Medical Receptionist

St Albans Medical Centre

Information:

This job is now closed

Job summary

St Albans Medical Centre is looking for a part-time (approx 25.5 hrs/week over three days) receptionist person to join our friendly Practice.

You will be the first point of contact, promote a positive and friendly image to patients and other visitors and support some administrative duties.

The ideal candidate will be flexible, friendly with excellent customer service skills and work well within a team while also able to use their own initiative.

Cover for your colleagues is essential. Please DO NOT apply if you can not be flexible to cover.

You must like a busy working environment and be adaptable to changes.

Training will be provided

Main duties of the job

You will be working in a customer facing role with calm manner, handling telephone/ face to face request for the service we provide.

Opening up and locking up of premises as appropriate.

Processing documentation and providing administrative support to clinical staff and other members of the Practice.

Main duties: booking appointments, processing prescriptions, dealing with patient queries.

Good IT skills and previous NHS receptionist would be advantageous.

About us

We are a medium size Practice with currently six part-time GPs and other friendly staff.

We work as a team.

We are located in a nice, leafy North Kingston with an easy access to Kingston town centre, river Thames and Richmond Park.

Date posted

14 March 2025

Pay scheme

Other

Salary

£12.30 an hour starting pay

Contract

Permanent

Working pattern

Part-time

Reference number

A4930-25-0000

Job locations

212 Richmond Road

Kingston

KT2 5HF


Job description

Job responsibilities

You will be working in a customer facing role with calm manner, handling telephone/ face to face request for the service we provide.

Opening up and locking up of premises as appropriate.

Processing documentation and providing administrative support to clinical staff and other members of the Practice.

Good IT skills and previous NHS receptionist would be advantageous.

Main duties: booking appointments, processing prescriptions, dealing with patient queries.

Job description

Job responsibilities

You will be working in a customer facing role with calm manner, handling telephone/ face to face request for the service we provide.

Opening up and locking up of premises as appropriate.

Processing documentation and providing administrative support to clinical staff and other members of the Practice.

Good IT skills and previous NHS receptionist would be advantageous.

Main duties: booking appointments, processing prescriptions, dealing with patient queries.

Person Specification

Experience

Essential

  • Customer service

Desirable

  • Experience of working in a GP practice

Skills

Essential

  • Good interpersonal and communication skills. Attention to detail. Ability to work under pressure.

Desirable

  • Experience working in primary care with possibly EMIS system. Basic IT skills.

Qualifications

Essential

  • GCSE
Person Specification

Experience

Essential

  • Customer service

Desirable

  • Experience of working in a GP practice

Skills

Essential

  • Good interpersonal and communication skills. Attention to detail. Ability to work under pressure.

Desirable

  • Experience working in primary care with possibly EMIS system. Basic IT skills.

Qualifications

Essential

  • GCSE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Albans Medical Centre

Address

212 Richmond Road

Kingston

KT2 5HF


Employer's website

https://stalbansmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

St Albans Medical Centre

Address

212 Richmond Road

Kingston

KT2 5HF


Employer's website

https://stalbansmedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Milena Bodda

MILENA.BODDA@NHS.NET

02085463136

Date posted

14 March 2025

Pay scheme

Other

Salary

£12.30 an hour starting pay

Contract

Permanent

Working pattern

Part-time

Reference number

A4930-25-0000

Job locations

212 Richmond Road

Kingston

KT2 5HF


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