Medical Receptionist

Job summary

Are you passionate about providing exceptional healthcare to patients? Do you thrive in a collaborative environment where your expertise and dedication make a real difference? If so, we invite you to consider joining our team at Wellington Way Health Centre!

Role Overview:

As a member of our team, you'll play a crucial role in delivering high-quality primary care services to our community. Additionally, you'll have the opportunity to collaborate with other healthcare professionals to ensure comprehensive and holistic patient care.

Why Work for Us?

Patient-Centered Care: At Wellington Way Health Centre, we prioritize the needs and well-being of our patients above all else. Joining our team means you'll have the opportunity to make a meaningful impact on the lives of individuals and families in our community.

Collaborative Environment: We believe in the power of teamwork and collaboration. You'll work alongside experienced and supportive colleagues who share your passion for delivering exceptional healthcare.

Main duties of the job

1. Patient Check-In and Check-Out: Greet patients warmly as they arrive at the practice, check them in for their appointments, and assist with any necessary paperwork. Efficiently manage patient check-out processes, including scheduling follow-up appointments and processing payments.

2. Appointment Scheduling: Coordinate appointments for patients, ensuring that scheduling is organized and efficient. Respond to appointment inquiries by phone, email, or in person, and make necessary adjustments to the schedule as needed.

3. Patient Registration and Records Management: Accurately enter patient information into our electronic medical records system, ensuring that all details are up-to-date and complete.

4. Telephone and Email Communication: Handle incoming calls and emails from patients, healthcare professionals, and other stakeholders. Provide information, answer inquiries, and direct calls to the appropriate personnel as necessary.

5. General Administrative Support: Provide administrative support to healthcare providers and other staff members as needed. This may include photocopying documents, filing paperwork, and performing other clerical tasks to ensure the smooth operation of the practice.

6. Patient Assistance and Support: Offer compassionate assistance and support to patients, addressing their concerns and ensuring they feel comfortable and cared for during their visit.

About us

Work Ethic: We hold ourselves to the highest standards of professionalism, integrity, and accountability. Our team is committed to providing compassionate, patient-centered care with a focus on excellence and continuous improvement. We embrace innovation and strive to stay at the forefront of medical advancements to ensure that our patients receive the best possible care.

1. Career Development: At Wellington Way Health Centre, we are invested in the professional growth and development of our team members. Whether you're just starting your career or looking to advance to the next level, we offer opportunities for training, mentorship, and career advancement.

2. Supportive Work Environment: We understand the importance of work-life balance and prioritize the well-being of our team members. From flexible scheduling options to supportive leadership, we strive to create an environment where you can thrive both personally and professionally.

3. Meaningful Work: Working at Wellington Way Health Centre, isn't just a jobit's an opportunity to make a difference in the lives of others. Every day, you'll have the chance to positively impact the health and well-being of our patients and contribute to the overall success of our practice.