Practice Secretary - Administrator

Job summary

We are seeking an enthusiastic Practice Secretary/Administrator.

We are looking for someone who is lively and bubbly with a can-do attitude and are used to working in a high pressured environment. With care being the forefront of your mind.

To be responsible for undertaking a wide range of personal assistant and administrative duties and the provision of administrative support to the multidisciplinary team and to the Partners. Please see job description and person specification

Rate of pay £15/hr - £18/hr

This is a role that is either part time (up to 18 hours) or up to full time (37.5)

Practice opening hours is between 7.30am - 18:30pm

We are located in Deptford/New Cross, 2 min walk from New Cross Train Station.

Our practice has an expanding population; current list size: 15800 patients.

We are a training practice and offer additional services to:

• Rough Sleepers
• Goldsmiths Students
• Drug and Alcohol

We are unique as we offer out of area registrations to any patient within England, so wherever you are in England, a patient can register with us.

We have an open door policy and accept any person regardless of gender identity, Trans status, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age

We are a Gold standard practice for the LGBTQ+ community.

Main duties of the job

Key Responsibilities:

Clinical Meeting Minutes: Record and distribute accurate minutes for clinical meetings.

Prepare IT for Meetings: Ensure all technical aspects of meetings e.g., audio-visual equipment, presentation tools are set up and functioning.

Herding staff to start on Time: Coordinate with staff to ensure meetings start on time, maintaining an efficient schedule.

Chasing Actions: Follow up on action items from meetings, ensuring tasks are completed within set deadlines.

Chasing Non-Attendees: Follow up with staff members who were absent from meetings, ensuring they read and acknowledge the minutes.

Coordinate Appraisals and 360-Degree Reviews: Manage the coordination of appraisals and 360-degree feedback, ensuring everything is prepared ahead of meetings.

Ensuring our practice policies are up to date

Taking minutes at Partner meetings and any formal meetings

Providing personal assistance duties to the four partners

Supporting audits when required

Key Skills and Attributes:

Meticulous: A strong attention to detail and a passion for completing tasks thoroughly and accurately.

Ruthless ability to complete & finish: Strong organisational skills and the ability to drive tasks through to completion.

Good People Skills: Able to communicate effectively with a range of staff members, providing gentle reminders and encouraging positive behaviours.

Proactive and Independent: Ability to work independently while also collaborating with the team.

About us

We love to award our staff and offer a great package:

• Competitive salary - We are London Living Wage Employer
• NHS Pension
• 25 Days annual leave plus 8 days bank holiday pro - rata which goes to 25 days pro rata + 8 days bank holidays pro rata with retention.
• Annual appraisals
• Regular staff activities which are full of education, fun, food, dance and parties.

- Practice Away Days

- Christmas Parties

- Bowling

- And other great team building activities.

Our Parties are ones that are spoken about for years

Not only the above; we also offer an amazing:

Employee Assistance Scheme, such as;

• Free Eye Tests
• Cycle to work scheme
• Gym scheme

If successful we would need 2 employment references and enhanced DBS check prior to commencement of employment.

We do not have a oversea visa support scheme available and will only consider applicants located in the UK who holds the right to work in the UK documentation.