Suffolk Primary Care

Senior Practice Administrator

Information:

This job is now closed

Job summary

We are Suffolk Primary Care a Partnership of 8 practices that delivers care to 90,000 patients across Suffolk.

We are seeking an experienced Senior Practice Administrator to join our fabulous team at Debenham Group Practice covering Debenham, Otley and Grundisburgh Surgeries. We are a friendly, innovative and exciting GP practice which prides itself on outstanding patient care, excellent patient access and good systems to support our clinicians.

Main duties of the job

The Practice Administrator will be responsible for the surgeries IT, and support and work closely with the Practice Operations Manager and the wider practice team with all various administrative duties. This is a very exciting and varied role and would ideally suit someone who likes a challenge. If this is you we would love to hear from you.

Previous experience of working within a GP practice environment and a working knowledge of SystmOne would be a definite advantage.

About us

SPC is an innovative partnership of Suffolk GP surgeries.

Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare.

Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.

Benefits of working for SPC include:

NHS Pension Scheme

The NHS Pension Scheme is a defined benefits scheme

Life insurance

Family benefits including an adult dependents pension and childrens pension

Ill health benefits

20% employer contribution

Electric Car Salary Sacrifice Scheme

No deposit

No credit check

Fully comprehensive insurance

Servicing and tyres

Breakdown cover

Up to £2,000 contribution from SPC subject to conditions

Proper Pay & Cost of Living Benefits

Living Wage Foundation Accredited

GP Remote Working

Eye Care Vouchers Health Service Discounts

Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service

Enhanced Maternity & Paternity terms

High street discounts through our own online portal

Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis

Cycle to Work Salary Sacrifice Scheme

Gym Salary Sacrifice Scheme

Details

Date posted

20 November 2023

Pay scheme

Other

Salary

£26,000 to £28,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4981-Debenham201123

Job locations

Doctors Surgery

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Job description

Job responsibilities

Job Summary

The Senior Practice Administrator role is responsible for providing administrative support to the Practice Operations Manager. They are also responsible for any other various administrative duties required and will be accountable to the Practice Operations Manager and Partners.

They work closely with the Practice Operations Manager to meet agreed partnership aims and objectives within a profitable, efficient, safe and effective working environment and maintaining a happy and committed team.

Key Responsibilities

Responsible for clinical rotas and AskmyGP management.

Organising locum cover for annual leave and sickness.

Organise staff team rotas and their annual leave/cover.

Carry out appraisals for some administrative staff.

Overseeing mandatory training for all staff.

Undertaking audits as required for the practice.

Action emails as directed by the Practice Operations Manager.

Provide administrative support to team leads, managers etc.

Good SystmOne knowledge and I.T. experience for troubleshooting computers, printers & telephone system issues.

Assist with inductions and programmes of work for new staff including locum staff.

Organise agendas and meetings as directed by the Practice Operations Manager.

Ensure all complaints and incidents are correctly recorded within Datix and to run and document Practice Learning Event meetings.

Supporting projects.

Encourage and support personal development of members of the administration team.

Researching and ordering equipment and supplies as required.

Any other administrative duties the practice feel is relevant to the role.

Job description

Job responsibilities

Job Summary

The Senior Practice Administrator role is responsible for providing administrative support to the Practice Operations Manager. They are also responsible for any other various administrative duties required and will be accountable to the Practice Operations Manager and Partners.

They work closely with the Practice Operations Manager to meet agreed partnership aims and objectives within a profitable, efficient, safe and effective working environment and maintaining a happy and committed team.

Key Responsibilities

Responsible for clinical rotas and AskmyGP management.

Organising locum cover for annual leave and sickness.

Organise staff team rotas and their annual leave/cover.

Carry out appraisals for some administrative staff.

Overseeing mandatory training for all staff.

Undertaking audits as required for the practice.

Action emails as directed by the Practice Operations Manager.

Provide administrative support to team leads, managers etc.

Good SystmOne knowledge and I.T. experience for troubleshooting computers, printers & telephone system issues.

Assist with inductions and programmes of work for new staff including locum staff.

Organise agendas and meetings as directed by the Practice Operations Manager.

Ensure all complaints and incidents are correctly recorded within Datix and to run and document Practice Learning Event meetings.

Supporting projects.

Encourage and support personal development of members of the administration team.

Researching and ordering equipment and supplies as required.

Any other administrative duties the practice feel is relevant to the role.

Person Specification

Experience

Desirable

  • Experience of working in primary care
  • Knowledge of SystmOne
Person Specification

Experience

Desirable

  • Experience of working in primary care
  • Knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk Primary Care

Address

Doctors Surgery

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Employer's website

http://suffolkprimarycare.uk/ (Opens in a new tab)


Employer details

Employer name

Suffolk Primary Care

Address

Doctors Surgery

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Employer's website

http://suffolkprimarycare.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Practice Operations Manager

Gail Sherman

spc.recruitment@nhs.net

Details

Date posted

20 November 2023

Pay scheme

Other

Salary

£26,000 to £28,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4981-Debenham201123

Job locations

Doctors Surgery

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Supporting documents

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