Job summary
Locality Manager
Full time
£55,000-£60,000
per annum
We are looking for a skilled and experienced Manager;
someone ambitious and determined to make a difference.
The ideal candidate would lead, direct, manage and support
service delivery for the Partnership.
This is a fantastic opportunity to play a key role in
supporting one of the countrys largest primary care 'super-partnerships' as it
evolves its business model. Experience and a proven track record of managing
and leading large teams is essential.
As Locality Manager, you will have management oversight for
our Ipswich and East locality, covering three of our Practices. Your
responsibilities will include supporting operational delivery, ensuring CQC
statutory compliance, strategic planning, and financial management.
About Us
SPC is an innovative partnership of likeminded Suffolk GP
surgeries. Practices share resources and work together to ensure patients
continue to receive high quality healthcare. Suffolk Primary Care is committed
to a policy of equal opportunities in employment.
Main duties of the job
- Provide leadership to Managers in the operation and delivery of services, including implementing standardised operating procedures and policies across the Locality.
- Collaboration & Transformation. Work with managers to identify opportunities for implementing new ways of working or ways of improving services.
- Supports sites in locality with day to day operational matters
- Assist and Manage HR issues in locality with POMs
- Develop and implement recruitment planning and strategy
About us
SPC is an innovative partnership of Suffolk GP surgeries.
Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare.
Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.
Benefits of working for SPC include:
NHS Pension Scheme
The NHS Pension Scheme is a defined benefits scheme
Life insurance
Family benefits including an adult dependents pension and childrens pension
Ill health benefits
20% employer contribution
Electric Car Salary Sacrifice Scheme
No deposit
No credit check
Fully comprehensive insurance
Servicing and tyres
Breakdown cover
Up to £2,000 contribution from SPC subject to conditions
Proper Pay & Cost of Living Benefits
Living Wage Foundation Accredited
GP Remote Working
Eye Care Vouchers Health Service Discounts
Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service
Enhanced Maternity & Paternity terms
High street discounts through our own online portal
Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
Cycle to Work Salary Sacrifice Scheme
Gym Salary Sacrifice Scheme
Job description
Job responsibilities
Job Summary
As Locality Manager you will be responsible for the development and overall management of the sites in the locality. You will provide strategic leadership and management skills to enable practices to meet their agreed aims and objectives within a profitable, efficient, safe and effective working environment. Working closely with Partners and Practice Operation Managers (POMs) you will ensure delivery of services in line with contractual and regulatory requirements, achieving positive high quality outcomes for patients. You will support business development and ensure compliance across the locality.
Additionally, you will develop supportive and proactive relationships between practices SPC shared services teams.
Main areas of responsibility include
- Provide leadership to Managers in the operation and delivery of services, including implementing standardised operating procedures and policies across the Locality.
- Collaboration & Transformation. Work with managers to identify opportunities for implementing new ways of working or ways of improving services.
- Supports sites in locality with day to day operational matters
- Assist and Manage HR issues in locality with POMs
- Develop & implement recruitment planning and strategy
- CQC Compliance
- Governance compliance, including Complaints support and incidents
- Oversight and support site performance, including QOF and Enhanced services
- Support Partners in locality
- Focus on income maximisation and cost management with sites
- Working with practices to support aims & objectives of the PCN
- Manage crisis.
- Budget management in collaboration with Central Finance and POMs
- Chairing of monthly Managers meeting
- Attendance at PCN Management board
- Planning & implementation of change management
- Keep updated on the latest clinical governance, health & safety and CQC protocols and procedures
Key skills/expertise
- Ability to build effective relationships with managers across the partnership
- Ability to create and motivate teams
- Outstanding communication skills
- Project management
- Calm in a crisis
Leadership
- Demonstrating exceptional leadership to deliver partnership objectives
- You should lead your teams through living SPCs values and be part of the organisational cultural change, hold colleagues to account, support them to be their best and celebrate their success.
- Make sure all colleagues understand the vision and objectives of our organisation and services demonstrating visible leadership.
- Develop leadership potential at all levels to enable others to make a difference to the care we provide.
- Ensure a high standard of recruitment and selection, adhering to policy and procedures
- Lead and actively support the partnership to deliver an efficient, effective and high-quality service.
Operational and Performance Management
- Meet operational obligations for all local commissioners, NHSE and the Care Quality Commission as set out in contracts or Service Level Agreements.
- Ensure regular performance reviews of all services.
- Ensure that all colleagues are receiving appropriate support and development
- To make sure that any change in service or addition to service meets all quality and safety standards for patients.
- Place equal importance on Quality, Performance and Financial balance.
Financial Management
- Responsible with sites for the control and management of operational budgets.
- Awareness of activity levels impact on finances and adjusting the service accordingly.
Job description
Job responsibilities
Job Summary
As Locality Manager you will be responsible for the development and overall management of the sites in the locality. You will provide strategic leadership and management skills to enable practices to meet their agreed aims and objectives within a profitable, efficient, safe and effective working environment. Working closely with Partners and Practice Operation Managers (POMs) you will ensure delivery of services in line with contractual and regulatory requirements, achieving positive high quality outcomes for patients. You will support business development and ensure compliance across the locality.
Additionally, you will develop supportive and proactive relationships between practices SPC shared services teams.
Main areas of responsibility include
- Provide leadership to Managers in the operation and delivery of services, including implementing standardised operating procedures and policies across the Locality.
- Collaboration & Transformation. Work with managers to identify opportunities for implementing new ways of working or ways of improving services.
- Supports sites in locality with day to day operational matters
- Assist and Manage HR issues in locality with POMs
- Develop & implement recruitment planning and strategy
- CQC Compliance
- Governance compliance, including Complaints support and incidents
- Oversight and support site performance, including QOF and Enhanced services
- Support Partners in locality
- Focus on income maximisation and cost management with sites
- Working with practices to support aims & objectives of the PCN
- Manage crisis.
- Budget management in collaboration with Central Finance and POMs
- Chairing of monthly Managers meeting
- Attendance at PCN Management board
- Planning & implementation of change management
- Keep updated on the latest clinical governance, health & safety and CQC protocols and procedures
Key skills/expertise
- Ability to build effective relationships with managers across the partnership
- Ability to create and motivate teams
- Outstanding communication skills
- Project management
- Calm in a crisis
Leadership
- Demonstrating exceptional leadership to deliver partnership objectives
- You should lead your teams through living SPCs values and be part of the organisational cultural change, hold colleagues to account, support them to be their best and celebrate their success.
- Make sure all colleagues understand the vision and objectives of our organisation and services demonstrating visible leadership.
- Develop leadership potential at all levels to enable others to make a difference to the care we provide.
- Ensure a high standard of recruitment and selection, adhering to policy and procedures
- Lead and actively support the partnership to deliver an efficient, effective and high-quality service.
Operational and Performance Management
- Meet operational obligations for all local commissioners, NHSE and the Care Quality Commission as set out in contracts or Service Level Agreements.
- Ensure regular performance reviews of all services.
- Ensure that all colleagues are receiving appropriate support and development
- To make sure that any change in service or addition to service meets all quality and safety standards for patients.
- Place equal importance on Quality, Performance and Financial balance.
Financial Management
- Responsible with sites for the control and management of operational budgets.
- Awareness of activity levels impact on finances and adjusting the service accordingly.
Person Specification
Experience
Essential
- Previous primary care management experience.
- Experience in the delivery of workforce, resourcing projects or programmes.
- Experience of strategic planning and operational management.
- Experience in HR management, including recruitment, performance management and handling HR issues.
- Experience of compliance management e.g. with CQC.
- Ability to manage and prioritise workload.
- Proven ability to work autonomously and as part of a team.
Desirable
- Senior or multi - site management
- Understanding of current developments & challenges within Primary Care
- Experience of managing budgets and financial planning
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a similar level in specialist area
Desirable
- Project management qualification such as Prince 2 Foundation
Person Specification
Experience
Essential
- Previous primary care management experience.
- Experience in the delivery of workforce, resourcing projects or programmes.
- Experience of strategic planning and operational management.
- Experience in HR management, including recruitment, performance management and handling HR issues.
- Experience of compliance management e.g. with CQC.
- Ability to manage and prioritise workload.
- Proven ability to work autonomously and as part of a team.
Desirable
- Senior or multi - site management
- Understanding of current developments & challenges within Primary Care
- Experience of managing budgets and financial planning
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a similar level in specialist area
Desirable
- Project management qualification such as Prince 2 Foundation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
