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St Margarets Medical Practice

Medical Receptionist

The closing date is 13 October 2025

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Job summary

We are recruiting for a Medical Receptionist in a very busy forward thinking, high achieving practice. If you are motivated and can work under a level of pressure then you are just what we are looking for.

Main duties of the job

The main duties of the role will be on Reception, answering the telephone, dealing with patients requests and queries via face to face, telephone, email, online triage. Booking appointments, issuing and dealing with prescription requests, liaising with external organisations and general admin work

About us

We have 5 GPs, 2 Nurses and a HCA, Phlebotomist and 10 other receptionists who you will work along side. We are a training practice and have regular medical students. We also have attached support staff including a care co ordinator, social prescriber, clinical pharmacists, pharmacy technician, ANP's and Mental Health practitioner

Our reception team are very motivated and friendly and support each other

Details

Date posted

29 September 2025

Pay scheme

Other

Salary

£12.30 an hour to start increasing after probation period

Contract

Permanent

Working pattern

Part-time

Reference number

A4947-25-0001

Job locations

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


Job description

Job responsibilities

JOB TITLE: RECEPTIONIST

HOURS: 12 Hrs/week to include 2evening until 6.30

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Full Job description is available

Job description

Job responsibilities

JOB TITLE: RECEPTIONIST

HOURS: 12 Hrs/week to include 2evening until 6.30

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Full Job description is available

Person Specification

Experience

Essential

  • Experience preferred but not essential as training will be given
  • Need to be able to work under pressure and stay calm

Desirable

  • Experience of GP work but not essential
Person Specification

Experience

Essential

  • Experience preferred but not essential as training will be given
  • Need to be able to work under pressure and stay calm

Desirable

  • Experience of GP work but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Margarets Medical Practice

Address

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


Employer's website

https://stmargarets.gpsurgery.net (Opens in a new tab)

Employer details

Employer name

St Margarets Medical Practice

Address

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


Employer's website

https://stmargarets.gpsurgery.net (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Secretary/ Assistant PM

Donna McGowan

donnamcgowan@nhs.net

01217069796

Details

Date posted

29 September 2025

Pay scheme

Other

Salary

£12.30 an hour to start increasing after probation period

Contract

Permanent

Working pattern

Part-time

Reference number

A4947-25-0001

Job locations

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


Supporting documents

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