Job responsibilities
The Pharmacy
Technician role includes and is not limited to:
Support the Clinical Pharmacists and
GPs with the review of hospital-initiated medication changes in accordance with
practice protocols and update patients medical records accordingly.
Support the staff
involved in the preparation of repeat prescriptions and participate in the
daily preparation of repeat prescriptions to ensure safe and timely repeat prescribing.
Respond to medication queries from
patients, staff, community pharmacies and secondary care.
Contribute to the
review and development of repeat prescribing protocols / Standard Operating
Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
Prepare
evidence-based resources and information to support prescribing.
Promote the utilisation of
Electronic Prescription (EPS) and Electronic Repeat Dispensing.
Participate in
and contribute to audits including significant event audits.
Take a proactive approach to the
safe handling of prescriptions, including assessment of risk and making
recommendations for improvement.
Implement service
changes relating to prescribing in accordance with local guidelines,
legislation, safety updates e.g. NICE, MHRA.
Highlight
medication errors / queries and report any concerns to GPs / Pharmacist to
support local clinical governance structures and working, for the correct
monitoring of high risk drugs.
Provide training
for practice staff on repeat prescribing systems.
Comply with
confidentiality and data protection policies.
Apply PCN and
individual practices policies, standards and
guidance.
Assist in the
induction of medical students / registrars.
Establish effective working
relationships within the Pharmacy Team and practice staff.
Undertake other
duties as requested by the Partners or Line
Manager.
Training and personal
development
The post-holder
will continue to develop their skills, knowledge and undertake learning as
appropriate. The Post-holder will participate in any training programme
implemented by the Practice as part of this employment, to include:
Participation in
in-year and annual appraisal.
Training needs identified as part of
any appraisal, system improvement, quality improvement.
Mandatory training.
Participation in
PCN, whole practice training.
Communication
The post-holder
will:
Communicate
effectively with patients and carers, recognising the need for alternative
methods of communication to overcome different levels of understanding and
ensure patients are fully informed and consent to treatment.
Effectively
communicate with members of the practice teams and external agencies to meet
patient need.
Other Duties:
Help cover staff
holidays and sickness when required.
Participate in practice and team meetings as required.
Observe and
comply with all appropriate statutory requirements in relation to Child and
Adult Safeguarding and to be familiar with the process for reporting concerns.
Keep up to date
with and carry out duties in line with the IG Compliance Toolkit.
Confidentiality:
In the course of seeking treatment, patients entrust
us with, or allow us to gather, sensitive information in relation to their
health and other matters. They do so in confidence and have the right to expect
that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this
Job Description, the post-holder may have access to confidential information
relating to patients and their carers, practice staff and other healthcare
workers. They may also have access to information relating to the PCN as a
business organisation. All such information from any source is to be regarded
as strictly confidential.
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the PCN or individual
practices may only be divulged to authorised persons in accordance with PCN and
individual practice policies and procedures relating to confidentiality and the
protection of personal and sensitive data.
Health & Safety:
The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in Health & Safety Policies in each individual
practice, to include:
Using personal security systems
within the workplace according to individual practices guidelines.
Taking all reasonable personal
precautions necessary to avoid any potential health risks to colleagues, people
receiving care and the public.
Identifying risks in work activities
and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge
and skills.
Applying appropriate infection
control procedures and measures within each practice according to local and
national guidelines and in accordance with practice policy.
Maintaining work
areas and practices to ensure they are safe and free from hazards, and conform
to health, safety and security legislation, policies, procedures and guidelines.
Reporting potential risks identified.
Candidates may be required to work from our Emsworth site or our Hayling Island site.