Heath Care Assistant

Job description

Job responsibilities

JOB DESCRIPTION

Job Title

Health Care Assistant (HCA)

Role Purpose

To provide HCA services to the practice population

Reporting to

Practice Manager

Location

Soho Health Centre/Hockley Medical Practice

Role Purpose

To provide Health Care Assistant (HCA) services to the practice population(s).

Supported by the nursing team within the practice, the Health Care Assistant (HCA) will deliver care within the boundaries of their role and in accordance with specific practice guidelines and protocols.

Responsible for the care delivered, demonstrating critical thinking and skills in clinical decision making within the parameters of their qualifications and role requirements.

They will focus upon supporting patients to be healthy by assessing their needs, providing HCA care, health education advice, screening activities, implementing care at the surgery, community or other settings, maintaining clinically accurate records and running clinics.

They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of policy and procedures, and providing HCA guidance as required.

Duties and Responsibilities

Clinical Practice

The post holder will make professionally decisions, providing safe, evidence-based, cost-effective, individualised patientcare. To include;

Health Checks

o Blood Pressure, Height, Weight, BMI

o NHS Health Checks including referrals

Health and Well-being

o Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

o Support patients to adopt health promotion strategies and encourage principles of self-care

o Offer holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care

o Weight Management & Advice

Venepuncture

Chronic Disease management

o Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension, Asthma, CKD

Emergency Care

o Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Wound Management

o Removal of stiches and clips

o Meet the needs of patients presenting for wound care and use dressing formulary

Mental health, adult and child safeguarding

o Recognise patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health. Raise relevant information with the duty GP.

o Recognise adult and child safeguarding situations and act appropriately

o Learning Disability annual check with clinician/GP

Vaccination programmes

o Provide vaccination and immunisation programmes for Adults following guidelines for flu, pneumovax, shingles, B12

Infection Control

o Monitor fridge temperatures twice daily

o Manage vaccination stock when required

o Checks of emergency trolley, home visit bag and any other check as required

Knowledge of IT

o EMIS web

o Docman

o ICE

o Any other package required with in the Practice

Patient Profile Activities

o Review patient data to work with the nursing team, to achieve focused patient healthcare

o Active participation in achieving QOF and Enhanced Services targets and recall demands

Person Specification

Experience

Essential

• Must work in General Practice as a Health Care Assistant
• GCSE in English and Maths
• NVQ L3 in Health and Social Care
• Apply national, local and practice policies, standards and guidance
• Discuss with team members how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate
• Deliver a quality service
• The post-holder will strive to maintain quality within the Practice, and will;
• Effectively manage own time, workload and resources
• Reflect on own and team activities to identify risks, enhance performance and improve quality of patient care
• Work within own competence
• Produce accurate, specific and complete records of patient consultation
• Deliver care according to the NSF and the NICE guidelines and evidence based care.
• Understand and apply statutory procedure and local guidance regarding the identification of vulnerable adults and children, domestic violence, substance abuse and addictive behaviour

Employer details

Employer name

Dr Bathla & Partners

Address

Hockley Medical Practice

60 Carver Street

Birmingham

B1 3AL

Employer's website

https://drbathlaandpartners.co.uk/ (Opens in a new tab)