Job summary
The
post-holder is a PCN First Contact Physiotherapist who
acts within their professional boundaries.
A First Contact Physiotherapist operates at an
advanced level of clinical practice with skills to assess, diagnose, treat and
manage musculoskeletal (MSK) problems and undifferentiated conditions. This
will involve seeing patients, without prior referral from their GP, to
establish a rapid and accurate diagnosis and management plan thus streamlining
pathways of care.
A First Contact Physiotherapist works
independently in clinical practice and does not require day to day supervision.
Patients can either self-refer or be referred by the PCNs members.
The post-holder will be an integral part of the
general practice team.
Main duties of the job
Work as part of a multi-disciplinary team (MDT)
Work independently, without day-to-day
supervision, to assess, diagnose, triage and manage patientsand when required refer to other health
professionals within the PCN.
Develop integrated and tailored care programmes
in partnership with patients.
Developing skills relating to independent
prescribing, injection therapy and investigation to make professional
judgements and decisions in unpredictable situations, including when provided
with incomplete or contradictory information. Take responsibility for
making and justifying these decisions.
Manage complex interactions including working
with patients with psychosocial and mental health needs.
Implement
all aspects of effective clinical governance for own practice including
undertaking regular audit and evaluation, supervision and training.
Request and progress investigations (such as
x-rays and blood tests) and referrals.
Be accountable for decisions and actions via Health and Care
Professions Council (HCPC) registration.
Maintain accurate and contemporaneous health
records.
Receive
referrals and directed patients from triage services and other clinicians.
Review
the latest guidance, ensuring the organisation conforms to NICE, CQC...
Be
aware of duties and responsibilities regarding current legislation and adhere
to practice policies and procedures on safeguarding adults and safeguarding children.
Participate in the management of patient
complaints.
Undertake mandatory and induction training
About us
CLICK (Chard, Ilminster and Langport) Primary Care Network (PCN) is
located in South Somerset with 5 GP practices and a diverse population spread
across town and rural locations. CLICK has a population size of around 50,000
patients.
Currently led under the Clinical Director leadership of Dr Christoph
Kollmeier, the PCN is made up of:
Langport Surgery
Ariel Healthcare (Chard)
Summervale (Ilminster)
The Meadows (Ilminster)
Churchview (Ilminster)
As a PCN we are forward thinking, innovate and driven to deliver the best
patient care for our population. This includes health population management,
and this role ties in with supporting that and tracking the improvements we can
make to patients lives.
Job description
Job responsibilities
In addition to the primary responsibilities,
the PCN First Contact Physiotherapist has the following wider responsibilities:
a.
Work
across the multi-disciplinary team to create and evaluate effective and
streamlined clinical pathways and services
b.
Provide
leadership and support on MSK clinical and service development across the PCN,
alongside learning opportunities for the whole multidisciplinary team within
primary care
c.
Develop
relationships and a collaborative working approach across the PCN, supporting
the integration of pathways in primary care
d.
Encourage
collaborative working across the wider health economy and be a key contributor
to supporting the development of physiotherapy clinical services across the PCN
e.
Liaise
with secondary and community care services, and secondary and community MSK
services where required, using local social and community interventions as
required to support the management of patients within the PCN
f.
Support
regional and national research and audit programmes to evaluate and improve the
effectiveness of the First Contact Practitioner (FCP) programme. This will
include communicating outcomes and integrating findings into own and wider
service practice and pathway development
g.
Support
the delivery of QOF, incentive schemes, QIPP and other quality or cost
effectiveness initiatives
h.
Deliver
training, mentoring and guidance to other clinicians and staff on medical
emergencies
i.
Support
virtual and remote models of consultation and support, including
e-consultations
j.
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner
k.
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility
Job description
Job responsibilities
In addition to the primary responsibilities,
the PCN First Contact Physiotherapist has the following wider responsibilities:
a.
Work
across the multi-disciplinary team to create and evaluate effective and
streamlined clinical pathways and services
b.
Provide
leadership and support on MSK clinical and service development across the PCN,
alongside learning opportunities for the whole multidisciplinary team within
primary care
c.
Develop
relationships and a collaborative working approach across the PCN, supporting
the integration of pathways in primary care
d.
Encourage
collaborative working across the wider health economy and be a key contributor
to supporting the development of physiotherapy clinical services across the PCN
e.
Liaise
with secondary and community care services, and secondary and community MSK
services where required, using local social and community interventions as
required to support the management of patients within the PCN
f.
Support
regional and national research and audit programmes to evaluate and improve the
effectiveness of the First Contact Practitioner (FCP) programme. This will
include communicating outcomes and integrating findings into own and wider
service practice and pathway development
g.
Support
the delivery of QOF, incentive schemes, QIPP and other quality or cost
effectiveness initiatives
h.
Deliver
training, mentoring and guidance to other clinicians and staff on medical
emergencies
i.
Support
virtual and remote models of consultation and support, including
e-consultations
j.
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner
k.
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility
Person Specification
Personal qualities
Essential
- Effective time management (planning and organising)
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
- Ability to use own initiative, discretion, and sensitivity
- Ability to identify risk and assess/manage risk
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Problem solving and analytical skills
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- High level of written and oral communication skills
- Knowledge of and ability to work to key policies and procedures
- Ability to work as a team member and autonomously
- High levels of integrity and loyalty
- Ability to take part in reflective practice and clinical supervision activities
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to ongoing professional development
- Good interpersonal and organisational skills
- Sensitive and empathetic in distressing situations
- Clear, polite telephone manner
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
- Evidence of continuing professional development
- Access to own transport and ability to travel across the locality
- Flexibility to work outside core office hours
Desirable
- Knowledge of IT systems including the ability to use word processing skills, emails and the internet
- Effectively utilise resources
Experience
Essential
- Evidence of working autonomously or as part of a team.
- Understanding and knowledge of healthcare provision in GP surgeries, QOF and Enhanced Services.
- Knowledge of national standards that inform practice (NSF, NICE guidelines).
- Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face.
- Excellent interpersonal, influencing, negotiation and organisational skills with the ability to constructively challenge the views and practices of managers and clinicians.
- Understanding of safeguarding adults and children.
- Ability to work within own scope of practice and understanding when to refer to another healthcare professional .
- Ability to record accurate clinical notes .
Desirable
- Experience of working in a primary care setting
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- Good clinical system IT knowledge
- Broad knowledge of clinical governance
Qualifications
Essential
- Completed an undergraduate degree level as a physiotherapist
- Registered with the Health and Care Professions Council (HCPC)
- Has a Masters level qualification or the equivalent specialist knowledge, skills, and experience
- Holds the relevant public liability insurance
- Can demonstrate working at Level 7 capability in MSK related areas of practice or equivalent (such as advanced assessment diagnosis and treatment) so that they can deliver the primary key responsibilities outlined above
Person Specification
Personal qualities
Essential
- Effective time management (planning and organising)
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
- Ability to use own initiative, discretion, and sensitivity
- Ability to identify risk and assess/manage risk
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Problem solving and analytical skills
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- High level of written and oral communication skills
- Knowledge of and ability to work to key policies and procedures
- Ability to work as a team member and autonomously
- High levels of integrity and loyalty
- Ability to take part in reflective practice and clinical supervision activities
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to ongoing professional development
- Good interpersonal and organisational skills
- Sensitive and empathetic in distressing situations
- Clear, polite telephone manner
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
- Evidence of continuing professional development
- Access to own transport and ability to travel across the locality
- Flexibility to work outside core office hours
Desirable
- Knowledge of IT systems including the ability to use word processing skills, emails and the internet
- Effectively utilise resources
Experience
Essential
- Evidence of working autonomously or as part of a team.
- Understanding and knowledge of healthcare provision in GP surgeries, QOF and Enhanced Services.
- Knowledge of national standards that inform practice (NSF, NICE guidelines).
- Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face.
- Excellent interpersonal, influencing, negotiation and organisational skills with the ability to constructively challenge the views and practices of managers and clinicians.
- Understanding of safeguarding adults and children.
- Ability to work within own scope of practice and understanding when to refer to another healthcare professional .
- Ability to record accurate clinical notes .
Desirable
- Experience of working in a primary care setting
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- Good clinical system IT knowledge
- Broad knowledge of clinical governance
Qualifications
Essential
- Completed an undergraduate degree level as a physiotherapist
- Registered with the Health and Care Professions Council (HCPC)
- Has a Masters level qualification or the equivalent specialist knowledge, skills, and experience
- Holds the relevant public liability insurance
- Can demonstrate working at Level 7 capability in MSK related areas of practice or equivalent (such as advanced assessment diagnosis and treatment) so that they can deliver the primary key responsibilities outlined above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).