Job summary
East
Suffolk Primary Care Network is an innovative partnership of 12 practices
providing primary healthcare to more than 128,000 patients. The collaboration
sees doctors and other practice staff sharing resources and working together to
ensure patients continue to receive the highest quality healthcare.
You
will work as part of the Pharmacy team to support them with administrative work
which will include regular contact with patients and support the delivery of
the Pharmacy service.
Main
duties include:
Using
clinical system searches-mostly pre-written- to proactively identify and work
with target cohorts of patients for structured medication reviews and safety
audits reviews
Contacting
patients via telephone, e mail and SMS to facilitate appointment booking and
engagement with care and treatment.
Liaising
closely with the practice teams
Hours - up to 30 per week
Interviews will be held on Tuesday 17th October 2023. The interview panel will consist of a minimum of 2 people.
Main duties of the job
Key
Responsibilities
Liaise with patients to ensure relevant
information for Pharmacy review
AskMyGP administration support
Pharmacy Service impact data reports
Support High Risk Drug Management
Clinic Checking
Other administrative duties as required
About us
SPC is an innovative partnership of Suffolk GP
surgeries.
Doctors and practice staff share
resources and work together to ensure patients continue to receive high quality
healthcare.
Doctors and practice staff share
resources and work together to ensure patients continue to receive high quality
healthcare.
Suffolk Primary Care is
committed to a policy of equal opportunities in employment. Applicants will
ideally be fully vaccinated against Covid.
Benefits of working for SPC
include:
NHS Pension Scheme
The NHS Pension Scheme is a defined benefits scheme
Life insurance
Family benefits including an adult dependents pension and childrens pension
Ill health benefits
20% employer contribution
Electric Car Salary Sacrifice
Scheme
No deposit
No credit check
Fully comprehensive insurance
Servicing and tyres
Breakdown cover
Up to £2,000 contribution from SPC subject to conditions
Proper Pay & Cost of Living
Benefits
Living Wage Foundation Accredited
GP Remote Working
Eye Care Vouchers Health Service
Discounts
Annual Leave - Minimum 33 days including bank holidays FTE with enhancements
for long service
Enhanced Maternity & Paternity terms
High street discounts through our own online portal
Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
Cycle to Work Salary Sacrifice Scheme
Gym Salary Sacrifice Scheme
Job description
Job responsibilities
Job Summary
You will work as part of the Pharmacy team to support them
with administrative work which will include regular contact with patients and
support the delivery of the Pharmacy service.
Key
Responsibilities
Liaise with patients to ensure relevant
information for Pharmacy review
AskMyGP administration support
Pharmacy Service impact data reports
Support High Risk Drug Management
Clinic Checking
Other administrative duties as required
Responsibilities
underpinning the role
To
develop and facilitate a good working relationship with the practices in the
PCN and other local providers of healthcare.
To
plan and organise own workload, including audit and project work, and training
sessions for members of the practice team.
Agree objectives and a personal development plan
and participate in the appraisal process.
To
attend local, regional and national meetings of relevance as agreed with the
post holders line manager.
To
undertake any other duties commensurate with the post holders grade as agreed
with the post holders line manager.
Confidentiality
In the course of seeking treatment, patients entrust us with,
or allow us to gather, sensitive information in relation to their health and
other matters. They do so in confidence and have the right to expect that staff
will respect their privacy and act appropriately.
In the performance of
the duties outlined in this Job Description, the post-holder will have access
to confidential information relating to patients and their carers, Practice
staff and other healthcare workers. They
may also have access to information relating to the Practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential
Information relating
to patients, carers, colleagues, other healthcare workers or the business of
the Practice may only be divulged to authorised persons in accordance with the
Practice policies and procedures relating to confidentiality and the protection
of personal and sensitive data
Job description
Job responsibilities
Job Summary
You will work as part of the Pharmacy team to support them
with administrative work which will include regular contact with patients and
support the delivery of the Pharmacy service.
Key
Responsibilities
Liaise with patients to ensure relevant
information for Pharmacy review
AskMyGP administration support
Pharmacy Service impact data reports
Support High Risk Drug Management
Clinic Checking
Other administrative duties as required
Responsibilities
underpinning the role
To
develop and facilitate a good working relationship with the practices in the
PCN and other local providers of healthcare.
To
plan and organise own workload, including audit and project work, and training
sessions for members of the practice team.
Agree objectives and a personal development plan
and participate in the appraisal process.
To
attend local, regional and national meetings of relevance as agreed with the
post holders line manager.
To
undertake any other duties commensurate with the post holders grade as agreed
with the post holders line manager.
Confidentiality
In the course of seeking treatment, patients entrust us with,
or allow us to gather, sensitive information in relation to their health and
other matters. They do so in confidence and have the right to expect that staff
will respect their privacy and act appropriately.
In the performance of
the duties outlined in this Job Description, the post-holder will have access
to confidential information relating to patients and their carers, Practice
staff and other healthcare workers. They
may also have access to information relating to the Practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential
Information relating
to patients, carers, colleagues, other healthcare workers or the business of
the Practice may only be divulged to authorised persons in accordance with the
Practice policies and procedures relating to confidentiality and the protection
of personal and sensitive data
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Able to collate and disseminate voluminous and sometimes complex information
- Able to assess and work within an individuals level of health literacy and support them to increase their understanding
- Proven record of excellent written and verbal communication skills
Experience
Essential
- Experience of using technology and digital tools to support health and wellbeing
- Experience of co-production with patients
Desirable
- Experience of working in a multi-disciplinary setting where influence and negotiation is required
- Experience of undertaking quality improvement activity
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Able to collate and disseminate voluminous and sometimes complex information
- Able to assess and work within an individuals level of health literacy and support them to increase their understanding
- Proven record of excellent written and verbal communication skills
Experience
Essential
- Experience of using technology and digital tools to support health and wellbeing
- Experience of co-production with patients
Desirable
- Experience of working in a multi-disciplinary setting where influence and negotiation is required
- Experience of undertaking quality improvement activity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
