Job summary
The Safeguarding Care Coordinator for adult and child safeguarding
will have a key role in supporting the Safeguarding Lead and GPs to protect our
most vulnerable patients.
Main duties of the job
The post-holder will work within the Ilminster practices to provide central co-ordination for safeguarding information and communication to support care planning. The role will be GP facing with the core responsibility of maintaining consistent protocols regarding safeguarding information across the practice. The role will provide expert advice and support to colleagues once trained.
The post-holder will support the audit and research of safeguarding practice within the practice and disseminate learning to colleagues to improve safeguarding practice across the PCN.
The post-holder will oversee safeguarding administration, document handling, record management and communication with partner organisations. They will also work within a multi-disciplinary team to aid liaison between the practice team, the Multi Agency Safeguarding Hub and the ICS.
It is expected that the postholder will liaise with other Safeguarding Co-ordinators across the PCN and wider NHS.
About us
CLICK (Chard, Ilminster and Langport) Primary Care Network (PCN) is located in South Somerset with 5 GP practices and a diverse population spread across town and rural locations. CLICK has a population size of around 50,000 patients.
Currently led under the Clinical Director leadership of Dr Christoph Kollmeier.
The PCN is made up of:
Langport Surgery
Ariel Healthcare (Chard)
Summervale (Ilminster)
The Meadows (Ilminster)
Churchview (Ilminster)
As a PCN we are forward thinking, innovate and driven to deliver the best patient care for our population. This includes health population management, and this role ties in with supporting that and tracking the improvements we can make to patients lives.
Job description
Job responsibilities
- Oversee the workflow of
safeguarding reports and documents and ensure they are circulated to
appropriate clinicians in line with organisational safeguarding policies
- Summarise and code the documents
into the relevant specific templates, highlighting anything significant regarding
patients registered to GPs
- Maintain a register of children
on Child Protection Plans, Child in Need plans and those children deemed
to cause for concern
- Ensure the correct coding is
added to patient records to aid clinicians in identifying those children
and adults who are cause for concern
- Assist clinicians in preparing
forms and letters in relation to safeguarding matters
- Add alerts to parent records and
those who have a child on a safeguarding plan
- Contribute to data collection and
audit in relation to safeguarding to support and improve standards for
safeguarding practice across the practice and the PCN
- Pro-actively check Black Pear for
updates and information in relation to safeguarding and ensuring this
data is acted upon as required
- Prioritise and respond to
strategy meeting invitations as advised by the organisations
safeguarding lead
- Respond to child protection
meetings and MDT meetings as advised by the organisations Safeguarding
Lead, prepare appropriate documentation, and send apologies as necessary
- Monitor not brought to
appointment codes for children regarding missed clinical appointments
and refer to appropriate clinician for follow up (e.g., practice nurse,
usual GP, Safeguarding Lead) in line with organisational safeguarding
policies
- Use data in the system to audit
frequent hospital attenders (GP, 111, MIU, A&E) and highlight any
emerging patterns.
- Support the safeguarding lead in
co-ordinating communication and meetings with third parties e.g., health
visitors, MASH, ICS safeguarding leads and social workers. This includes
taking minutes and updating the patient record in accordance with agreed
actions
- Redact and update the clinical
record as per organisational safeguarding protocols when a patient
reaches 18 years of age
- Update
alerts and warnings in the EMIS record according to organisational
safeguarding protocols when safeguarding concerns are recorded
- The
ability to confidently facilitate group safeguarding supervision in
clinical settings to a variety of health professionals once trained
- Be a role model for all clinical
staff by practicing safeguarding to the highest standard, whilst
exercising a high degree of personal and professional autonomy
- Be able to sign post staff to
relevant agencies and assist staff for all types of safeguarding queries
- Be aware of local resources and
disseminate updates to colleagues
- To carry out case reviews and
disseminate learning to colleagues across the PCN
- Demonstrate commitment to
developing own expertise to support robust systems, policies,
professional guidance, and training so that staff across the PCN can
identify and contribute to safeguarding issues
- To have regular safeguarding
supervision and case reviews
- Demonstrate the ownership of
responsibility for personal development, learning and performance
- Attend relevant annual updates and
shared practice learning
- Complete all required PCN mandated
training
- Undertake any tasks consistent with
the level of the post and the scope of the role, ensuring that work is
delivered in a timely and effective manner
- Duties
may vary from time to time without changing the general character of the post
or the level of responsibility.
Job description
Job responsibilities
- Oversee the workflow of
safeguarding reports and documents and ensure they are circulated to
appropriate clinicians in line with organisational safeguarding policies
- Summarise and code the documents
into the relevant specific templates, highlighting anything significant regarding
patients registered to GPs
- Maintain a register of children
on Child Protection Plans, Child in Need plans and those children deemed
to cause for concern
- Ensure the correct coding is
added to patient records to aid clinicians in identifying those children
and adults who are cause for concern
- Assist clinicians in preparing
forms and letters in relation to safeguarding matters
- Add alerts to parent records and
those who have a child on a safeguarding plan
- Contribute to data collection and
audit in relation to safeguarding to support and improve standards for
safeguarding practice across the practice and the PCN
- Pro-actively check Black Pear for
updates and information in relation to safeguarding and ensuring this
data is acted upon as required
- Prioritise and respond to
strategy meeting invitations as advised by the organisations
safeguarding lead
- Respond to child protection
meetings and MDT meetings as advised by the organisations Safeguarding
Lead, prepare appropriate documentation, and send apologies as necessary
- Monitor not brought to
appointment codes for children regarding missed clinical appointments
and refer to appropriate clinician for follow up (e.g., practice nurse,
usual GP, Safeguarding Lead) in line with organisational safeguarding
policies
- Use data in the system to audit
frequent hospital attenders (GP, 111, MIU, A&E) and highlight any
emerging patterns.
- Support the safeguarding lead in
co-ordinating communication and meetings with third parties e.g., health
visitors, MASH, ICS safeguarding leads and social workers. This includes
taking minutes and updating the patient record in accordance with agreed
actions
- Redact and update the clinical
record as per organisational safeguarding protocols when a patient
reaches 18 years of age
- Update
alerts and warnings in the EMIS record according to organisational
safeguarding protocols when safeguarding concerns are recorded
- The
ability to confidently facilitate group safeguarding supervision in
clinical settings to a variety of health professionals once trained
- Be a role model for all clinical
staff by practicing safeguarding to the highest standard, whilst
exercising a high degree of personal and professional autonomy
- Be able to sign post staff to
relevant agencies and assist staff for all types of safeguarding queries
- Be aware of local resources and
disseminate updates to colleagues
- To carry out case reviews and
disseminate learning to colleagues across the PCN
- Demonstrate commitment to
developing own expertise to support robust systems, policies,
professional guidance, and training so that staff across the PCN can
identify and contribute to safeguarding issues
- To have regular safeguarding
supervision and case reviews
- Demonstrate the ownership of
responsibility for personal development, learning and performance
- Attend relevant annual updates and
shared practice learning
- Complete all required PCN mandated
training
- Undertake any tasks consistent with
the level of the post and the scope of the role, ensuring that work is
delivered in a timely and effective manner
- Duties
may vary from time to time without changing the general character of the post
or the level of responsibility.
Person Specification
Experience
Essential
- Experience of working within a health or care sector setting or other industry with a strong focus on Safeguarding
- Experience in organising meetings, preparing agendas and writing minutes
- Experience of safeguarding in any capacity
Personal qualities
Essential
- Reliable, conscientious and flexible approach to work
- Motivated
- Forward thinker
- Ability to maintain confidentiality
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Qualifications
Essential
- Good standard of education, professional nursing, HCPC or social work qualification
Desirable
- Care planning and co-ordination qualification
- Safeguarding Training Children and Adults Level 3
Skills
Essential
- Excellent communication skills (written and oral)
- A clear understanding of child protection policy and procedures and commitment to the safeguarding of children and vulnerable adults
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Courteous, respectful and helpful at all times
- Able to have a good relationship with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to use own initiative, discretion and sensitivity
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- Good knowledge of MS Office Word, Excel, Outlook, PowerPoint and using video calling software e.g., MS Teams
- EMIS/SystmOne/Vision user skills
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home
Person Specification
Experience
Essential
- Experience of working within a health or care sector setting or other industry with a strong focus on Safeguarding
- Experience in organising meetings, preparing agendas and writing minutes
- Experience of safeguarding in any capacity
Personal qualities
Essential
- Reliable, conscientious and flexible approach to work
- Motivated
- Forward thinker
- Ability to maintain confidentiality
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Qualifications
Essential
- Good standard of education, professional nursing, HCPC or social work qualification
Desirable
- Care planning and co-ordination qualification
- Safeguarding Training Children and Adults Level 3
Skills
Essential
- Excellent communication skills (written and oral)
- A clear understanding of child protection policy and procedures and commitment to the safeguarding of children and vulnerable adults
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Courteous, respectful and helpful at all times
- Able to have a good relationship with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to use own initiative, discretion and sensitivity
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- Good knowledge of MS Office Word, Excel, Outlook, PowerPoint and using video calling software e.g., MS Teams
- EMIS/SystmOne/Vision user skills
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).