Job summary
With the advanced development of Primary Care Health Networks (PCNs) in Tower Hamlets, Mile End East Bromley by Bow CIC (MEEBBB) are looking for a highly motivated, innovative person to join our General Practice Teams as a PCN Healthcare Assistant.
We are looking for an enthusiastic experienced Healthcare Assistant to join the PCN to support the catch up on long-term condition reviews after the pandemic and clear the backlog. The focus of this role is to support housebound patients who are vulnerable, have co-morbidities and complex health needs, which are not always met in a timely fashion.
Main duties of the job
·
To support practices
(Bromley by Bow/XX Place, St Andrews, St Paul’s Way, and Wellington Way) in the
Network to achieve QOF (*1), LES (*2), and DES (*3) targets for patients that
are housebound and on the complex integrated
care (IC) list. These patients will have a named Care Co-ordinator, HCA and Clinician. They
have complex health needs e.g., are palliative, have dementia, live in care
homes or are housebound, and often, multiple long term conditions.
· You will support
the Primary Care Network
(PCN) teams to catch up and maintain long-term
condition management post pandemic and to help the primary
care network (PCN) to achieve its targets for adult immunisation and cardiovascular
health programmes.
· You will visit housebound
patients for routine monitoring who are vulnerable, have co-morbidities and
complex health needs which are not always met in a timely fashion.
·
You will work collaboratively with the multi-disciplinary general practice team
to meet the needs of patients, supporting the delivery of policy and
procedures.
About us
MEEBBB Health CIC has been established for 12 years and employs a number of staff for member practices. In 2010 the then Primary Care Trust, Local Medical Council and GP surgeries in Tower Hamlets set up Networks composed of member practices linked to a Network Incentive Scheme (NIS) as a contract for additional work over and above their standard GP contracts; this has now changed to the LES (Local Enhanced Services). The reason for establishing the PCNs was due to the high levels of deprivation in the borough, and to address the chronic underfunding in primary care.
Job description
Job responsibilities
·
The Health Care
Assistant will visit housebound IC patients and undertake care plan A,
(phlebotomy, blood pressure monitoring, diabetes foot check, urinalysis,
spirometry as required)
The HCA will also be based in practice supporting patients with Long Term Conditions.
·
The HCA will input data
to the clinical templates
·
They will escalate
when appropriate to the multidisciplinary team (social prescribers, clinical
pharmacist, GP, Nurse, community health services, to address the
patient’s needs)
·
Provide feedback to
the monthly IC multidisciplinary team meetings
·
Promote healthy living
and encourage uptake of preventative health promotion activities in the
Network
·
Work in collaboration
with the care coordinator to plan visits in a timely and holistic
manner.
·
The PCN Clinical Lead
to provide feedback and supervision to HCAs, Clinicians, and Care Coordinators.
Job description
Job responsibilities
·
The Health Care
Assistant will visit housebound IC patients and undertake care plan A,
(phlebotomy, blood pressure monitoring, diabetes foot check, urinalysis,
spirometry as required)
The HCA will also be based in practice supporting patients with Long Term Conditions.
·
The HCA will input data
to the clinical templates
·
They will escalate
when appropriate to the multidisciplinary team (social prescribers, clinical
pharmacist, GP, Nurse, community health services, to address the
patient’s needs)
·
Provide feedback to
the monthly IC multidisciplinary team meetings
·
Promote healthy living
and encourage uptake of preventative health promotion activities in the
Network
·
Work in collaboration
with the care coordinator to plan visits in a timely and holistic
manner.
·
The PCN Clinical Lead
to provide feedback and supervision to HCAs, Clinicians, and Care Coordinators.
Person Specification
Qualifications
Essential
- Care certificate- Healthcare qualification (level 3 or 4 ) or working towards gaining equivalent level
- Experience of working (or have knowledge of) working in a primary care environment/healthcare setting
- Phlebotomy certification
- Ear irrigation certification
- Immunisation training certificate
Experience
Essential
- Experience of working (or have knowledge of) working in a primary care environment/healthcare setting
- Experience of working with the general public
Desirable
- Experience of working in Tower Hamlets
- Experience of carrying out home visits
Skills
Essential
- Venepuncture
- Part A care planning including BP, Pulse, Height, Weight, Diabetic foot checks, urinalysis and spirometry (as appropriate)
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Ability to follow clinical policy and procedure
- Ability to provide quality care
- Ability to work weekends when required
- Willingness to undertake Home Visits
- Meets DBS check Requirements
- Right to work in the UK
- Ability to work flexibly
- Able to work autonomously and as part of a team
- Effective time management (planning and organisation)
Desirable
- Driving License Clean and Valid
- Competent in the use of MS Office and Outlook
Knowledge
Essential
- Understanding of basic health issues
Desirable
- EMIS/System One/Vision User skills
- Knowledge of wider social determinants
Person Specification
Qualifications
Essential
- Care certificate- Healthcare qualification (level 3 or 4 ) or working towards gaining equivalent level
- Experience of working (or have knowledge of) working in a primary care environment/healthcare setting
- Phlebotomy certification
- Ear irrigation certification
- Immunisation training certificate
Experience
Essential
- Experience of working (or have knowledge of) working in a primary care environment/healthcare setting
- Experience of working with the general public
Desirable
- Experience of working in Tower Hamlets
- Experience of carrying out home visits
Skills
Essential
- Venepuncture
- Part A care planning including BP, Pulse, Height, Weight, Diabetic foot checks, urinalysis and spirometry (as appropriate)
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Ability to follow clinical policy and procedure
- Ability to provide quality care
- Ability to work weekends when required
- Willingness to undertake Home Visits
- Meets DBS check Requirements
- Right to work in the UK
- Ability to work flexibly
- Able to work autonomously and as part of a team
- Effective time management (planning and organisation)
Desirable
- Driving License Clean and Valid
- Competent in the use of MS Office and Outlook
Knowledge
Essential
- Understanding of basic health issues
Desirable
- EMIS/System One/Vision User skills
- Knowledge of wider social determinants
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.