key agencies, partners and stakeholders.
  • High level written and oral communication skills, including public speaking and facilitation skills.
  • Possess an understanding of health improvement principles and practice, health inequalities and knowledge of funding sources.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trafford West Primary Care Network

Address

130 Broadway

Manchester

M41 7WJ

Employer details

Employer name

Trafford West Primary Care Network

Address

130 Broadway

Manchester

M41 7WJ

For questions about the job, contact:

PCN Manager

Tori Ahmed

tori.ahmed@nhs.net

Date posted

29 April 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

A5001-23-0005

Job locations

130 Broadway

Manchester

M41 7WJ


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