Locality Manager

Suffolk Primary Care

Information:

This job is now closed

Job summary

Locality Manager

Full time

£55,000-£60,000 per annum

We are looking for a skilled and experienced Manager; someone ambitious and determined to make a difference.

The ideal candidate would lead, direct, manage and support service delivery for the Partnership.

This is a fantastic opportunity to play a key role in supporting one of the countrys largest primary care 'super-partnerships' as it evolves its business model. Experience and a proven track record of managing and leading large teams is essential.

As Locality Manager, you will have management oversight for our Ipswich and East locality, covering three of our Practices. Your responsibilities will include supporting operational delivery, ensuring CQC statutory compliance, strategic planning, and financial management.

About Us

SPC is an innovative partnership of likeminded Suffolk GP surgeries. Practices share resources and work together to ensure patients continue to receive high quality healthcare. Suffolk Primary Care is committed to a policy of equal opportunities in employment.

Main duties of the job

  • Provide leadership to Managers in the operation and delivery of services, including implementing standardised operating procedures and policies across the Locality.
  • Collaboration & Transformation. Work with managers to identify opportunities for implementing new ways of working or ways of improving services.
  • Supports sites in locality with day to day operational matters
  • Assist and Manage HR issues in locality with POMs
  • Develop and implement recruitment planning and strategy

About us

SPC is an innovative partnership of Suffolk GP surgeries.

Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare.

Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.

Benefits of working for SPC include:

NHS Pension Scheme

The NHS Pension Scheme is a defined benefits scheme

Life insurance

Family benefits including an adult dependents pension and childrens pension

Ill health benefits

20% employer contribution

Electric Car Salary Sacrifice Scheme

No deposit

No credit check

Fully comprehensive insurance

Servicing and tyres

Breakdown cover

Up to £2,000 contribution from SPC subject to conditions

Proper Pay & Cost of Living Benefits

Living Wage Foundation Accredited

GP Remote Working

Eye Care Vouchers Health Service Discounts

Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service

Enhanced Maternity & Paternity terms

High street discounts through our own online portal

Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis

Cycle to Work Salary Sacrifice Scheme

Gym Salary Sacrifice Scheme

Date posted

03 October 2024

Pay scheme

Other

Salary

£55,000 to £60,000 a year Pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

A4981-central031024

Job locations

Derby Road Practice

52 Derby Road

Ipswich

IP3 8DN


Haven Health

Grange Farm Avenue

Felixstowe

Suffolk

IP11 2XD


Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD


Job description

Job responsibilities

Job Summary

As Locality Manager you will be responsible for the development and overall management of the sites in the locality. You will provide strategic leadership and management skills to enable practices to meet their agreed aims and objectives within a profitable, efficient, safe and effective working environment. Working closely with Partners and Practice Operation Managers (POMs) you will ensure delivery of services in line with contractual and regulatory requirements, achieving positive high quality outcomes for patients. You will support business development and ensure compliance across the locality.

Additionally, you will develop supportive and proactive relationships between practices SPC shared services teams.

Main areas of responsibility include

  • Provide leadership to Managers in the operation and delivery of services, including implementing standardised operating procedures and policies across the Locality.
  • Collaboration & Transformation. Work with managers to identify opportunities for implementing new ways of working or ways of improving services.
  • Supports sites in locality with day to day operational matters
  • Assist and Manage HR issues in locality with POMs
  • Develop & implement recruitment planning and strategy
  • CQC Compliance
  • Governance compliance, including Complaints support and incidents
  • Oversight and support site performance, including QOF and Enhanced services
  • Support Partners in locality
  • Focus on income maximisation and cost management with sites
  • Working with practices to support aims & objectives of the PCN
  • Manage crisis.
  • Budget management in collaboration with Central Finance and POMs
  • Chairing of monthly Managers meeting
  • Attendance at PCN Management board
  • Planning & implementation of change management
  • Keep updated on the latest clinical governance, health & safety and CQC protocols and procedures

Key skills/expertise

  • Ability to build effective relationships with managers across the partnership
  • Ability to create and motivate teams
  • Outstanding communication skills
  • Project management
  • Calm in a crisis

Leadership

  • Demonstrating exceptional leadership to deliver partnership objectives
  • You should lead your teams through living SPCs values and be part of the organisational cultural change, hold colleagues to account, support them to be their best and celebrate their success.
  • Make sure all colleagues understand the vision and objectives of our organisation and services demonstrating visible leadership.
  • Develop leadership potential at all levels to enable others to make a difference to the care we provide.
  • Ensure a high standard of recruitment and selection, adhering to policy and procedures
  • Lead and actively support the partnership to deliver an efficient, effective and high-quality service.

Operational and Performance Management

  • Meet operational obligations for all local commissioners, NHSE and the Care Quality Commission as set out in contracts or Service Level Agreements.
  • Ensure regular performance reviews of all services.
  • Ensure that all colleagues are receiving appropriate support and development
  • To make sure that any change in service or addition to service meets all quality and safety standards for patients.
  • Place equal importance on Quality, Performance and Financial balance.

Financial Management

  • Responsible with sites for the control and management of operational budgets.

  • Awareness of activity levels impact on finances and adjusting the service accordingly.

Job description

Job responsibilities

Job Summary

As Locality Manager you will be responsible for the development and overall management of the sites in the locality. You will provide strategic leadership and management skills to enable practices to meet their agreed aims and objectives within a profitable, efficient, safe and effective working environment. Working closely with Partners and Practice Operation Managers (POMs) you will ensure delivery of services in line with contractual and regulatory requirements, achieving positive high quality outcomes for patients. You will support business development and ensure compliance across the locality.

Additionally, you will develop supportive and proactive relationships between practices SPC shared services teams.

Main areas of responsibility include

  • Provide leadership to Managers in the operation and delivery of services, including implementing standardised operating procedures and policies across the Locality.
  • Collaboration & Transformation. Work with managers to identify opportunities for implementing new ways of working or ways of improving services.
  • Supports sites in locality with day to day operational matters
  • Assist and Manage HR issues in locality with POMs
  • Develop & implement recruitment planning and strategy
  • CQC Compliance
  • Governance compliance, including Complaints support and incidents
  • Oversight and support site performance, including QOF and Enhanced services
  • Support Partners in locality
  • Focus on income maximisation and cost management with sites
  • Working with practices to support aims & objectives of the PCN
  • Manage crisis.
  • Budget management in collaboration with Central Finance and POMs
  • Chairing of monthly Managers meeting
  • Attendance at PCN Management board
  • Planning & implementation of change management
  • Keep updated on the latest clinical governance, health & safety and CQC protocols and procedures

Key skills/expertise

  • Ability to build effective relationships with managers across the partnership
  • Ability to create and motivate teams
  • Outstanding communication skills
  • Project management
  • Calm in a crisis

Leadership

  • Demonstrating exceptional leadership to deliver partnership objectives
  • You should lead your teams through living SPCs values and be part of the organisational cultural change, hold colleagues to account, support them to be their best and celebrate their success.
  • Make sure all colleagues understand the vision and objectives of our organisation and services demonstrating visible leadership.
  • Develop leadership potential at all levels to enable others to make a difference to the care we provide.
  • Ensure a high standard of recruitment and selection, adhering to policy and procedures
  • Lead and actively support the partnership to deliver an efficient, effective and high-quality service.

Operational and Performance Management

  • Meet operational obligations for all local commissioners, NHSE and the Care Quality Commission as set out in contracts or Service Level Agreements.
  • Ensure regular performance reviews of all services.
  • Ensure that all colleagues are receiving appropriate support and development
  • To make sure that any change in service or addition to service meets all quality and safety standards for patients.
  • Place equal importance on Quality, Performance and Financial balance.

Financial Management

  • Responsible with sites for the control and management of operational budgets.

  • Awareness of activity levels impact on finances and adjusting the service accordingly.

Person Specification

Experience

Essential

  • Previous primary care management experience.
  • Experience in the delivery of workforce, resourcing projects or programmes.
  • Experience of strategic planning and operational management.
  • Experience in HR management, including recruitment, performance management and handling HR issues.
  • Experience of compliance management e.g. with CQC.
  • Ability to manage and prioritise workload.
  • Proven ability to work autonomously and as part of a team.

Desirable

  • Senior or multi - site management
  • Understanding of current developments & challenges within Primary Care
  • Experience of managing budgets and financial planning

Qualifications

Essential

  • Educated to Masters level or equivalent level of experience of working at a similar level in specialist area

Desirable

  • Project management qualification such as Prince 2 Foundation
Person Specification

Experience

Essential

  • Previous primary care management experience.
  • Experience in the delivery of workforce, resourcing projects or programmes.
  • Experience of strategic planning and operational management.
  • Experience in HR management, including recruitment, performance management and handling HR issues.
  • Experience of compliance management e.g. with CQC.
  • Ability to manage and prioritise workload.
  • Proven ability to work autonomously and as part of a team.

Desirable

  • Senior or multi - site management
  • Understanding of current developments & challenges within Primary Care
  • Experience of managing budgets and financial planning

Qualifications

Essential

  • Educated to Masters level or equivalent level of experience of working at a similar level in specialist area

Desirable

  • Project management qualification such as Prince 2 Foundation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk Primary Care

Address

Derby Road Practice

52 Derby Road

Ipswich

IP3 8DN


Employer's website

http://suffolkprimarycare.uk/ (Opens in a new tab)


Employer details

Employer name

Suffolk Primary Care

Address

Derby Road Practice

52 Derby Road

Ipswich

IP3 8DN


Employer's website

http://suffolkprimarycare.uk/ (Opens in a new tab)


For questions about the job, contact:

Managing Director

James Cucchiara

spc.recruitment@nhs.net

Date posted

03 October 2024

Pay scheme

Other

Salary

£55,000 to £60,000 a year Pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

A4981-central031024

Job locations

Derby Road Practice

52 Derby Road

Ipswich

IP3 8DN


Haven Health

Grange Farm Avenue

Felixstowe

Suffolk

IP11 2XD


Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD


Supporting documents

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