Healthcare Assistant

The Adam Practice

Information:

This job is now closed

Job summary

To work as a member of the Poole Central Primary Care Network Enhanced Care Team (ECT) to assist with the delivery of the clinical case management for frail and complex patients whom are at risk of further deterioration in health or an avoidable hospital admission or unnecessary length of hospital stay. To support the delivery of the service, under the supervision of trained nurses, undertake a broad range of health care activities and duties relating to the care of frail and complex patients in the place where they live, usually in their own homes.

To assist with the identification of frail and complex patients within the locality, supporting preventative care, screening and patient education. To work strictly in accordance to specific guidelines and agreed protocols. The post will also include some administrative duties.

Main duties of the job

The focus of the role will be to support the provision of clinical care for identified patients with frail and/or complex needs usually in their own homes in accordance with the patient’s care plan. They will work as part of a team supported by qualified nurses, but the successful candidate must be able to work with minimum direct supervision.

The successful candidate will assist in the identification of those individuals with more complex health needs and with discussion with colleagues, refer for an holistic, multi-dimensional, interdisciplinary assessment. To participate in the MDT meetings, where appropriate.

It will be essential for the successful candidate to be able to establish and maintain effective communications with patients, carers, and health professionals in a professional manner. To identify social isolation and loneliness, being proactive in signposting the ageing well population to relevant resources to empower patients to remain active and engage within their communities.

Another focus will be to assist with ongoing support of patients, their families, and carers to manage their frailty and long-term health conditions. This will involve, following appropriate competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy, ECG, bmi/bp readings, Urinalysis, diabetic foot checks.

About us

Poole Central Primary Care Network is a group of 6 GP Practices in Poole, Dorset, covering a population of nearly 65,000. The practices work collaboratively to create, joined-up, patient centred, community-based care and support for some of our most vulnerable patients and their carer’s.

Our Enhanced Care service is well established multi-disciplinary team of experienced nurses, paramedics, clinical pharmacists and administrative roles working within the primary and community care setting in Poole Central Primary Care Network. 

 This versatile team deliver proactive care for the frail patients and those with complex needs from across all 6 practices in Poole Central. They work in close collaboration with the local community trust, secondary care and Social Services teams with specific focus in the areas of frailty, and complex care.

Date posted

28 July 2022

Pay scheme

Other

Salary

Depending on experience Equivalent to AFC Band 2 – Band 3 dependant on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4962-22-3677

Job locations

Unit 4

Acorn Business Park, Ling Rd

Poole

Dorset

BH12 4NZ


Job description

Job responsibilities

To support the provision of clinical care for identified patients with frail and/or complex needs usually in their own homes in accordance with the patient’s care plan. To be supported by the ECT trained nurses but able to work with minimum direct supervision.

To establish and maintain effective communications with patients, carers, and health professionals in a professional manner.

To assist with ongoing support of patients, their families, and carers to manage their frailty and long-term health conditions.

To identify social isolation and loneliness, being proactive in signposting the ageing well population to relevant resources to empower patients to remain active and engage within their communities.

To be able to identify and recognise a deterioration in an individual’s health and act promptly to refer to relevant health professional to minimise the risk of rapid deterioration or where appropriate, avoid hospital admission. To have knowledge and understanding of the NEWS scoring format to assist with effective communication in acute/deteriorating presentations.

In line with the PCN/ Practices Team policy, to update patient records ensuring entries are accurate, relevant, and timely and communicate care provided appropriately.

Following appropriate competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy, ECG, bmi/bp readings, Urinalysis, diabetic foot checks.

To support the facilitation of early discharge, where possible, from hospital for case managed patients by co-ordination of care and services to be delivered within primary care/community.

Job description

Job responsibilities

To support the provision of clinical care for identified patients with frail and/or complex needs usually in their own homes in accordance with the patient’s care plan. To be supported by the ECT trained nurses but able to work with minimum direct supervision.

To establish and maintain effective communications with patients, carers, and health professionals in a professional manner.

To assist with ongoing support of patients, their families, and carers to manage their frailty and long-term health conditions.

To identify social isolation and loneliness, being proactive in signposting the ageing well population to relevant resources to empower patients to remain active and engage within their communities.

To be able to identify and recognise a deterioration in an individual’s health and act promptly to refer to relevant health professional to minimise the risk of rapid deterioration or where appropriate, avoid hospital admission. To have knowledge and understanding of the NEWS scoring format to assist with effective communication in acute/deteriorating presentations.

In line with the PCN/ Practices Team policy, to update patient records ensuring entries are accurate, relevant, and timely and communicate care provided appropriately.

Following appropriate competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy, ECG, bmi/bp readings, Urinalysis, diabetic foot checks.

To support the facilitation of early discharge, where possible, from hospital for case managed patients by co-ordination of care and services to be delivered within primary care/community.

Person Specification

Skills & Attributes

Essential

  • Excellent written and verbal communication skills
  • Ability to use own initiative
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Experience

Essential

  • Previous experience in an NHS / Primary Care / Local Authority role
  • Experience of working under own direction
  • Evidence of working with IT systems including Word
  • Ability to handle sensitive information confidentially

Desirable

  • Experience of supporting service improvement
  • Ability to self motivate, organise and prioritise workload

Qualifications

Essential

  • Qualification in Healthcare (minimum NVQ level 2)

Desirable

  • Experience of Community\Primary Healthcare
Person Specification

Skills & Attributes

Essential

  • Excellent written and verbal communication skills
  • Ability to use own initiative
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Experience

Essential

  • Previous experience in an NHS / Primary Care / Local Authority role
  • Experience of working under own direction
  • Evidence of working with IT systems including Word
  • Ability to handle sensitive information confidentially

Desirable

  • Experience of supporting service improvement
  • Ability to self motivate, organise and prioritise workload

Qualifications

Essential

  • Qualification in Healthcare (minimum NVQ level 2)

Desirable

  • Experience of Community\Primary Healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Adam Practice

Address

Unit 4

Acorn Business Park, Ling Rd

Poole

Dorset

BH12 4NZ


Employer's website

https://www.adampractice.co.uk/about-us/vacancies/ (Opens in a new tab)


Employer details

Employer name

The Adam Practice

Address

Unit 4

Acorn Business Park, Ling Rd

Poole

Dorset

BH12 4NZ


Employer's website

https://www.adampractice.co.uk/about-us/vacancies/ (Opens in a new tab)


For questions about the job, contact:

Recruitment Team

tap.recruitment@dorsetgp.nhs.uk

01202673159

Date posted

28 July 2022

Pay scheme

Other

Salary

Depending on experience Equivalent to AFC Band 2 – Band 3 dependant on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4962-22-3677

Job locations

Unit 4

Acorn Business Park, Ling Rd

Poole

Dorset

BH12 4NZ


Supporting documents